MicrostockGroup
Agency Based Discussion => Sites that no longer exist => StockXpert.com => Topic started by: etienjones on April 12, 2011, 08:43
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April numbers are in and it seems that every image was downloaded exactly 2 times . . . . . . . . . oh my, oh my!
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Only 2? Hah! I have 4 repeats on mine!
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Same here...
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4 repeats too
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I spoke to soon, now I have 10 . . . . . . can anybody beat that. Maybe I sold each 10 times . . . . . . :)
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Mine is changing by the minute!!!
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this is just insane! how can a business work that out? second time this? that will mean like more 2 months to fix it :P
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Anyone contacted support?
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Mine is changing by the minute!!!
Same here -- about 6 repeats already. Obviously, they play that game again and all we can do is just extract the actual number of dls for our own record by checking the repeat pattern. Also, it goes without saying that they shall fix it in a timely manner i.e. well before end of April.
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Someone posted in the IS Help forum in the bug thread.
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Please educate me. What does this mean? I'm watching and I'm selling 4 pics a minute today. A lot of duplicates. How is this bad? I've made $35 and it's only 10:00am.
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Please educate me. What does this mean? I'm watching and I'm selling 4 pics a minute today. A lot of duplicates. How is this bad? I've made $35 and it's only 10:00am.
ahah it is a bug, a few months ago it have happened too, then like 2 months to fix it and collect royalties
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Anyone contacted support?
last time I did it, how about other this time?? :P
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Don't report it! I like it ;D. We should all apply for payout!
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ahah it is a bug, a few months ago it have happened too, then like 2 months to fix it and collect royalties
it's exactly the same bug, and it's not some difficult to spot random duplicated sales, but entire blocks of sales repeated over and over in perfect order - so it should be pretty easy to fix; as easy as truncating an array
should they take 2 months again, may we feel a legitimate suspicion that they are taking more time than needed?
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StockXpert site is down. Can't connect.
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StockXpert site is down. Can't connect.
+1
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if I remember well I have sent them like 10 emails or so.. last time we had payments on like 3 days..
I had some on the first day and contact them telling that is was low, they said thats all!.. then I have sent another email, second answer was, there are some that arenīt online so far, tomorrow we will pay them...!
honestly what do you think of this?? this time will be the same..
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Can we request payments right now :-D
BTW I am 9x
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I beat ya, I 'm at 20x . . . . .
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Don't know what happened there.....
Every month something inbetween of 30 to 75 downloads. Today I received april totals which is 684 downloads......
That means that every one of my port of 700+ is downloaded nearly 1 time.....
" ploink" ??? and ;D
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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faster leaf
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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It looks like mine were repeated 14 x
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oh, whoops.. sorry. not sure how that happened.
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too slow ;) ;D
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Just ask for payout, and when they refuse it, sue them for being non professional. It's not your fault, right? :D
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11x here. Last time it was 27!
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Finally, I am going to be rich fast :D
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Thank you very much for your email.
The sire is not being hacked. There appears to be a problem with the royalties payment cycle; they are being added over and over. We will have this corrected as soon as possible. No one is stealing your images either.
Please let us know if you require further assistance.
Regards,
Darek
iStockphoto Team
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There's an easy solution, remove your portfolio. All these problems go away and buyers can go to sites that pay higher commissions. I'm sure I've repeated that more than 14x :)
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StockXpert was a pretty good site. I guess the expert programmers from the other place took over.
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23x...27x
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It's not rocket science. All they have to do is to record image id, date and value of sale. Instead we have image id, today's date and value. This way they can "generate" new sales forever.
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It's not rocket science. All they have to do is to record image id, date and value of sale. Instead we have image id, today's date and value. This way they can "generate" new sales forever.
right but that took like a month to solve the other time :p
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hope somebody managed to get a screen shot....I feel like I never got what I was owed last time but had no proo of the repeated cycle.
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LOL I didn't even bother requesting a payout this time around. I guess they have an obligation to keep putting the site back up as long as our images are available on thinkstock though it might be easier for them just to delete all those files....
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sometimes i think it's a good sign to see that i made money by distributation of a lot of crazy clowns. How much would i earn if someone professional enter into this game.
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hope somebody managed to get a screen shot....I feel like I never got what I was owed last time but had no proo of the repeated cycle.
I printed the whole list to a .pdf both this and last time.
Regarding last time, I was paid what I was owed eventually - no problems in that sense.
