Microstock Photography Forum - General > Symbiostock

Problems with purchases

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Pablox:
I have a client that bought two pictures (at once) and they were charged but not delivered. When he bought only one it worked,  anybody else having this problem.

RetroColoring.com:
I have the same issue - I lost one good customer due to a broken link in email notification after purchasing files. Huge disappointment in Symbiostock platform. I have no idea how it can be fixed...

RetroColoring.com:
I just read about compatibility issue with 'WP Super Cache' plugin here:http://www.microstockgroup.com/symbiostock-technical-support/symbiostock-plugin-compatability-issues-and-reports/ - so I disabled it, I hope it helps. Any other suggestions?

DallasP:
These are a few of the reasons I'm either not keeping my Symbio site or moving to a real e-commerce software ... Yes, a real e-commerce software will require more work probably but, I think the results and professionalism of it will be better. :/

RetroColoring.com:
yes, I agree: I am seriously thinking about switching to something else  :-\

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