Author Topic: Deleted account and opted out - Sign in problems (Read 8210 times)

stockastic · « **Reply #50 on:** February 21, 2010, 22:40 »

2 emails, 2 auto-replies, no money, no response.

Dook · « **Reply #51 on:** February 22, 2010, 11:01 »

Quote from: donding on February 21, 2010, 17:06

Quote from: Dook on February 21, 2010, 05:14
You guys keep contacting support. Or maybe you are not priority.
I received my payment last week, but I never deleted my pictures and I never opted out subscriptions and partner programs. Also, I never asked for my account being closed.

Have you been able to log into your account??? Maybe they closed it and your not aware of it??

I can still log in.

stockastic · « **Reply #52 on:** February 22, 2010, 11:41 »

No money, no reply, can't log in.

You guys who've gotten paid - did you use the support contact form on the site, or did you email directly - and if so, to what adddress?

m@m · « **Reply #53 on:** February 22, 2010, 12:09 »

Quote from: stockastic on February 22, 2010, 11:41

No money, no reply, can't log in.

Same here! $:-\$

Dook · « **Reply #54 on:** February 22, 2010, 12:42 »

Quote from: stockastic on February 22, 2010, 11:41

No money, no reply, can't log in.

You guys who've gotten paid - did you use the support contact form on the site, or did you email directly - and if so, to what adddress?

I used support contact form on the site.

stockastic · « **Reply #55 on:** February 22, 2010, 14:53 »

Repeated my request today and got another auto-reply for my collection.

I wonder if I'll ever see that money. This really reinforces my thinking about low-producing sites - forget about them, they're not worth the hassle or the risk. And by risk, I mean a lowball site folding up and some guy taking off with all the images on a removable hard drive.

Right now Getty is just sitting on all this money, drawing interest on it, with no need to do anything about it anytime soon.

donding · « **Reply #56 on:** February 22, 2010, 14:59 »

I can't get on there at all and I don't even remember my balance....lets hope this all turns out ok. Hmmm wonder if we can charge interest on the money they owe us...

m@m · « **Reply #57 on:** February 22, 2010, 15:14 »

Finally a reply from StockXpert!!!

Your royalties will be paid out within 90 days. You will receive an email when the funds are transferred to your Paypal account.

I feel better now that I got some kind of answer from them, and also a time frame as to when I'll be getting my money.

donding · « **Reply #58 on:** February 22, 2010, 15:25 »

Quote from: m@m on February 22, 2010, 15:14

Finally a reply from StockXpert!!!

Your royalties will be paid out within 90 days. You will receive an email when the funds are transferred to your Paypal account.

I feel better now that I got some kind of answer from them, and also a time frame as to when I'll be getting my money.

Wow that's 3 months, that's a long time...Oh well I guess we should be thankful they gave us a time frame

stockastic · « **Reply #59 on:** February 22, 2010, 15:27 »

90 days means they can draw interest on other people's money for an entire accounting quarter. If this were a local company I'd be emailing the BBB and the state Attorney General's office right now.

m@m · « **Reply #60 on:** February 22, 2010, 15:32 »

Quote from: donding on February 22, 2010, 15:25

Quote from: m@m on February 22, 2010, 15:14
Finally a reply from StockXpert!!!

Your royalties will be paid out within 90 days. You will receive an email when the funds are transferred to your Paypal account.

I feel better now that I got some kind of answer from them, and also a time frame as to when I'll be getting my money.
Wow that's 3 months, that's a long time...Oh well I guess we should be thankful they gave us a time frame

I think that the 90 day wait "SUCKS" big time, but I guess better late than never

stockastic · « **Reply #61 on:** February 22, 2010, 15:43 »

Oh and I've received no reply at all. I guess I wait 90 days and ask again?

What a bunch of jerks.

donding · « **Reply #62 on:** February 22, 2010, 16:09 »

Quote from: stockastic on February 22, 2010, 15:43

Oh and I've received no reply at all. I guess I wait 90 days and ask again?

What a bunch of jerks.

Amen to that.....

cclapper · « **Reply #63 on:** February 23, 2010, 18:30 »

So here I am, dredging this thread back up from the bottom of the page.

Today, I can log back in to StockXpert and my earnings are STILL showing there. Just incredible.

dbvirago · « **Reply #64 on:** February 23, 2010, 19:33 »

Yeah, I have no idea what they are waiting for or what I'm supposed to do next.

tamasvargyasi · « **Reply #65 on:** February 24, 2010, 06:07 »

I can tell you something more interesting. My account is already canceled, so I can`t sign in, but yesterday I went to the stockexpert.com to check if something new happens over there. For my bigest surprise, after the main page loaded from StockXpert, I noticed that I`m signed in to the site with a username that is not mine. I had chance to check his details, earnings etc. This is something weird. I made a screenshot and email the user who`s account I was in and send the screenshot to him also. He lives somewhere in Australia and I`m in Europe.
Lucky him that he made recent a payment request, so no one could retrive his money.

Something strange is going on, and it could be happen to everyone that they kept the account over the StockXpert. I hope that, this is a singular case and no other user going to have their account exposed to other users.

teekaygee · « **Reply #66 on:** February 24, 2010, 10:39 »

Well I still can't sign in, but I did finally get a reply to my email saying "Payments should be issued this week if it is not already done." Fingers crossed.

tamasvargyasi · « **Reply #67 on:** March 08, 2010, 16:31 »

Well here is the miracle, I got my final payment from StockXpert. Thank you!!! many will miss you.

madelaide · « **Reply #68 on:** March 09, 2010, 17:12 »

I have not yet deleted my images, but today I could not log in. I requested my password, and I got a "This account has been cancelled!" message.

Fred · « **Reply #69 on:** March 09, 2010, 21:14 »

Quote from: madelaide on March 09, 2010, 17:12

I have not yet deleted my images, but today I could not log in. I requested my password, and I got a "This account has been cancelled!" message.

Same thing happened to me today. I had deleted all my images and requested final payout a couple of weeks ago. Still no payout and now i can't even log on.

Hope I see my money soon.

c h e e r s
fred

madelaide · « **Reply #70 on:** March 09, 2010, 21:45 »

But I had understood they would only close my account after I deleted my images. And I still wanted to get a print the payments for my records.

rogermexico · « **Reply #71 on:** March 10, 2010, 12:16 »

That shouldn't be happening. Email StockXpert at istockphoto.com and they will get it sorted out for you.

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Author Topic: Deleted account and opted out - Sign in problems (Read 8210 times)

stockastic

Dook

stockastic

m@m

Dook

stockastic

donding

m@m

donding

stockastic

m@m

stockastic

donding

cclapper

dbvirago

tamasvargyasi

teekaygee

tamasvargyasi

madelaide

Fred

madelaide

rogermexico

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