MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: BaldricksTrousers on January 26, 2018, 08:09

Title: 123 Contributer stats board closed for maintenance
Post by: BaldricksTrousers on January 26, 2018, 08:09
It says it's a temporary outage for system maintenance but gives no idea of when it will be restored (if it is .... one gets rather cynical about these companies).
Does anybody know anything more?
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Justanotherphotographer on January 26, 2018, 08:39
I know they have had repeated bugs in their stats reporting so hopefully this will fix it. Not holding my breath!
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Mantis on January 26, 2018, 08:43
I know they have had repeated bugs in their stats reporting so hopefully this will fix it. Not holding my breath!

Ha. Yesterday I had .43 cents in my account.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Mantis on January 27, 2018, 09:27
Board still down.  General maintenance? Doubt it.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Dumc on January 27, 2018, 09:37
Yeah, and apparently scheduled. This is weird, it's down more than a day now.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: BaldricksTrousers on January 27, 2018, 10:49
Curiously, they appear to have reworded the outage message into Indian-style English.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Artist on January 27, 2018, 12:26
Still down here, but they choose the weekend maintenance time which is nice.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: emjaysmith on January 27, 2018, 13:03
Also have Filezilla warning of an invalid security certificate when trying to upload today.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Josephine on January 28, 2018, 09:10
itīs still down on my end... anywhere else working?
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Dumc on January 28, 2018, 10:14
Not here, suspiciously long downtime. Is customer site working? I haven't check because I'm to lazy,
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Mantis on January 28, 2018, 11:46
Still down here in California USA
Title: Re: 123 Contributer stats board closed for maintenance
Post by: panicAttack on January 29, 2018, 02:23
it's up now here but not a single sale from 26. - 29. when it was down

Title: Re: 123 Contributer stats board closed for maintenance
Post by: Sebastian Radu on January 29, 2018, 02:29
Same here... Strange..  :-\
Title: Re: 123 Contributer stats board closed for maintenance
Post by: bdspn on January 29, 2018, 03:08
It's back with not a single sale for last three days.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: BaldricksTrousers on January 29, 2018, 03:25
It's back with not a single sale for last three days.
ditto
But it's not unheard of for me to go three or four days there without a sale.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Chichikov on January 29, 2018, 07:29
It's back with not a single sale for last three days.
Same here… no sales since Friday, but with 123RF it is not so rare to have 0 sales during the week-end.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Dumc on January 29, 2018, 08:50
Same here.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Mantis on January 29, 2018, 09:15
Now that the boards are up (for me anyway), my sales are exactly the same as when the boards went down. I get sales every day there, so my guess is that the sales side wasn't working either.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: niktol on January 29, 2018, 09:51
I'd wait till info on new sales starts appearing, then it'll be more clear.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Asthebelltolls on January 29, 2018, 13:04
And I was hoping 123RF and "closed for maintenance" meant
they would do a quantum leap into the 21st Century and abandon
their "flip,flop and slide" setup for a modern one page - no nonsense
contributor page.....oh well, I guess I'll have to continue wearing my
mood ring and platform shoes while I'm submitting.  :-[
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Justanotherphotographer on January 29, 2018, 13:28
Boards are back but definately not been updated for several days. Sure hope they haven't lost our sales data...
Title: Re: 123 Contributer stats board closed for maintenance
Post by: vectortoon on January 29, 2018, 14:25
Sale has disappeared..... :o
Title: Re: 123 Contributer stats board closed for maintenance
Post by: HalfFull on January 29, 2018, 14:48
Same here, missing sales data and more than a little concerned about their ability to correct this.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: bdspn on January 29, 2018, 15:14
It's back with not a single sale for last three days.
ditto
But it's not unheard of for me to go three or four days there without a sale.

I've just checked the data, January is relatively low earning month. But, I have only one day having zero sale, that was 6 of this month before the long three days drought came.  8)
Title: Re: 123 Contributer stats board closed for maintenance
Post by: niktol on January 29, 2018, 15:40
The way 123 posts my sales, I am not expecting any updates sooner than tomorrow.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: HalfFull on January 29, 2018, 16:05
I contacted them. They've referred the issues to contributor support for further investigation. I'd suggest others do the same so they know it's not a one off.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Asthebelltolls on January 29, 2018, 17:27
I contacted them. They've referred the issues to contributor support for further investigation. I'd suggest others do the same so they know it's not a one off.

As I have as well. Encouraging everyone who has been affected to do the same.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Dumc on January 29, 2018, 22:14
I have updated sales in my account now....
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Photobomb on January 29, 2018, 22:25
Same here - sales for all three days.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: pancaketom on January 29, 2018, 23:58
I have one sub on the 28th or the 27th, who can tell with how they report it. About par for the course this month - absolutely pathetic number of sales.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Justanotherphotographer on January 30, 2018, 05:47
All days before today filled in for me too now.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: BaldricksTrousers on January 31, 2018, 23:25
Very strange ... sales that were shoehorned into the last day of the downtime now seem to be redistributed across those days. At least, that's the best interpretation I can put on how my stats for January have been rejigged.
Title: Re: 123 Contributer stats board closed for maintenance
Post by: Anyka on February 07, 2018, 04:54
I wrote twice to customer support about the 2 days with zero sales.  I never had a zero-day the last 8 years.  Their final reply was that my stats are correct and that 2 days in a row with zero sales are just a coincidence.  So I suppose it was not just the contributor side that was under maintenance.