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Topic: StockXpert slowed down reviews?

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madelaide

Premium Member

« on: August 12, 2007, 15:34 »

#link

Three images uploaded yesterday and they haven't been reviewed yet? What's wrong with StockXpert? Are they letting inspectors rest now?

Regards,
Adelaide


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sharpshot

« Reply #1 on: August 12, 2007, 16:22 »

#link

They have always had fast inspection times for me. I can't remember a time when it took more than 24hrs. Perhaps this weekend was the annual inspectors party


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a.k.a.-tom

Premium Member

« Reply #2 on: August 12, 2007, 17:35 »

#link

LOL.....

Yeah, what's going on.... took them almost 10 hours to hook me up this week... LOL StockXpert has always been fast for me... sometimes when I upload a batch, before I'm finished, the first ones are already being reviewed... go StockXpert!! Now THAT'S service!! Cool

=tom


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chellyar

« Reply #3 on: August 13, 2007, 05:31 »

#link

It has slowed down a bit I think, but StockXpert is still the fastest out there for reviews on average...

From my point of view they do a very fair job of reviewing, pretty quickly. I think I can wait a bit longer for their reviews, as I've never got a rejection there that made me go 'What the?' Grin


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madelaide

Premium Member

« Reply #4 on: August 13, 2007, 16:25 »

#link

Images reviewed (and approved) today.

If only sales resumed the peak of days ago...

Regards,
Adelaide


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PaulieWalnuts

« Reply #5 on: August 14, 2007, 12:51 »

#link

Hi all - My first post. Sounds like they're pretty quick so I'm beginning to think I missed something during the application process. It's going on 2 weeks and my status still says "Your application is pending. It will be reviewed by the site administrators within a few days." Sounds like it's time to contact support.

Paul


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Karimala

« Reply #6 on: August 14, 2007, 13:35 »

#link

Reviews have been really weird the past few days. Over the weekend, I had one batch halfway reviewed and it wasn't completed until 36 hours later yesterday morning. Today...same thing. Two photos reviewed immediately after uploading, and now the rest are just sitting there twiddling their thumbs. Wonder if they are having server issues or something?


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steve-oh

« Reply #7 on: August 14, 2007, 14:30 »

#link

The main application reviewer was away for the past two weeks, so it has slowed down some. Don't worry. We're on it.

Karimala, you should contact support about this. Not sure what the issue may be.

Thanks!
-Steve


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Karimala

« Reply #8 on: August 15, 2007, 21:11 »

#link

Thanks, Steve! I'll do that since I'm having the same problem again with new batches.


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sharply_done

« Reply #9 on: August 15, 2007, 21:42 »

#link

Quote from: Karimala on August 14, 2007, 13:35

Reviews have been really weird the past few days. ... and now the rest are just sitting there twiddling their thumbs. ...

The same thing recently happened to me. I emailed customer support, and the images were reviewed within a few hours.


« Last Edit: August 16, 2007, 20:11 by sharply_done »	Ignore \| Logged

fintastique

« Reply #10 on: August 16, 2007, 15:17 »

#link

Well my backlog was cleared at StockXpert with expected results

whole screens of "we are not looking for such images that this time" I think the acceptance rate was less than 10% for about 50 images. A pity as some of these unwanted images have been downloaded several times at SS already.


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sharply_done

« Reply #11 on: August 16, 2007, 20:13 »

#link

Quote from: fintastique on August 16, 2007, 15:17

Well my backlog was cleared at StockXpert with expected results

Why not repost them after the main reviewer is back on the job and the backlog has been cleared?


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fintastique

« Reply #12 on: August 17, 2007, 02:25 »

#link

I suspect the main reviewer is back on their job and they were never too keen on my illustrations.


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michaeldb

« Reply #13 on: August 17, 2007, 17:49 »

#link

Speaking for illustrators, I have experienced no significant slow-down in reviews of vectors at StockXpert. The reviewers' standards are high, but the rejection reasons always make sense. Sunrise does a great job!!!


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dbvirago

« Reply #14 on: August 17, 2007, 18:42 »

#link

That's strange. Reviews used to happen with a few hours. Haven't had a review since Monday - or a sale since Tuesday


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Egypix

« Reply #15 on: August 18, 2007, 00:55 »

#link

Same here .. Now for 5 days waiting. It was the fastest reviews


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sharpshot

« Reply #16 on: August 18, 2007, 01:28 »

#link

5 days seems too long. Have you informed support? I uploaded some last night and they were reviewed overnight. This is my best month for sales.


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madelaide

Premium Member

« Reply #17 on: August 20, 2007, 16:46 »

#link

I have one submission from Friday, one from Saturday and two from yesterday in the waiting queue. Quite unusual for StockXpert.

Regards,
Adelaide


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Pixart

« Reply #18 on: August 20, 2007, 16:53 »

#link

Quote from: sharpshot on August 18, 2007, 01:28

I uploaded some last night and they were reviewed overnight. This is my best month for sales.

Wow, mine have been in cue since starting early last week.


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dbvirago

« Reply #19 on: August 20, 2007, 17:55 »

#link

Mine have been running 5+ days. Sales have dropped off also.


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sharply_done

« Reply #20 on: August 20, 2007, 18:27 »

#link

I've got Friday, Saturday & Sunday uploads in there.
I'm going to sit on things until the problem (if there is one) gets sorted out.


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stokfoto

« Reply #21 on: August 20, 2007, 19:54 »

#link

my oldest submission have been in the que 5+days
I know reviews have slowed down but this is very unusual


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sharply_done

« Reply #22 on: August 20, 2007, 22:31 »

#link

Quote from: sharply_done on August 20, 2007, 18:27

I've got Friday, Saturday & Sunday uploads in there.
I'm going to sit on things until the problem (if there is one) gets sorted out.

Hey, my stuff's all been approved ... I should have written about it earlier!


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stokfoto

« Reply #23 on: August 21, 2007, 04:24 »

#link

Quote from: sharply_done on August 20, 2007, 22:31

Quote from: sharply_done on August 20, 2007, 18:27

I've got Friday, Saturday & Sunday uploads in there.
I'm going to sit on things until the problem (if there is one) gets sorted out.

Hey, my stuff's all been approved ... I should have written about it earlier!

mine are still there in the pending que:( but it's good to know there are some reviewers working:)


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madelaide

Premium Member

« Reply #24 on: August 21, 2007, 15:08 »

#link

Mine are still pending (yawn!!)

Regards,
Adelaide


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