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Topic: Introducing the new Veer  

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borg


Dreamstime Gauge
« Reply #25 on: July 14, 2010, 12:51 »

Why all types of licenses on my sales  are "Extended "...Huh



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DepositPhotos.com
borg


Dreamstime Gauge
« Reply #26 on: July 15, 2010, 00:29 »

Please guys, can somebody check your stats...?
« Last Edit: July 15, 2010, 00:32 by borg »

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skvoor

Dreamstime GaugeiStock Gauge
« Reply #27 on: July 15, 2010, 01:38 »

I have "Standard" License Type only. Last sale on 6/30/2010   Sad


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borg


Dreamstime Gauge
« Reply #28 on: July 15, 2010, 01:50 »

I have "Standard" License Type only. Last sale on 6/30/2010   Sad

Thanks!

Also, you don't  need to be sad! I need to be...
Mine are all extended,but  I was receiving money whole the time for the standard license... Grin Wink

P.S.

Now they are all "standard", must be some glitch or something...
« Last Edit: July 15, 2010, 01:57 by borg »

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Brian O'Shea
« Reply #29 on: July 15, 2010, 12:58 »

Brian,

will you be offering JPEG options for vectors? It has been like a year since you said "yes, it is coming in a future update!"

but still no sign of it...

It's still planned - but we don't have a current ETA.

A bit of background on the shift: As you know - creating JPEGs from .EPS vectors is not always a straightforward process - there are many variables that can effect output quality. Earlier this year we ran into challenges creating automated JPEGs in all resolutions that we felt would be trouble-free and look good in the vast majority of cases. We decided against implementing any solution that we felt could lead to variable JPEG quality and possible customer dissatisfaction.  Now that we've got the new Veer site up we can take another look at this - much of the background work and development has been completed.


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Brian O'Shea
« Reply #30 on: July 15, 2010, 13:11 »

Brian-
   I have a shot of paint cans on the site. The keywords include  cans , paint and a bunch of others. When I search for paint cans, the shot is not in the results. When I search for paint, cans ( comma added ) it shows up. When i search for cans paint it shows up ( with or without the comma). What's up with that? I just want someone searching for paint cans to find it ( and buy it!)
image id#1524660


Lots of keyword questions instead of questions about the new site - that's ok!  Wink

For general keyword questions try this thread on our group on Veer Ideas:
http://ideas.veer.com/group/marketplace/discussions/89

For questions on keyword issues specific images - please consider emailing Ryan at [email protected] .

Some additional background:  your terms are mapped to our CV (controlled-vocabulary) during the ingest process. This can mean there may be fewer search terms that show up on the site - but you are getting the benefit of tons of lead-ins and walkups built into the CV.

As far as "paint cans" vs "pain, cans"  - it's important to try and get keyphrases like this (or "white background") entered into system as a single term - without comma between the words. We have CV terms for "paint" and "cans" as well as "paint cans". It looks like in this case "paint can" is missing.  I'll forward this to our CV/keywording team to see if they have a better explanation.


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Brian O'Shea
« Reply #31 on: July 15, 2010, 13:14 »

Bryan, I have a question and the answer might interest many. So I don't send it by PM but I'd rather post it here.

I have quite a few images rejected just for keywords and they "need work". As they were uploaded and submitted during the Dash for Cash period, will they still count for the program when I correct the keywords and resubmit? Or will the date of the resubmit be taken (obviously out of the program period).

Yes they will count.Original submission date will count.
But please ensure "needs work" items are resubmitted in a timely manner (no more than 2 weeks from date of edit).


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Brian O'Shea
« Reply #32 on: July 15, 2010, 13:16 »

I check my keywords now before submitting.  It is a similar system to istock, some disambiguation is usually required and they sometimes don't have the more unusual keywords in their system. 

Sharpshot is well.... sharp! (bad pun day here)

Make sure to check the disambiguation prompts - most of the keyword oddities are a result of our mapping and CV system doing their best to *try* to find a good match for a term with multiple meanings, or a term that may not exist in our CV (like brand names).


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Brian O'Shea
« Reply #33 on: July 15, 2010, 13:17 »

Why all types of licenses on my sales  are "Extended "...Huh




Thanks for spotting this. This was indeed a bug in the stats display that has now been corrected.


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Brian O'Shea
« Reply #34 on: July 15, 2010, 13:19 »

I have "Standard" License Type only. Last sale on 6/30/2010   Sad

Thanks!

Also, you don't  need to be sad! I need to be...
Mine are all extended,but  I was receiving money whole the time for the standard license... Grin Wink

P.S.

Now they are all "standard", must be some glitch or something...

