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Topic: thumbnail appears as very small  

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mtkang

Dreamstime GaugeiStock Gauge
« on: July 06, 2010, 11:45 »

Hi all,

I notice that veer marketplace had problem to generate some of my eps vector file, the thumbnail is very small, or just not the right size. it happens to some eps vector, some are okay.

I had sent them emails before to fix those files but it is still unsolved, maybe they are too busy.

Just wonder anyone of you got the same problem? any solution?


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RyanB
« Reply #1 on: July 06, 2010, 16:00 »



We did get a bit delayed due to the recent promotion, but we are still trying to sort out why this has happened. 

If you don't mind, could you shoot a new email over to [email protected] with a link to your portfolio?  We may need to have you upload new versions of the few files affected, and we can switch them out if they are successfully uploaded with no errors present.


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