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Agency Based Discussion => 123RF => Topic started by: Dreamframer on April 18, 2010, 06:10

Title: Can't login to 123RF
Post by: Dreamframer on April 18, 2010, 06:10
I can't login to 123RF. It doesn't give me any error. It just returns me back to login page. Is it just me, or anyone else has the same problem?
Title: Re: Can't login to 123RF
Post by: leszek on April 18, 2010, 06:14
Same here. Just to be 110% sure - I retrieved the password via E-mail, entered it again - and, of course - wrong password ?!
Title: Re: Can't login to 123RF
Post by: Dreamframer on April 18, 2010, 06:15
Oki, thanks.
Title: Re: Can't login to 123RF
Post by: Klauts on April 18, 2010, 06:24
Same here. But it gives me: Oops! You've provided the wrong sign-in information. Do try signing in again.
Title: Re: Can't login to 123RF
Post by: rubyroo on April 18, 2010, 07:02
I just refreshed the earnings page, and it retained the same format, but suddenly has a year by year entry listing stretching back to 1969.   I was a bit young to be a contributor back then  :D

I'm guessing they're doing some site work today... either that or I accidentally climbed into a TARDIS without noticing...

ETA:  My earnings are showing up as zero at the moment also.  No doubt they'll be restored later.
Title: Re: Can't login to 123RF
Post by: PowerDroid on April 18, 2010, 07:42
Same problems here this morning.  I contacted tech support, but I can't imagine I'm the only one.  Will report back with the answer I receive.
Title: Re: Can't login to 123RF
Post by: studioportosabbia on April 18, 2010, 07:55
same here...earlier this morning there were no problems. Probabely the problem is solved by the end of the afternoon, 123 is always fast.
Title: Re: Can't login to 123RF
Post by: Szakaly on April 18, 2010, 08:36
here the same, can't log in at the moment, but don't worry about, its sunday  ;)
Title: Re: Can't login to 123RF
Post by: rubyroo on April 18, 2010, 09:05
Ah.. shut down computer to go out for a while, tried to log in just now and I can't either now.  Presumably I was still in an 'active' session when the issue started, and still had access. 
Title: Re: Can't login to 123RF
Post by: pling on April 18, 2010, 10:37
same here
Title: Re: Can't login to 123RF
Post by: thaimacky on April 18, 2010, 10:44
same
Title: Re: Can't login to 123RF
Post by: m@m on April 18, 2010, 11:15
Oops! You've provided the wrong sign-in information. Do try signing in again.

The same here this morning!
Title: Re: Can't login to 123RF
Post by: PowerDroid on April 18, 2010, 12:09
I know I chimed in earlier, but just to put things in perspective... it seems we're all stressing a bit too much over a site that will probably earn most of us under a dollar today.  Aren't there bigger things to worry about than whether we'll make our dollar at 123RF today?  Just sayin'.
Title: Re: Can't login to 123RF
Post by: fotografer on April 18, 2010, 13:09
LOL, I was stressing about it until I remembered that it was Sunday and 123RF and as you say why stress over a dollar or 2.

I know I chimed in earlier, but just to put things in perspective... it seems we're all stressing a bit too much over a site that will probably earn most of us under a dollar today.  Aren't there bigger things to worry about than whether we'll make our dollar at 123RF today?  Just sayin'.
Title: Re: Can't login to 123RF
Post by: disorderly on April 18, 2010, 13:13
I wouldn't exactly say I'm stressing, although I'm a little annoyed that I can't submit the photos I just uploaded via FTP.  So the FTP server accepts logins, even while the submitter area doesn't.  I don't know if the problem affects clients; are we actually losing sales, or just our ability to see our sales?  In any event, it would be nice to get an acknowledgment that they're aware of the problem and either working on it now or ready to fix things come Monday morning.
Title: Re: Can't login to 123RF
Post by: b79 on April 18, 2010, 15:17
same here
Title: rf123 signing in
Post by: daz314 on April 18, 2010, 17:31
 ive asked for help by customer services . I know my signing on information is correct  , but doesnt recognise my details .  wonder if anyone else has had this?

thank you
Title: Re: rf123 signing in
Post by: luissantos84 on April 18, 2010, 17:35
you aren't alone :P
Title: Re: rf123 signing in
Post by: Suljo on April 18, 2010, 19:20
Cant log in too
 >:(
Title: Re: Can't login to 123RF
Post by: Suljo on April 18, 2010, 19:21
Same here too
Title: Re: Can't login to 123RF
Post by: WarrenPrice on April 18, 2010, 20:00
Just logged in to check pending files.  Really slow reviews.  Files pending since the 9th.  ???
Title: Re: Can't login to 123RF
Post by: Habman on April 18, 2010, 20:11
Just logged in to check pending files.  Really slow reviews.  Files pending since the 9th.  ???

Yup, log-in works now . . .