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I have made $235.00 in the last 2 days! :-\
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I have made $235.00 in the last 2 days! :-\
That's all? I'm at $1253.50! If only...
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my April earning on StockXpert is $8772.25 :o
we should all request for payout, now! ;)
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my April earning on StockXpert is $8772.25 :o
we should all request for payout, now! ;)
I double dog dare you.
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There's an easy solution, remove your portfolio. All these problems go away and buyers can go to sites that pay higher commissions. I'm sure I've repeated that more than 14x :)
Amen! I started the removal process last month and will go at a slow pace so as not to shoot myself in the foot. This latest incident might just hasten the process a bit.
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Is the site down now?
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Is the site down now?
up, down, up, down, thatīs a lot of exercise just to look at it!
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what matters is that sales are still growing - stockxpert is now my best seller, and BME too ;D ;D ;D
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what matters is that sales are still growing - stockxpert is now my best seller, and BME too ;D ;D ;D
finally will buy a 5D :P
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Is the site down now?
up, down, up, down, thatīs a lot of exercise just to look at it!
The site is probably crashing from everyone checking their stats ;)
.. and for all the Saskatchewan people out there...
where are we going??................ HIIIGGGHHEERRRRRRRRR
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Would it really hurt if we would all pretend that I actually made $3k in 3 days ? :D
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Would it really hurt if we would all pretend that I actually made $3k in 3 days ? :D
Might only hurt the one you made cheques to thinking to spend this money in advance :)
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On the front page of StockXpert:
StockXpert is temporarily down due to technical maintenance and will be available again on Monday, December 13.
WOW, looks like it will take IS staff quite a while to sort this mess out. lol
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What in the world? Is anyone else having problems with their username not being found? When I sign in, it takes me to a 404 Not Found page and says "The requested URL /user/login was not found on this server.". >:(
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What in the world? Is anyone else having problems with their username not being found? When I sign in, it takes me to a 404 Not Found page and says "The requested URL /user/login was not found on this server.". >:(
It's not your username that's not found; it looks like they've removed several essential web pages from the site. My guess is it's a quick and dirty way to disable access to the site while they try to unfsck what they fscked up. Sadly, I suspect my $1000+ of sales will disappear whenever they get things running again. :'(
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They obviously can't even lock one of their own web sites properly.
The front page has been replaced with the downtime-screen from the last fiasko and the login is not just disabled, it's literally crippled and leads to a 404.
I've seen one-man web design companies do a better job at putting a website on lock-down...
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On the front page of StockXpert:
StockXpert is temporarily down due to technical maintenance and will be available again on Monday, December 13.
WOW, looks like it will take IS staff quite a while to sort this mess out. lol
Well it looks like the first thing they need to do is get a new calender! December 13 is a Tuesday not a Monday!
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Obviously, this is just a cheap and dirty way to postpone payments one more time.
IMO, it would be more than appropriate to collectively contact Joy Griffith (Senior Director, Client & Contributor Relations at iStockphoto; [email protected]) again, demanding a clear answer on when we might expect the March earnings posted.
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Gotta love the StockXpert front page. There's a statement that says the website is down for temporary maintenance and will be back online Monday December 13. :-\
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I just wonder how long it would take till somebody starts class action suit? I am not a lawyer but maybe there is not enough people for that?
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I just wonder how long it would take till somebody starts class action suit? I am not a lawyer but maybe there is not enough people for that?
I gotta believe there are more than enough people. If anyone is spearheading this, let me know. I'd be in.
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I thin something like "Getty vs Contributors" would have better grounds judging after all the ranting that happens on this forum :-) I guess unless they make one of the bigger contributors unhappy they are safe.
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omg. they really did it again. it's so * embarrassing how unprofessional they act.
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The site is still not working. Did anyone received some answers from either iStock or StockXpert?
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The site is still not working. Did anyone received some answers from either iStock or StockXpert?
Hello Luis,
Thank you very much for your email.
The site will be back up within the next few days.
We apologize for any inconvenience this may have caused.
Please let us know if you require further assistance.
Regards,
Darek
iStockphoto Team
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THAT's NOT a clear answer! Let's continue to bombard them with WHEN WILL YOU PAY US inquiries!
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The site is still not working. Did anyone received some answers from either iStock or StockXpert?
Monday Dec. 13th, 2010 ::) it says so right below this picture on the website. Which has what to do with moving?
