MicrostockGroup

I've just joined Stockxpert and I've been trying to FTP my files (using FileZilla).

Trouble is ... I do everything they tell you to do (connect to http://ftp://stockxpert.com, normal setting, use username and password for access) but I just get the message 'Unable to Connect'

I e-mailed them a couple of days ago, but haven't had a reply yet. Anyone on here got any advice?

Thanks

I don't use FTP there, but there is generally a setting that one or another place requires to change from default. I only can't remember which one.

Regards,
Adelaide

Thanks everyone ... it's still mystery.

I FTP to several other sites no problems.

I've even gone to the extent of cutting and pasting the web address. And I've tried my username with and without capitals ... typing it and the password in with one finger and spelling them out as I go, like an idiot. Still no joy. I'm going to try changing my details on the site and see if it works after that.

Grrrrrrrr!

Congrats! Now get back to work 

For anyone else who is having problems with FTP, make sure your password is no longer than ten characters. If your password is longer than ten characters, the FTP will not work.