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Microstock Photography Forum - General => Symbiostock => Symbiostock - Development Area => Topic started by: jsfoto on June 04, 2013, 15:23

Title: Bug: Can't buy a file after I deleted another file from File Management Area
Post by: jsfoto on June 04, 2013, 15:23

I just discovered this: When I have for instance two files in my File Management Area and delete one of them, the "Buy Now" button won't be activated after checking the check box "I agree to the terms" above and I am not forwarded to Paypal. Is it only me or does anyone else experiences that?
Edit: When I go back and add a second file, everything is working fine again... nice way to force buyers to purchase more than one photo  ;D

Title: Re: Bug: Can't buy a file after I deleted another file from File Management Area
Post by: ajt on June 04, 2013, 16:03

I can confirm, but there is no need to add second file. After deleting one file just go back and after that go to management area again :)

Title: Re: Bug: Can't buy a file after I deleted another file from File Management Area
Post by: jsfoto on June 11, 2013, 01:24

You're right ... I didn't notice that. So we can call it a minor bug  :D But perhaps Leo can have a look at it when he's back from his summer break ... I don't have a clue, but I hope it's not very complicated to fix it.

Title: Re: Bug: Can't buy a file after I deleted another file from File Management Area
Post by: cascoly on June 11, 2013, 14:03

I reported the same bug earlier  -- when you did purchase did you get the download info alrigyht?  in my test the paypal goes thru, but no download info and file stays in cart

Title: Re: Bug: Can't buy a file after I deleted another file from File Management Area
Post by: jsfoto on June 11, 2013, 17:29

Actually I can't tell, I did not go through the whole process, I stopped before I was forwarded to Paypal. Can I do this test with my own Paypal-Account? I don't want to ask my friends for every test-purchase I do  :D

Title: Re: Bug: Can't buy a file after I deleted another file from File Management Area
Post by: CrackerClips on June 11, 2013, 17:32

Hmm...this must be what I'm experiencing and just reported in a different thread.  I tried to buy an image for the first time and payment is made but the image stays in the cart with no way to download.  I can't recall deleting an image from the cart at any time.  I did, however, go as far in the process as to go to paypal but then I backed out of paypal before purchasing.  I then went back to the cart and went through the entire purchase process again this time completing the purchase but as I said before I am unable to download image.

Title: Re: Bug: Can't buy a file after I deleted another file from File Management Area
Post by: cathyslife on June 11, 2013, 17:36

Quote from: jsfoto on June 11, 2013, 17:29

Actually I can't tell, I did not go through the whole process, I stopped before I was forwarded to Paypal. Can I do this test with my own Paypal-Account? I don't want to ask my friends for every test-purchase I do  :D

I just set up a test user registration and use a different email address and pay with a credit card through paypal (don't pay with your paypal account...paypal won't let you pay yourself).

Title: Re: Bug: Can't buy a file after I deleted another file from File Management Area
Post by: jsfoto on June 16, 2013, 01:37

Leo, thanks for fixing it  :)