MicrostockGroup

I submitted a particular (my best-seller) image to Stockxpert, and it was rejected for no Property Release, so I got and uploaded Property Release, and sent Support notification, including ID number of the rejected image.

No response for several days, so I also posted question in their "Technical Ques."   No response. So, I figured maybe I should post it in Newbie section, but now I can't even find way to submit a new post anywhere on any forum.

If anyone's been in similar situation of rejection for a Release that you could then submit once you knew they wanted it:  HOW DID YOU HANDLE IT:

Would it be best to simply be more patient and wait for them to get around to my communications? 

Or, is it standard procedure for contributor to delete a file rejected for no PR, and then resubmit, attaching the PR to to it right then?

Thank you.  smiles - Ann

click on the image or somewhereit says edit (a small button)  it will open you the page where you can add the realeas on the right side of it.

When I resubmitted a rejected image, that orange ball would become yellow again, waiting for review.  I never did this for releases though, just the image itself, but I would expect to be the same.  When you open the image for edition after adding the PR, is there any indication that the PR is there?

Regards,
Adelaide