It was indeed a glitch - now fixed, should be displaying correctly as "standard".


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mtkang

Dreamstime GaugeiStock Gauge
« Reply #35 on: July 15, 2010, 21:52 »

so you mean the keywords that shows at image profile under 'your member page' is not important? and is not the only keywords that is searchable? but i go a rice terraces photo, i had put 'rice terrace' and 'rice terraces' both as keywords but it is not showing in the image profile in 'your member page', and it is not able to get found by searching rice terraces... something isn't right.
 

Brian-
   I have a shot of paint cans on the site. The keywords include  cans , paint and a bunch of others. When I search for paint cans, the shot is not in the results. When I search for paint, cans ( comma added ) it shows up. When i search for cans paint it shows up ( with or without the comma). What's up with that? I just want someone searching for paint cans to find it ( and buy it!)
image id#1524660


Lots of keyword questions instead of questions about the new site - that's ok!  Wink

For general keyword questions try this thread on our group on Veer Ideas:
http://ideas.veer.com/group/marketplace/discussions/89

For questions on keyword issues specific images - please consider emailing Ryan at [email protected] .

Some additional background:  your terms are mapped to our CV (controlled-vocabulary) during the ingest process. This can mean there may be fewer search terms that show up on the site - but you are getting the benefit of tons of lead-ins and walkups built into the CV.

As far as "paint cans" vs "pain, cans"  - it's important to try and get keyphrases like this (or "white background") entered into system as a single term - without comma between the words. We have CV terms for "paint" and "cans" as well as "paint cans". It looks like in this case "paint can" is missing.  I'll forward this to our CV/keywording team to see if they have a better explanation.


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donding



« Reply #36 on: July 16, 2010, 13:20 »

I've pointed out the same thing with my keywords and I'm not going to go through all my photos to make sure they pull up the right keywords. I don't have time. The photo I referred to earlier in this tag had the keyword "calcium" "Pill" "Bottle" It does not even come up with a search for calcium bottle. Bryan said that was because the keyword Bottle was in the title, but not the keywords. Well it was in "my" keywords under my dashboard. Sorry to say that "Bottle of Calcium" is a bottle of calcium and not a calcium pill. So from the way I am seeing it...keywords in the title aren't used because if they did it should have pulled it up that way... and for some weird reason the keywords that we uploaded with the picture are in our dashboard keywords, but are not search able. I will be shocked if that picture ever sells when it is one of my best on the other sites and it is of a Bottle of Calcium. I give up


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Brian O'Shea
« Reply #37 on: July 16, 2010, 15:20 »

I've pointed out the same thing with my keywords and I'm not going to go through all my photos to make sure they pull up the right keywords. I don't have time. The photo I referred to earlier in this tag had the keyword "calcium" "Pill" "Bottle" It does not even come up with a search for calcium bottle. Bryan said that was because the keyword Bottle was in the title, but not the keywords. Well it was in "my" keywords under my dashboard. Sorry to say that "Bottle of Calcium" is a bottle of calcium and not a calcium pill. So from the way I am seeing it...keywords in the title aren't used because if they did it should have pulled it up that way... and for some weird reason the keywords that we uploaded with the picture are in our dashboard keywords, but are not search able. I will be shocked if that picture ever sells when it is one of my best on the other sites and it is of a Bottle of Calcium. I give up

The disconnect and source of confusion is between submitted keywords (what was entered during upload or extracted from IPTC), versus what we call "search terms" - or terms from our CV (controlled vocabulary).

The upload interface and the approved tab show the submitted keywords. The image details page displays the search terms
The site stores the submitted keywords in the system, but only search terms from our CV are actually, well... searchable.

While it causes confusing cases like this, in most instances the mapping process from submitted keywords to search terms really helps to improve search relevancy.

We'll take a closer look at clarifying the display on the upload process and approved tab, as well as options to fix existing keyword/search-term issues.


- Brian


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hofhoek


Dreamstime GaugeiStock Gauge
« Reply #38 on: July 16, 2010, 16:36 »

I just sold one of a dentist's chair. It must has been pure luck because the keyword dentist was not in the keywords. The six images i have now checked since a few days are all missing the essential keywords. Something is really wrong with the keywording! Please do something about it,,,,
Thanks,


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Brian O'Shea
« Reply #39 on: July 16, 2010, 17:31 »

I just sold one of a dentist's chair. It must has been pure luck because the keyword dentist was not in the keywords. The six images i have now checked since a few days are all missing the essential keywords. Something is really wrong with the keywording! Please do something about it,,,,
Thanks,


Hi hofhoek -

Our CV includes quite extensive hierarchical walk-ups and relationships between terms. In this case - "orthodontics" and "orthodontists" are both on your image.

