I seem to remember that one of our German members tried with 1and1 - try a search for 1und1 , I cannot remember whether he managed it or not.  Maybe he could get wordpress but not install Sybiostock - or maybe that was another host

Hi Steve, could you elaborate a little on the problems you were having? Are you confident that the problems were indeed to do with 1and1? Much appreciated, many thanks

I'm sure it was to do with the inability to handle large images - if I recall, you need to put the php.ini file in every folder in the Wordpress installation - and I found a script that did that somewhere on the web - but even when I did that, I couldn't get the amount of memory assigned to my account up to the level needed. I do have some issues uploading images to my other WP blogs on 1and1 when I have complex plugins installed (like the shopping cart stuff) and I think it is all part of the same issue. I contacted support at 1and1, but didn't really get very far at all.

As everyone was having success with Bluehost, and it was only $4.99 a month, I gave up on the 1and1 site for Symbio and went to Bluehost. Never really had any issues since.

Steve

I've had multiple 1and1sites (MS & Linux) for years - I couldn't install sym since I already had smugmug running from the root, and easrly on that caused problems. so I went with justhost rather than waiting for the issue to be resolved.   haven't tried to install sym since then, but my experience with 1and1 tech support has been excellent - they've been helpful even when it's been my db program code that's caused trouble.

Thanks for the responses.

It should be noted that the $4.95/month deal with Bluehost does require a 36 month payment in advance ($178.20).

I am excited to get on board with Symbio but as I said, small portfolio (tiny actually), so need to keep start up costs right down.

Moving all my hosting over to Bluehost is definitely an option but a bit of a hassle and since other people are likely to encounter this problem, it would be useful to understand exactly what the issue is with 1and1.

Is it that over 10mb jpegs is the problem?
Or is it that over 10 megapixel images is the problem?
(both these have been mentioned).

1and1 support did have this to say, but I don�t know how these memory quotas actually relate to Jpeg sizes?

Apparently my standard hosting package at 1and1 gives me 30mb PHP memory ... (�4.99/m +vat).
If I upgrade to 1and1 Unlimited package then I get 60mb (�6.99/m + vat).
Upgrade to 1and1 Business package I get 80MB. (�9.99/m + vat).

Would this additional memory actually solve the problems?

Having said all that, it looks as though it would probably just be cheaper to switch anyway :-/