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Agency Based Discussion => 123RF => Topic started by: Pixart on November 03, 2009, 14:55

Title: 123-October Paypal Mixup
Post by: Pixart on November 03, 2009, 14:55

If you were affected in October by 123 sending money to your corresondence address rather than your Paypal address....

I have not received my funds yet, have you?  I wonder if they plan to send them in the middle of November.

Title: Re: 123-October Paypal Mixup
Post by: Allen on November 03, 2009, 15:40

I haven't gotten paid yet either.  Hopefully we will get the proper amount in our paypal account this month.

Title: Re: 123-October Paypal Mixup
Post by: lisafx on November 03, 2009, 16:33

I was paid in October (couple days late) in spite of the mixup.  But the annoying thing is they did pay the wrong address first and I keep getting "conflict resolution" notices from paypal.  Unfortunately the account they paid first was dormant for years so I can't remember how to go into it and tell them to give the money back to 123.

Title: Re: 123-October Paypal Mixup
Post by: cthoman on November 04, 2009, 01:27

You can add an additional email address to your paypal account. Zazzle did this to me once and that is how I resolved it.

Edit: It's under Profile > Add or Edit Email. Hope that helps.

Title: Re: 123-October Paypal Mixup
Post by: lisafx on November 04, 2009, 12:54

Quote from: cthoman on November 04, 2009, 01:27

You can add an additional email address to your paypal account. Zazzle did this to me once and that is how I resolved it.

Edit: It's under Profile > Add or Edit Email. Hope that helps.

That is a helpful suggestion.  Thanks :D

Title: Re: 123-October Paypal Mixup
Post by: Pixart on November 18, 2009, 12:45

I have not received the missing payment (to be fair to 123 - I waited for monthly payouts and only sent a message to them yesterday but have not heard a reply.)

Today is the 18th - have those with a regular payout been paid this month yet?

Has anyone who had a mixed-up payment received it yet?

Title: Re: 123-October Paypal Mixup
Post by: lisafx on November 18, 2009, 13:05

I was paid on Nov 13 via paypal, which is actually earlier than usual. 

Do you get paid through paypal or moneybookers?   Either way, you should definitely follow up on this.  You should have received it by now.

Title: Re: 123-October Paypal Mixup
Post by: fotografer on November 18, 2009, 14:10

I was paid on the 12th this month which is earlier than usual.

Title: Re: 123-October Paypal Mixup
Post by: Xalanx on November 18, 2009, 16:03

Quote from: fotografer on November 18, 2009, 14:10

I was paid on the 12th this month which is earlier than usual.

Me too.

Title: Re: 123-October Paypal Mixup
Post by: Pixart on November 25, 2009, 22:59

Update:  123 paid the correct account.  I also discovered that in 05 when I changed from a personal to a business account that my personal account was not deactivated.  THAT is where they sent my payment.  I had totally forgotten about it.

I must say it was great that they paid the proper account before the dispute was even settled on the wrong account.

Thanks 123.  This is why I had to follow up - the payment didn't "bounce back" to them to raise a flag on their side.  I had an account tied to my correspondence address that they mistakenly paid.