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Topic: How long does it take for support to respond?  

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KB

iStock Gauge
« on: October 13, 2011, 13:20 »

Can anyone tell me what is a normal response time to expect from Veer? I wrote support a little over a week ago, and I haven't had a reply yet.

Thanks!


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RyanB
« Reply #1 on: October 13, 2011, 14:19 »

Can anyone tell me what is a normal response time to expect from Veer? I wrote support a little over a week ago, and I haven't had a reply yet.

Thanks!

Hi KB-  that is indeed abnormal, we generally responded to emails within 24-48 hours unless there is a more complicated issue requiring further research.  I believe I have responded to your most recent email as of now.


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KB

iStock Gauge
« Reply #2 on: October 13, 2011, 14:20 »

Thanks, Ryan, you have indeed.  Grin Nice to know how long it should generally take anyway.


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