So even though the term "dentist" is not on your image, it is still searchable.

The CV displays the narrowest, most-specific search term. There is usually tens, if not hundreds, of other terms made searchable by the hierarchy walk-ups and lead-ins built into the CV. This makes keywording easier and much more reliable. You only need to focus on getting the most specific literal and conceptual terms on the image. The CV handles the rest.

Easier to walk through this as an example:
On this image:  http://marketplace.veer.com/images/2072727
   - This contains "orthodontists", of which "dentists" is a broader term. The singular "orthodontist" is automatically included.
   - It also contains "orthdonotics", of which "dentristry" is a broader term. "orthodoncy", "orthodontia", and "orthodontic" are then included as well.

Nothing is wrong in this case. The CV doing it's job correctly. This image is searchable under any of the terms above - including "dentist".

Hope that helps. CV's and their structures can be complicated and not always easy to explain - we can help if you have questions on specific images Please email us at [email protected] for best results.


- Brian


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mtkang

Dreamstime GaugeiStock Gauge
« Reply #40 on: July 17, 2010, 00:49 »

http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1

how about my image of this rice terrace? i put both 'rice terrace' and 'rice terraces' in my keywords, both none of it had shown up.

there are the keywords or searchable CV under the images - mountains landscapes travel villages Philippines rice paddies

my original keywords are: agriculture, Asia, landscape, Philippines, travel, mountain, farming, village, rice field, rice terrace, Rice Terraces, bananue


if i search 'rice terrace' only 58 images are shown and none are mine.

Possible to give more informations on the keywords and controlled-vocabularies? so everyone can benefit from it, and how can we edit and fix it now. thank you.


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hofhoek


Dreamstime GaugeiStock Gauge
« Reply #41 on: July 17, 2010, 03:00 »

@ Brian: Thanks for the clearing up. I will check my images and come back to you if I don't understand.  Patricia


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cidepix



« Reply #42 on: July 21, 2010, 04:08 »

Thank you Brian,

Looking forward for this issue to be sorted. I believe it will dramatically increase Veer's performance for vector artists. From my personal experience, Veer does not reflect what I see on the microstock chart on the right side of this forum. 

As you know Veer is supposed to be in the lower section of middle tier agencies, but for me it is even worse than a few "supposedly low earner" sites with same number of images. So obviously not only us, vector artists, but also veer must be losing money. That is the only logical explanation.

I agree that I might be an exception but the microstock chart is very accurate for me apart from Veer.


Brian,

will you be offering JPEG options for vectors? It has been like a year since you said "yes, it is coming in a future update!"

but still no sign of it...

It's still planned - but we don't have a current ETA.

A bit of background on the shift: As you know - creating JPEGs from .EPS vectors is not always a straightforward process - there are many variables that can effect output quality. Earlier this year we ran into challenges creating automated JPEGs in all resolutions that we felt would be trouble-free and look good in the vast majority of cases. We decided against implementing any solution that we felt could lead to variable JPEG quality and possible customer dissatisfaction.  Now that we've got the new Veer site up we can take another look at this - much of the background work and development has been completed.


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mtkang

Dreamstime GaugeiStock Gauge
« Reply #43 on: July 21, 2010, 07:31 »

so any reason why my keywords are not shown as the controllable vocabulary?

http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1

how about my image of this rice terrace? i put both 'rice terrace' and 'rice terraces' in my keywords, both none of it had shown up.

there are the keywords or searchable CV under the images - mountains landscapes travel villages Philippines rice paddies

my original keywords are: agriculture, Asia, landscape, Philippines, travel, mountain, farming, village, rice field, rice terrace, Rice Terraces, bananue


if i search 'rice terrace' only 58 images are shown and none are mine.

Possible to give more informations on the keywords and controlled-vocabularies? so everyone can benefit from it, and how can we edit and fix it now. thank you.


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donding



« Reply #44 on: July 21, 2010, 10:23 »

so any reason why my keywords are not shown as the controllable vocabulary?

http://marketplace.veer.com/images/2259338_rice-terraces?slot=15&pg=1

how about my image of this rice terrace? i put both 'rice terrace' and 'rice terraces' in my keywords, both none of it had shown up.

there are the keywords or searchable CV under the images - mountains landscapes travel villages Philippines rice paddies

my original keywords are: agriculture, Asia, landscape, Philippines, travel, mountain, farming, village, rice field, rice terrace, Rice Terraces, bananue


if i search 'rice terrace' only 58 images are shown and none are mine.