(http://img714.imageshack.us/img714/7690/sxpwemoved.jpg)
If you ask IS about StockXpert they will say, they have no answers, they work for IS. If you ask StockXpert anything about IS they will say, they don't have an answer. They may be under the same owners, but the staff at the two places, at least when I've asked over the past year, are not in any way connected with each other. They don't answer questions from a difference division any more than Chevrolet will tell you anything about your Pontiac or Buick, even though they are all GM cars.
Now ThinkStock there's a good question? Both have images there, so who's answering their questions, or are they just feeding them and don't know anything?
Anyway, don't write to IS and ask about StockXpert it's a waste of time. Heck writing to StockXpert and asking about StockXpert is a waste of time. :D
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Next Monday, December 13 is in 2021!
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Sounds about right... wouldn't want to raise my expectations prematurely. :D
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If you ask IS about StockXpert they will say, they have no answers, they work for IS. If you ask StockXpert anything about IS they will say, they don't have an answer. They may be under the same owners, but the staff at the two places, at least when I've asked over the past year, are not in any way connected with each other. They don't answer questions from a difference division any more than Chevrolet will tell you anything about your Pontiac or Buick, even though they are all GM cars.
Now ThinkStock there's a good question? Both have images there, so who's answering their questions, or are they just feeding them and don't know anything?
Anyway, don't write to IS and ask about StockXpert it's a waste of time. Heck writing to StockXpert and asking about StockXpert is a waste of time. :D
... iStock are the ones providing support and answering StockXpert user. You definetly have to address iStock support for it...
Using the StockXpert contact form will get you a reply from iStock, using this address: S X P [at] istockphoto [dot] com
Can't be clearer than that :) So if you want to Spam support, use that address.
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If you ask IS about StockXpert they will say, they have no answers, they work for IS. If you ask StockXpert anything about IS they will say, they don't have an answer. They may be under the same owners, but the staff at the two places, at least when I've asked over the past year, are not in any way connected with each other. They don't answer questions from a difference division any more than Chevrolet will tell you anything about your Pontiac or Buick, even though they are all GM cars.
Now ThinkStock there's a good question? Both have images there, so who's answering their questions, or are they just feeding them and don't know anything?
Anyway, don't write to IS and ask about StockXpert it's a waste of time. Heck writing to StockXpert and asking about StockXpert is a waste of time. :D
... iStock are the ones providing support and answering StockXpert user. You definetly have to address iStock support for it...
Using the StockXpert contact form will get you a reply from iStock, using this address: S X P [at] istockphoto [dot] com
Can't be clearer than that :) So if you want to Spam support, use that address.
But if you ask the StockXpert address an IS question about partner program or ThinkStock, you'll get the response that they don't deal with that. If you ask IS support they will say, they don't handle StockXpert or ThinkStock.
So yes, they may be in the same mail system, but it's not the same as IS PEOPLE or IS support. Hope that clears it up?
Good point and nice to have an address, because the site is no use at all.
"As to your istockphoto files which are in the partner program, please contact istockphoto contributor relations, I do not have any information about the partner program. you need to contact the respective site's support for answers."
Came from iStockphoto Team at the address you listed for StockXpert support.
BTW the "ContactUs" on the StockXpert site front page, (the one that says Dec. 13th) is a dead link.
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BTW the "ContactUs" on the StockXpert site front page, (the one that says Dec. 13th) is a dead link.
It's a dead link since the site is down. Of course if you a question related to your iStockphoto account you need to use iStock website account. If you have questions and want to remove you files from Opt-In, you need to do some from iStock, not from Thinkstock and the other "partners". I was mentionning that if you have issues (like everyone is having right now) with StockXpert, then the address I gave was the one I received an email from after using StockXpert contact form.
Yes I guess you are right that it may not be IS support that deals with it, or it may be but if you don't use the right email address it does not go to the few person who might be support StockXpert.
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Got this response from Darek ... today.
Thank you very much for your email.
We had problem with the royalties, similar to what happened back in December. We do have a permanent solution which is being tested and the site will be back up as soon as possible. I expect we will be back online by the end of this week, mid next week at the latest.
Thank you.
Darek
iStockphoto Team
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I didn't intend to say you are wrong, just that they are different staffs, that use the same mail system. IS support knows nothing (or admits to nothing) about StockXpert or ThinkStock.
BTW the "ContactUs" on the StockXpert site front page, (the one that says Dec. 13th) is a dead link.
It's a dead link since the site is down. Of course if you a question related to your iStockphoto account you need to use iStock website account. If you have questions and want to remove you files from Opt-In, you need to do some from iStock, not from Thinkstock and the other "partners". I was mentionning that if you have issues (like everyone is having right now) with StockXpert, then the address I gave was the one I received an email from after using StockXpert contact form.
