Last week I took two images that had been accepted by StockXpert but needed some cleaning up in the background.  I uploaded the cleaned up images and both were rejected, neither for technical reasons.  One said "try a different angle" and the other said "we are not accepting such images right now."  I've written to support but I am really burning about this.
rosta

This is in the iStock section.  Are you talking about submission of the cleaned images to iStock or StockXpert?

ooosp, thank you I meant to put it in stock expert sextion
r

I haven't heard back from suppost yet.  What bothers me is that they were accepted already, all I did was remove some background oddities that I had missed and they get rejected for "artistic" reasons.  I don't think I should be "punished" for uploading an updated version of the same photo just because the new reviewer has different taste than the old one.
I have done some work on images that DT reject with a "can resubmit" and had them accepted the second time.

Did you delete the original images before you uploaded the improved versions?   

Quote from: madelaide on October 22, 2007, 12:39

Rosta,

Did you receive a reply from StockXpert? 

I have a couple of images for which I think I did a small improvement (after DT rejected them) and I always thought of resubmitting, so I wonder if it's worth the trouble.

Regards,
Adelaide

I would avoid resubmitting to StockXpert. A few days after one of my images was approved I used the "Replace File" function to upload an identical image that was just higher megapixels. They rejected it due to "keyword spamming". Funny thing is, I didn't touch the keywords. Seems like a pretty broken and inconsistent process. I emailed support and am waiting for a response.

It wasn't a resubmit, it was just a replace file, I hadn't deleted the old ones, I used the replace button on the editing page.
Rosta

Now I know, aaarrggghh

I had no sales on either, which is why when someone on another site pointed to the distracting elements on one side that I forgot to remove I thought I would upload the updated ones.  I never knew it could lead to outright rejection of them after they had been accepted.  Never again will I do that.

I got a response. They re-approved the image and also approved two other images that were mistakenly rejected for Keyword Spamming. Nice to see StockXpert support is responsive and reasonable.

Rosta, any update on yours?