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Author Topic: Gross Lifetime Earnings Decreasing?!  (Read 2701 times)

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« on: October 14, 2011, 01:47 »
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Does anyone know where to see any refunds given out at Veer?

Lifetime Earnings (gross) seems to go down every couple days and I wonder if there is a problem with the site or if there are a lot of people asking for refunds.  If it is refunds it would be nice to see the amounts and when.  If it is a site error it would be nice to get it fixed.


« Reply #1 on: October 14, 2011, 02:18 »
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Just a guess ... are they recalculating unpaid, non-US sales according to the exchange rate, the way Zazzle does?

« Reply #2 on: October 14, 2011, 02:33 »
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Just a guess ... are they recalculating unpaid, non-US sales according to the exchange rate, the way Zazzle does?

I don't think so.  sometimes the amount drops quite a bit.  Today for example my account shows $2.45 less than yesterday yet it also shows I had $12.95 in sales yesterday.  So a total drop of $15.40

« Reply #3 on: October 18, 2011, 14:15 »
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Just a guess ... are they recalculating unpaid, non-US sales according to the exchange rate, the way Zazzle does?

I don't think so.  sometimes the amount drops quite a bit.  Today for example my account shows $2.45 less than yesterday yet it also shows I had $12.95 in sales yesterday.  So a total drop of $15.40

Hi Leaf, I'll need to look into this further to see if I can sort out why this is happening.

The most recent refunded orders I see in your account were from back in April, so that does not appear to be the culprit.  FYI- all refunds show up as a line item in your stats, the quickest way to find them would be to download the .csv sales file after setting a wide date range.

« Reply #4 on: October 18, 2011, 15:36 »
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Just a guess ... are they recalculating unpaid, non-US sales according to the exchange rate, the way Zazzle does?

I don't think so.  sometimes the amount drops quite a bit.  Today for example my account shows $2.45 less than yesterday yet it also shows I had $12.95 in sales yesterday.  So a total drop of $15.40

Hi Leaf, I'll need to look into this further to see if I can sort out why this is happening.

The most recent refunded orders I see in your account were from back in April, so that does not appear to be the culprit.  FYI- all refunds show up as a line item in your stats, the quickest way to find them would be to download the .csv sales file after setting a wide date range.

Thanks for the response Ryan

Yeah, that is what I thought - .. I thought I remembered Veer having a very tidy refund note the last time I did see one.

That said, the daily sales almost never match up to how much my Lifetime Earnings go up (or down).
I wonder if it is some sort of a bug where the Lifetime earnings are calculated over a 3 year period, which always has a moving start date, instead of just starting at the beginning of time.. so if I sold more 3 years ago today than I did yesterday then my Lifetime earnings amount would go down.

Anyhow, I'll keep a close eye on it and see if i can notice any patterns.

« Reply #5 on: October 29, 2011, 02:14 »
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maybe this is easier in a private email but I thought others might have the same problem so I'll continue here for now.

Earnings #'s have been correct for the last 10 days or so, but today was a typical example of funny things happening.

Yesterday I had $3.15 in sales on Veer. My unpaid earnings went up $3.15 like they should but my overall earnings wen DOWN $8.40  ???

rubyroo

« Reply #6 on: October 29, 2011, 02:59 »
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Tyler, do you remember the post in this thread from Brian O'Shea about the 'rolling total'?

I wonder if that's still active and might explain the drop you've seen.

http://www.microstockgroup.com/veer-marketplace/veer-sales-increasing/25/

« Reply #7 on: October 29, 2011, 03:20 »
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Tyler, do you remember the post in this thread from Brian O'Shea about the 'rolling total'?

I wonder if that's still active and might explain the drop you've seen.

http://www.microstockgroup.com/veer-marketplace/veer-sales-increasing/25/


thanks for reminding me about that.

Yeah I am suspecting it is something like that.

... oh.. now the stats page is down ...
... now it is up again and showing the correct amount ...
..  except, when I do a page reload.. now it is a different amount and  It changes when I set the start date to July 2009 .. definitely something buggy here

rubyroo

« Reply #8 on: October 29, 2011, 03:57 »
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Ah... maybe just a bug then. 


 

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