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May 26, 2012, 13:20

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Topic: Sales since technical problems?

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CD123

« on: August 25, 2011, 17:33 »

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Did anyone have any sales on YAYMicro since their "technical problem" on their server (causing the blocking of all uploads)?
If not, I am concerned that it might not be a "technical problem". What cause me to worry is not only the lack of sales, but also the fact that I could upload a new property release, but the image uploading is still blocked. So unless the releases are kept on another server, what is the problem? Huh


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etienjones

« Reply #1 on: August 26, 2011, 05:54 »

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What concerns me is the fact that I am credited with a file being sold but no corresponding earnings from that API sale (PixMac) . . . . . . . . I guess I will wait a little longer to see if it is credited.


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gaja

« Reply #2 on: August 26, 2011, 15:01 »

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My last sale was in mid July. I usually have at least a couple a month, so it is an unusually long dry spell. When did the problems start?


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CD123

« Reply #3 on: August 26, 2011, 15:34 »

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About 2 weeks now. Just wondering if it is really technical, or a sinking boat?


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CoisaX

« Reply #4 on: August 28, 2011, 05:22 »

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Strange, i'm sure that wrote something on this topic... Huh

No sales before technical problem, still the same after...

It appears that problem @ Yay is other than "server issues".


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Beaustock

New Member

« Reply #5 on: August 29, 2011, 06:12 »

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I don't know, two weeks for a server problem? Not too good for a microstock agency. Undecided


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CD123

« Reply #6 on: August 29, 2011, 06:47 »

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Get a Titanic feeling about this one. Hope there are not to many people close to payout here, they might not get the opportunity....... Sad


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Microbius

Premium Member

« Reply #7 on: August 29, 2011, 07:21 »

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I hope not!! They have been really good with contributor support in the past ad my sales have really picked up the last couple of months. I'm keeping my fingers crossed for them.


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CD123

« Reply #8 on: August 29, 2011, 07:37 »

#link

Quote from: Microbius on August 29, 2011, 07:21

I hope not!! They have been really good with contributor support in the past ad my sales have really picked up the last couple of months. I'm keeping my fingers crossed for them.

Any sales the past 2 weeks?


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Microbius

Premium Member

« Reply #9 on: August 29, 2011, 14:36 »

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Yes, I had a couple two days ago.


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Linda - YayMicro

« Reply #10 on: August 30, 2011, 02:36 »

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No need to worry - we don't!

Our servers are not down - we have suspended uploads since we need to do some maintenance and improvement. This is due to our ever-increasing image base (now 1.530.000 images directly uploaded to YAY!) - and a high increase in traffic (http://www.alexa.com/siteinfo/yaymicro.com# click on "Max" to see the development).

Upload should be back as normal within 1-2 days according to our CTO Bjorn.

There is nothing wrong with the site, so the sales are not affected by this temporary stop in uploads. We are working on a better reporting system for API-sales, and you will find information and statistics by the end of this fall.

Thanks,

Linda


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hofhoek

« Reply #11 on: August 30, 2011, 02:38 »

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I had a API sale a few days ago but I don't know what that is and when do I see how much I earned with that sale?


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Linda - YayMicro

« Reply #12 on: August 30, 2011, 02:41 »

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Quote from: hofhoek on August 30, 2011, 02:38

I had a API sale a few days ago but I don't know what that is and when do I see how much I earned with that sale?

If you give me your username here - or e-mail it at [email protected] - I can take a look for you.

Linda


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CD123

« Reply #13 on: August 30, 2011, 06:51 »

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Thank you for the update Linda. Might be just good contributor/supplier relations to keep us a bit in the loop when you do these types of things. Had to endlessly check to see if we can upload again, while a simple email with your short explanation here and "we will let you know when you can upload again" would have been nice.....


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Microbius

Premium Member

« Reply #14 on: August 30, 2011, 06:57 »

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I've always found someone's there on live chat whenever I want to find out anything.


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Linda - YayMicro

« Reply #15 on: August 30, 2011, 08:42 »

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Quote from: CD123 on August 30, 2011, 06:51

We sent an e-mail to all photographers before we stopped the upload - and we will of course send a new e-mail to all contributors when it's ready for new uploads. It shouldn't be long now

Linda


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CD123

« Reply #16 on: August 30, 2011, 09:26 »

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Thank you Linda. Seems like a few of us here have not received that one. Looking forward to the green light to your "improved" site. Wink


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CoisaX

« Reply #17 on: August 30, 2011, 09:41 »

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The big question now is: The server will handle the obvious massive upload after so many time of downtime?


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CoisaX

« Reply #18 on: September 01, 2011, 12:04 »

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It's online again... not sure if working.


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CD123

« Reply #19 on: September 01, 2011, 14:10 »

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Quote from: CoisaX on September 01, 2011, 12:04

It's online again... not sure if working.

FTP is accepting login again. Hope they are actually ready for the uploads and are not only testing. Have not received any email notification about the servers being online again, so situation inconclusive........ Wink


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CD123

« Reply #20 on: September 01, 2011, 15:43 »

#link

Get a lot of FTP errors - did upload 5 images but continued disconnections thereafter - maybe not quite ready yet?
Website uploads seems to be OK.


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Linda - YayMicro

« Reply #21 on: September 01, 2011, 16:09 »

#link

Quote from: CD123 on September 01, 2011, 15:43

Get a lot of FTP errors - did upload 5 images but continued disconnections thereafter - maybe not quite ready yet?
Website uploads seems to be OK.

Hi!

We're soon ready for submissions again - the FTP and web-upload are both up. But, we are still testing. We'll send you notification by e-mail + post it here in MSG when ready. I think it will be within 12-18 hours.

Linda


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