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Agency Based Discussion => Sites that no longer exist => StockXpert.com => Topic started by: Karimala on July 21, 2015, 13:51

Title: Mass Payment Sent to Skrill, Not Paypal
Post by: Karimala on July 21, 2015, 13:51
Just wanted to let everyone know that if you requested payment from StockXpert before July 17th and wanted it sent to Paypal, it was mistakenly sent to Skrill.   >:(  I've sent two support tickets (one before, one after discovering the error) and will let you know what I find out. 
Title: Re: Mass Payment Sent to Skrill, Not Paypal
Post by: PixelBytes on July 21, 2015, 23:52
Quote from: Karimala on July 21, 2015, 13:51
Just wanted to let everyone know that if you requested payment from StockXpert before July 17th and wanted it sent to Paypal, it was mistakenly sent to Skrill.   >:(  I've sent two support tickets (one before, one after discovering the error) and will let you know what I find out.

Isn't StockXpert owned by Getty?  Getty announced awhile back on Istock that they would be discontinuing paypal as a payment option and going forward it would be skrill, payoneer, or check.  At the time I had to change my payment info on IS to my skrill account.  Perhaps this is also true of StockXpert payouts now too.   I don't remember when they said this would kick in, but perhaps its now? 
Title: Re: Mass Payment Sent to Skrill, Not Paypal
Post by: skyfish on July 22, 2015, 00:42
Currently i see on iStock Paypal option active.
Title: Re: Mass Payment Sent to Skrill, Not Paypal
Post by: Eco on July 22, 2015, 01:22
Quote from: PixelBytes on July 21, 2015, 23:52
Quote from: Karimala on July 21, 2015, 13:51
Just wanted to let everyone know that if you requested payment from StockXpert before July 17th and wanted it sent to Paypal, it was mistakenly sent to Skrill.   >:(  I've sent two support tickets (one before, one after discovering the error) and will let you know what I find out.

Isn't StockXpert owned by Getty?  Getty announced awhile back on Istock that they would be discontinuing paypal as a payment option and going forward it would be skrill, payoneer, or check.  At the time I had to change my payment info on IS to my skrill account.  Perhaps this is also true of StockXpert payouts now too.   I don't remember when they said this would kick in, but perhaps its now? 

No, they discontinued skrill/moneybookers as payment option, not paypal. I know, because I had to switched from skrill (preferred) to paypal. I am not on StockExpert, but strange that they now sent to skrill instead of paypal.     
Title: Re: Mass Payment Sent to Skrill, Not Paypal
Post by: PixelBytes on July 22, 2015, 12:45
Quote from: Eco on July 22, 2015, 01:22

No, they discontinued skrill/moneybookers as payment option, not paypal. I know, because I had to switched from skrill (preferred) to paypal. I am not on StockExpert, but strange that they now sent to skrill instead of paypal.   
Your right.  I misremembered.
Title: Re: Mass Payment Sent to Skrill, Not Paypal
Post by: Karimala on July 23, 2015, 13:08
According to support, it was an error on iStock's part.  They resent my payment to my Paypal account and all is good now.