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May 26, 2012, 12:54

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Topic: Veer Planned Outage December 5

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RyanB

« on: December 01, 2011, 13:13 »

#link

Heads up - veer.com and contributor.veer.com will be down for maintenance on Monday, December 5, 2011. The website and all contributor tools will be unavailable from approximately 2:00PM PT until 7:00PM PT.

We apologize for any inconvenience, and hope this advance notice gives you time to adjust your workflows accordingly.


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rubyroo

« Reply #1 on: December 01, 2011, 13:16 »

#link

Thank you Ryan. It's always good to be forewarned of such things Grin


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lisafx

Premium Member

« Reply #2 on: December 01, 2011, 16:50 »

#link

Thanks for the headsup Ryan.


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« Reply #3 on: December 01, 2011, 16:53 »

#link

Thanks.
I hope that Veer is not going to deploy some cutting-edge technology.


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StockCube

« Reply #4 on: December 01, 2011, 16:58 »

#link

Thanks for letting us know. Careful you don't break it Grin


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StockCube

« Reply #5 on: December 06, 2011, 04:49 »

#link

Hi Ryan, if by 'PT' you mean Pacific Standard Time, then your outage seems to be running over by seven hours. I cannot login and am getting the 'sorry' page. Nothing on Twitter - did something go wrong?


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Anita Potter

« Reply #6 on: December 06, 2011, 05:23 »

#link

Quote from: StockCube on December 06, 2011, 04:49

I'm seeing the same thing unless one of the PM should've been an AM Wink


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StockCube

« Reply #7 on: December 06, 2011, 07:13 »

#link

It is given as pm in three separate messages - this one, an email to contribs and on their twitter page.

Maybe doing this on a Sunday would have been a better idea.....


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jsnover

Premium Member

« Reply #8 on: December 06, 2011, 10:51 »

#link

Site is still down for me, and no notice on the "be right back" page that gives a hint as to when.


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StockCube

« Reply #9 on: December 06, 2011, 11:02 »

#link

Yep, it is now past 7am Pacific Time so it must not have been a typo but a problem instead.


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Chelsey Schaffel

« Reply #10 on: December 06, 2011, 11:41 »

#link

Hi folks,

As you've noticed, the scheduled maintenance is indeed taking longer than planned. Our technology team is working hard to resolve the issues, and we'll keep you posted on progress.

We apologize for the inconvenience.

Chelsey


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StockCube

« Reply #11 on: December 06, 2011, 12:25 »

#link

Site back up again. A strange psychedelic menu at the top of the page seems the only difference at first glance.


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StockCube

« Reply #12 on: December 06, 2011, 12:38 »

#link

Chelsey if you are reading this - there is a full stop where there should be a comma on this page:
http://subscription.veer.com/en-GB/plans/

ie £1,490 not £1.490

This maybe something with it having translated into pounds or something...
Because of this I found it a bit confusing at first as to whether you were referring to the price per image or something....


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Chelsey Schaffel

« Reply #13 on: December 06, 2011, 12:42 »

#link

Thanks for the feedback, StockCube. I'll pass that on.

You may still see a few glitches across the site, but most things should be working now. I'll let you all know if I receive further updates throughout the day.

Thanks for your patience!

Chelsey


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Chelsey Schaffel

« Reply #14 on: December 06, 2011, 16:57 »

#link

Quote from: StockCube on December 06, 2011, 12:38

StockCube, I'm told this has been fixed. Thanks for reporting the error!

Chelsey


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