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Author Topic: Cannot sign in anymore  (Read 305 times)

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« on: May 12, 2018, 01:53 »
0
I joined Videoblocks some time ago, uploaded one video but have not accessed the site since. Just now, I tried to log on but couldn't remember my password. So I used the option where it sends a message to my e-mal address to reset my password. I used my main e-mail address as this is likely the one I signed up with. However, I get the following message: "The email address cannot be located." I didn't receive any e-mails from Videoblocks or Storyblocks in that account either. Checked my spam box too but nothing in there. I then requested Videoblocks to send e-mailks to all of my other e-mail accounts in the hope that one of those may be the account that I signed up with. I got the same message above with all of them. I also checked the individual accounts but got no e-mails from the company. Checked all the spam boxes too.

I'm considering maybe joining again with a new account. The dilemma is that amongst the videos I will submit will be the same video that is currently on my first account. Is there any risk that this will be detected and me being accused of being a video thief?


« Reply #1 on: May 12, 2018, 05:19 »
+1
... just check if you are not trying to login as a buyer... it`s kind a confusing, have that problem few times... try this link:
https://contribute.storyblocks.com/login

« Reply #2 on: May 12, 2018, 06:35 »
0
... just check if you are not trying to login as a buyer... it`s kind a confusing, have that problem few times... try this link:
https://contribute.storyblocks.com/login

Yup, that's the solution. Been there too.  ;D

Extremely annoying.

« Reply #3 on: May 12, 2018, 07:38 »
+1
Thanks for the link! That did the trick.


 

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