Possible to give more informations on the keywords and controlled-vocabularies? so everyone can benefit from it, and how can we edit and fix it now. thank you.



I hope we get some answers for these problems. It seems the main keywords have been removed from the CV. Like I've said before....my example...a "bottle of Calcium" should pull up just that, a "bottle" of calcium. A buyer shouldn't have to put in "calcium pills" to pull up a bottle of calcium if that is what they are searching for, when the main subject is a bottle of calcium and bottle is in my placed  keywords as well as in the title. Mainly all "bottle of Calcium" pulls up is bottles of milk, no bottles of calcium. Yes milk contains calcium, but it should pull up "calcium bottles" also. I'm afraid to do a search on any of the other images I have on there and I'm afraid with a messed up search engine like that I will not have sales, which is really making me lose faith in their system. That photo is one of my best sellers on all the sites.


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mtkang

Dreamstime GaugeiStock Gauge
« Reply #45 on: July 21, 2010, 11:01 »

let's us know what we didn't do it right to make the keywords being part of the searchable controlled vocabulary.. educate us, it is a win-win situation for agency and contributor. I would like to be able to edit my keywords too, i think majority of people is edited for correct keywords instead of spamming with keywords.


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donding



« Reply #46 on: July 21, 2010, 11:27 »

let's us know what we didn't do it right to make the keywords being part of the searchable controlled vocabulary.. educate us, it is a win-win situation for agency and contributor. I would like to be able to edit my keywords too, i think majority of people is edited for correct keywords instead of spamming with keywords.

Brian said that the keywords can not be edited after submission, which only compounds the problem.


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jbarber873


« Reply #47 on: July 21, 2010, 21:13 »

Brian-
   I have a shot of paint cans on the site. The keywords include  cans , paint and a bunch of others. When I search for paint cans, the shot is not in the results. When I search for paint, cans ( comma added ) it shows up. When i search for cans paint it shows up ( with or without the comma). What's up with that? I just want someone searching for paint cans to find it ( and buy it!)
image id#1524660


Lots of keyword questions instead of questions about the new site - that's ok!  Wink

For general keyword questions try this thread on our group on Veer Ideas:
http://ideas.veer.com/group/marketplace/discussions/89

For questions on keyword issues specific images - please consider emailing Ryan at [email protected] .

Some additional background:  your terms are mapped to our CV (controlled-vocabulary) during the ingest process. This can mean there may be fewer search terms that show up on the site - but you are getting the benefit of tons of lead-ins and walkups built into the CV.

As far as "paint cans" vs "pain, cans"  - it's important to try and get keyphrases like this (or "white background") entered into system as a single term - without comma between the words. We have CV terms for "paint" and "cans" as well as "paint cans". It looks like in this case "paint can" is missing.  I'll forward this to our CV/keywording team to see if they have a better explanation.


Before I made this post I did contact contributor help, and got a "canned" response. ( Sorry, i couldn't help it.)
I still think all this CV stuff is getting a little too restrictive. I can see where some things can be open to interpretation, but if I have to second guess the CV on something as simple as paint cans, I'm not sure it's worth the trouble for the minimal sales so far. Or maybe i just should have just called them cans paint in the first place.


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FD



« Reply #48 on: July 22, 2010, 13:36 »

The disconnect and source of confusion is between submitted keywords (what was entered during upload or extracted from IPTC), versus what we call "search terms" - or terms from our CV (controlled vocabulary).

The upload interface and the approved tab show the submitted keywords. The image details page displays the search terms
The site stores the submitted keywords in the system, but only search terms from our CV are actually, well... searchable.

While it causes confusing cases like this, in most instances the mapping process from submitted keywords to search terms really helps to improve search relevancy.
Oh well, thanks for your explanation because this clarifies a lot. I figure that Snapvillage had the same kind of re-mapping. I also wondered why I sold nothing there, and when I had a look at my best sellers, I couldn't even find them. Turned out it was a whitespace or something. That's when I gave up there.

If it is a question of mapping raw keywords in the IPTC to CV terms, why not develop an app like the Deepmeta screen for keywords on iStock? You can see all your raw keywords and how they will be mapped in the CV. It's really very fast to disambiguate and map all.

I couldn't find many of my images back in the searches too, at least when using relevant keywords. It made me wonder what went wrong.


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FD



« Reply #49 on: July 22, 2010, 13:40 »

@ Brian: Thanks for the clearing up. I will check my images and come back to you if I don't understand.  Patricia
You can't since it has been mentioned here that you can't re-edit your keywords after they have been swallowed in by the system. That makes it so frustrating.


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