Author Topic: Are images coming from FTP automatically now? (Read 7804 times)

melastmohican · « **on:** June 09, 2011, 10:56 »

I have noticed that that recently there are are no images to process but when I edit my images new ones appear there.

click_click · « **Reply #1 on:** June 09, 2011, 11:00 »

Can you elaborate?

I uploaded images yesterday via FTP and I had to manually click on the link "click here to process uploaded files" on the "History" page.
Only this way I can transfer my FTP images to edit them.

I still see the link now and I have more images on the FTP waiting but they don't appear automatically.

Angel · « **Reply #2 on:** June 09, 2011, 21:27 »

Hi Melastmohican and Click_click,

Thanks for the headsup. We apologize for the inconvenience caused with regards to the FTP.

For Melastohican, we've notified our IT personnel and they're rectifying the cause and fixing it accordingly.

However, for Click_click, kindly email your UID to submission@123rf.com so that we can proceed to investigate the issues further?

Have a pleasant day!

Cheers,
Angelina

Angel · « **Reply #3 on:** June 09, 2011, 21:52 »

Hi Melastmohican,

Our IT personnel has fixed the issue. You can try to re-upload your images using FTP.

Kindly email to submission@123rf.com if you're facing the same issue.

Cheers,
Anglee

click_click · « **Reply #4 on:** June 09, 2011, 21:58 »

Quote from: Anglee on June 09, 2011, 21:27

Hi Melastmohican and Click_click,

Thanks for the headsup. We apologize for the inconvenience caused with regards to the FTP.

For Melastohican, we've notified our IT personnel and they're rectifying the cause and fixing it accordingly.

However, for Click_click, kindly email your UID to submission@123rf.com so that we can proceed to investigate the issues further?

Have a pleasant day!

Cheers,
Angelina

I never had a problem. I just explained how it works for me.

All my FTP uploads are available when I click on the link on the "History" page.
I've always done it this way and I thought this is the way it's supposed to be.

Thanks for checking by!

melastmohican · « **Reply #5 on:** June 10, 2011, 09:18 »

It is not fixed. Images are still going to web server automatically.

Angel · « **Reply #6 on:** June 12, 2011, 22:06 »

Quote from: melastmohican on June 10, 2011, 09:18

It is not fixed. Images are still going to web server automatically.

Hi Melastmohican,

Is everything ok for the ftp?

Please email to submission@123rf.com if you're unable to upload images using FTP.

Have a nice day!

Many thanks,
Anglee

melastmohican · « **Reply #7 on:** June 13, 2011, 08:24 »

ftpresults.php?action=process does not show any results but images show up when I go to release_addphoto.php

Angel · « **Reply #8 on:** June 13, 2011, 22:07 »

Quote from: melastmohican on June 13, 2011, 08:24

ftpresults.php?action=process does not show any results but images show up when I go to release_addphoto.php

Hi Melastmohican,

Thanks for the headsup. We've tested several times on our site and everything is working fine.

Hence, kindly advise us as below:
a) Which browser are you using?
b) Version of the browser.

So that we can proceed to investigate your issues further.

At the same time, you may try to re-upload your images via FTP in different browsers.

Cheers,
Anglee

melastmohican · « **Reply #9 on:** June 14, 2011, 08:44 »

Still not working. Just tried this morning. Editorial was working first then it's broken like for normal images but I do not have any more editorials to submit.

I am using Firefox 4 on Mac OS X but I guess I tried at work with Firefox 4 on Windows XP and results were even worse. Here I at least can see animated image.

Also if this make any difference I am using AdBlock.

Angel · « **Reply #10 on:** June 14, 2011, 22:08 »

Quote from: melastmohican on June 14, 2011, 08:44

Still not working. Just tried this morning. Editorial was working first then it's broken like for normal images but I do not have any more editorials to submit.

I am using Firefox 4 on Mac OS X but I guess I tried at work with Firefox 4 on Windows XP and results were even worse. Here I at least can see animated image.

Also if this make any difference I am using AdBlock.

Hi Melastmohican,

We will notify you via email once our IT personnel have looked through the cause of the issue you're facing now

Therefore, you may try-out filezilla to upload your images at the moment.

Thanks for your patience and understanding.

Cheers,
Anglee