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Agency Based Discussion => 123RF => Topic started by: videostocker on October 15, 2015, 12:21

Title: 123rf more than one month to review footage
Post by: videostocker on October 15, 2015, 12:21
Hi

I'm wondering whats happening with 123rf. I have footage waiting for review since the middle of september 2015 and counting.

Are you having any issues with the review time? are they that slow reviewing usually or is just momentary?

Thanks
Title: Re: 123rf more than one month to review footage
Post by: sigalavaca on October 15, 2015, 12:39
same here. I have a batch waiting for review since 2015-09-09
Title: Re: 123rf more than one month to review footage
Post by: ACS on October 15, 2015, 12:42
I am in the same situation. Plus; my new uploads have been sitting in the ftp folder for the last 5 days  :(
Title: Re: 123rf more than one month to review footage
Post by: Zero Talent on October 15, 2015, 12:45
same here. I have a batch waiting for review since 2015-09-09

I win!  :P

I have a clip pending review since July 30th :)

I sent them an email 2 weeks ago, but nothing happened.

About one year ago, they even offered to help me with my footage upload. But meanwhile, it looks like they lost interest in it:


Hi xxxxxx

How are you? Hope this email finds you well.

As our warm appreciation towards your valuable contribution to us here at 123RF, we would like to offer our assistance to you in expanding your portfolio to its fullest potential.

What we would like to know from you:-

1) Are you actively creating or producing new content at the moment?
2) Would you like us to assist you on uploading your available footages and get it reflected into your portfolio?

We look forward to speaking with you further and discuss ideas on expanding your portfolio with 123RF!

Thank you.

Your Submissions & Review Team



Title: Re: 123rf more than one month to review footage
Post by: Dragonfly on October 15, 2015, 15:38
Yes, I have images pending for weeks...
Title: Re: 123rf more than one month to review footage
Post by: pkphotos on October 15, 2015, 17:38
I uploaded a large batch a few weeks ago. They would still be there now but I sent them an email politely requesting they QC them. A day later they were assessed. That's the second time an email has prompted action for me and I got the heads up about this from someone else on the forum. It works!
Title: Re: 123rf more than one month to review footage
Post by: kmlPhoto on October 16, 2015, 13:03
Same boat here. I remember a while back it was taking them 3-4 weeks to review JPGs. I try not to read anything into it. With no insight into their internals, who knows how many reviewers they have for video and if they were reassigned other tasks or if it is a sign of loss of interest. I do have to say of the three sites I upload video , they are the lowest in sales for me.
Title: Re: 123rf more than one month to review footage
Post by: videostocker on October 16, 2015, 14:42
Hi

Today 123Rf has reviewed all my files the old ones and the new ones that I uploaded 5 days ago. Amazing.

Title: Re: 123rf more than one month to review footage
Post by: anathaya on March 03, 2016, 02:59
I have submitted some videos more than a month ago, still not reviewed. Anyone else experiencing the same?
Title: Re: 123rf more than one month to review footage
Post by: motionguy on March 03, 2016, 03:01
Yes, same here.
Title: Re: 123rf more than one month to review footage
Post by: Steveball on March 03, 2016, 05:18
Same with images, never been this bad.
Title: Re: 123rf more than one month to review footage
Post by: KnowYourOnions on March 03, 2016, 05:25
It looks like all agencies got infected with SRV (slow-review-virus) and nothing we can do about it.  :(

Title: Re: 123rf more than one month to review footage
Post by: mantered on March 10, 2016, 06:23
123rf became a slow crawling snail regarding the review time :( My queue was over one month old and 200 images waiting :p
I sent them an email and they said the volume of images coming in is very high. Probably they don't have enough reviewers to cope with that load.
After that they approved the queue but now I'm in the same spot ... sending emails for each batch is ridiculous.
Title: Re: 123rf more than one month to review footage
Post by: Julied83 on April 04, 2016, 10:43
I have video pending from january ... now I have new video batch to upload but i don't know if it worth to upload it to 123rf because the review time is tooooo long. Elsewhere the review is very fast ! Except pond5 ... !  :-\ 
Title: Re: 123rf more than one month to review footage
Post by: baz777 on April 05, 2016, 00:40
I had 66 images awaiting approval, vectors and photographs, going back over a month.  I emailed them yesterday morning and all but 8 editorial were reviewed by mid day.

They did reply to my email stating that my images were in a queue and would be reviewed soon.  I have email them before regarding this and each time the images were reviewed within a day.