Author Topic: Veer Planned Outage December 5 (Read 1081 times)

RyanB · « **on:** December 01, 2011, 13:13 »

Heads up - veer.com and contributor.veer.com will be down for maintenance on Monday, December 5, 2011. The website and all contributor tools will be unavailable from approximately 2:00PM PT until 7:00PM PT.

We apologize for any inconvenience, and hope this advance notice gives you time to adjust your workflows accordingly.

rubyroo · « **Reply #1 on:** December 01, 2011, 13:16 »

Thank you Ryan. It's always good to be forewarned of such things

lisafx · « **Reply #2 on:** December 01, 2011, 16:50 »

Thanks for the headsup Ryan.

jm · « **Reply #3 on:** December 01, 2011, 16:53 »

Thanks.
I hope that Veer is not going to deploy some cutting-edge technology.

StockCube · « **Reply #4 on:** December 01, 2011, 16:58 »

Thanks for letting us know. Careful you don't break it

StockCube · « **Reply #5 on:** December 06, 2011, 04:49 »

Hi Ryan, if by 'PT' you mean Pacific Standard Time, then your outage seems to be running over by seven hours. I cannot login and am getting the 'sorry' page. Nothing on Twitter - did something go wrong?

Anita Potter · « **Reply #6 on:** December 06, 2011, 05:23 »

Quote from: StockCube on December 06, 2011, 04:49

Hi Ryan, if by 'PT' you mean Pacific Standard Time, then your outage seems to be running over by seven hours. I cannot login and am getting the 'sorry' page. Nothing on Twitter - did something go wrong?

I'm seeing the same thing unless one of the PM should've been an AM

StockCube · « **Reply #7 on:** December 06, 2011, 07:13 »

It is given as pm in three separate messages - this one, an email to contribs and on their twitter page.

Maybe doing this on a Sunday would have been a better idea.....

jsnover · « **Reply #8 on:** December 06, 2011, 10:51 »

Site is still down for me, and no notice on the "be right back" page that gives a hint as to when.

StockCube · « **Reply #9 on:** December 06, 2011, 11:02 »

Yep, it is now past 7am Pacific Time so it must not have been a typo but a problem instead.

Chelsey Schaffel · « **Reply #10 on:** December 06, 2011, 11:41 »

Hi folks,

As you've noticed, the scheduled maintenance is indeed taking longer than planned. Our technology team is working hard to resolve the issues, and we'll keep you posted on progress.

We apologize for the inconvenience.

Chelsey

StockCube · « **Reply #11 on:** December 06, 2011, 12:25 »

Site back up again. A strange psychedelic menu at the top of the page seems the only difference at first glance.

StockCube · « **Reply #12 on:** December 06, 2011, 12:38 »

Chelsey if you are reading this - there is a full stop where there should be a comma on this page:
http://subscription.veer.com/en-GB/plans/

ie £1,490 not £1.490

This maybe something with it having translated into pounds or something...
Because of this I found it a bit confusing at first as to whether you were referring to the price per image or something....

Chelsey Schaffel · « **Reply #13 on:** December 06, 2011, 12:42 »

Thanks for the feedback, StockCube. I'll pass that on.

You may still see a few glitches across the site, but most things should be working now. I'll let you all know if I receive further updates throughout the day.

Thanks for your patience!

Chelsey