Yes I guess you are right that it may not be IS support that deals with it, or it may be but if you don't use the right email address it does not go to the few person who might be support StockXpert.
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...or admits to nothing) about StockXpert or ThinkStock.
Hehe... If I were iStock, I would be the first to try not to be associated with StockXpert failures :p
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None of you are getting any dosh! hows that for a laugh. Although you might get a smack in the balls.
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None of you are getting any dosh! hows that for a laugh. Although you might get a smack in the balls.
I didn't ask for pasta? ;)
Well I learned a new word/term, thanks. Any bets on how many days or hours until it seeps out of my brain again? :)
For those who aren't Brits. Dosh = Cash or money.
Not to worry Lager Eek I don't make enough on StockXpert to cash out more than once a year, there's no hurry to see the pocket change adding up now or in two weeks. It will eventually be counted and added to the piggy bank for the end of the year withdrawal.
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Sorry to take this OT. I love the cockney words for money. See if you can work this out. If they owe you a monkey, you might get lucky and get a gregory to stick in the J. Arthur. Don't think they pay out for a pony or a score. If none of that makes sense, I did this hubpage that might shed some light. http://hubpages.com/hub/Cockney-words-used-for-money (http://hubpages.com/hub/Cockney-words-used-for-money)
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Wondering if Google Translator works on that? :P
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15 days later and we are still waiting, this is incredible funny I am quite happy with them once more, thanks!!
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seems like login to the site is back right now - not sure if everything is alright anyway: march sales are still missing
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seems like login to the site is back right now - not sure if everything is alright anyway: march sales are still missing
I got an email telling me if I behave properly I will receive March sales for next Christmas!!! :)
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Sorry to take this OT. I love the cockney words for money. See if you can work this out. If they owe you a monkey, you might get lucky and get a gregory to stick in the J. Arthur. Don't think they pay out for a pony or a score. If none of that makes sense, I did this hubpage that might shed some light. [url]http://hubpages.com/hub/Cockney-words-used-for-money[/url] ([url]http://hubpages.com/hub/Cockney-words-used-for-money[/url])
Hehe you guys gave me a good laugh :)... It now makes me happy to look at this thread... keep it up ;)
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March sales are getting in.. one by one.. still no repetition :P
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Sorry to take this OT. I love the cockney words for money. See if you can work this out. If they owe you a monkey, you might get lucky and get a gregory to stick in the J. Arthur. Don't think they pay out for a pony or a score. If none of that makes sense, I did this hubpage that might shed some light. [url]http://hubpages.com/hub/Cockney-words-used-for-money[/url] ([url]http://hubpages.com/hub/Cockney-words-used-for-money[/url])
Monkey is 500 quid, right
Poney is 50
Gregory? dont know
Grand is 1000
quid is 1 pound
score is 20 pounds.
see if you get this one: whats a "trouble and strife" ;D
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seems like login to the site is back right now - not sure if everything is alright anyway: march sales are still missing
I got an email telling me if I behave properly I will receive March sales for next Christmas!!! :)
See! What did I tell you, no dosh but Santa comes and smack you in the gulies. good hey?
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Sorry to take this OT. I love the cockney words for money. See if you can work this out. If they owe you a monkey, you might get lucky and get a gregory to stick in the J. Arthur. Don't think they pay out for a pony or a score. If none of that makes sense, I did this hubpage that might shed some light. [url]http://hubpages.com/hub/Cockney-words-used-for-money[/url] ([url]http://hubpages.com/hub/Cockney-words-used-for-money[/url])
Monkey is 500 quid, right
Poney is 50
Gregory? dont know
Grand is 1000
quid is 1 pound
score is 20 pounds.
see if you get this one: whats a "trouble and strife" ;D
A pony is Ģ25. A gregory is a cheque (rhymes with Gregory Peck).
The "trouble and strife" is the wife. So when you see her, you say "here comes trouble". It's also a good book by David Bailey of nude and glamour photos of his then wife Marie Helvin. I used to love the photography section in the library in my teenage years :)
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The Deed is finally done, so let's see what happens next month . . . . . . any guesses?
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glad they figured it out. The $$ are slightly more than last month, I guess I should be glad they aren't too much more. I'd rather have the customers buying elsewhere.
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now I thinking if I should request payment or wait, will there be sales from ppd? when?