Files pending from the 12th . . . .
Title: Re: rf123 signing in
Post by: Habman on April 18, 2010, 20:13
Just logged in . . . things seem to be back to normal . . . 'cept for files pending from the 12th.

Is that normal?
Title: Re: rf123 signing in
Post by: leszek on April 19, 2010, 00:40
Define "normal". But, if abnormal is normal - then this is normal.
Title: Re: rf123 signing in
Post by: WarrenPrice on April 19, 2010, 12:04
Just logged in . . . things seem to be back to normal . . . 'cept for files pending from the 12th.

Is that normal?

Not sure what is normal.  Reviews seem to have been much faster in recent past.  If history repeats, such a buildup in the review queues is followed by massive rejections.
Title: Re: rf123 signing in
Post by: Newsfocus1 on April 19, 2010, 13:21
Just logged in . . . things seem to be back to normal . . . 'cept for files pending from the 12th.

Is that normal?

Not sure what is normal.  Reviews seem to have been much faster in recent past.  If history repeats, such a buildup in the review queues is followed by massive rejections.

Yes, I'm back in too! Warren, can I ask  -the 12th of what? I have Editorial images pending from March 13. Later uploads have been reviewed randomly (e.g. some from each batch) so I now have 185 pending stretching back over a month! I would have expected them to come up for review in a chronological order but obviously not. Regards, David.
Title: Re: Can't login to 123RF
Post by: WarrenPrice on April 19, 2010, 14:41
I think the 12th was someone else, David.  Actually, my oldest pending is from 9 April.  I haven't submitted any editorial but understand there is a hold on adding editorial stuff to the database.  Not sure; just seem to have heard that somewhere.  ???
Title: Re: Can't login to 123RF
Post by: Newsfocus1 on April 20, 2010, 12:23
I think the 12th was someone else, David.  Actually, my oldest pending is from 9 April.  I haven't submitted any editorial but understand there is a hold on adding editorial stuff to the database.  Not sure; just seem to have heard that somewhere.  ???


Yes, sorry Warren I got a bit muddled with who was saying what (age related I expect!). That sounds worrying about a hold on editorial reviews. They told me they were looking at May for the launch of their editorial offer. I got about 250 approved very rapidly but now have 185 pending going back to mid March. Nothing reviewed at all in the last couple of weeks. I just hope that they are not backing out of this -I've put in a lot of time getting mine uploaded. Has anyone else heard about a hold on editorial? Perhaps Alex could comment here (though he is probaly too busy giving away Ipads ;D). Regards, David.

www.shootingstock.blogspot.com (http://www.shootingstock.blogspot.com)
Title: Re: Can't login to 123RF
Post by: Angel on April 21, 2010, 04:14
Hi Newsfocus1, your images have been accepted, kindly log in and check to confirm. If you have any inquiries, feel free to contact us on Twitter at http://twitter.com/123rf (http://twitter.com/123rf) , Facebook at http://www.facebook.com/123rffans (http://www.facebook.com/123rffans) ,or email to [email protected].
Title: Re: Can't login to 123RF
Post by: Newsfocus1 on April 21, 2010, 13:46
Hi Newsfocus1, your images have been accepted, kindly log in and check to confirm. If you have any inquiries, feel free to contact us on Twitter at [url]http://twitter.com/123rf[/url] ([url]http://twitter.com/123rf[/url]) , Facebook at [url]http://www.facebook.com/123rffans[/url] ([url]http://www.facebook.com/123rffans[/url]) ,or email to [email protected].


Yes, thanks a lot Anglee. All reviewed today and virtually all accepted. Now have approaching 500 Editorial images ready for your buyers. Just waiting for them to go live now! Regards, David.

www.shootingstock.blogspot.com (http://www.shootingstock.blogspot.com)
Title: Re: Can't login to 123RF
Post by: Xalanx on April 21, 2010, 15:16
well  you're the lucky one. I contacted support via the website form, even sent an email today. No response, no action, almost 200 files in pending, oldest since 04/10.
Title: Re: Can't login to 123RF
Post by: Angel on April 21, 2010, 22:11
well  you're the lucky one. I contacted support via the website form, even sent an email today. No response, no action, almost 200 files in pending, oldest since 04/10.


Your images have been reviewed, kindly log in and check to confirm. If you have any inquiries, feel free to contact us on Twitter at http://twitter.com/123rf (http://twitter.com/123rf) , Facebook at http://www.facebook.com/123rffans (http://www.facebook.com/123rffans) ,or email to [email protected].
Title: Re: Can't login to 123RF
Post by: Xalanx on April 22, 2010, 06:19
Yup, indeed they're accepted. Thanks.  ;)
Title: Re: Can't login to 123RF
Post by: cascoly on April 23, 2010, 13:26
as predicted, 123 has once more solved their review q problem by blanket rejections -- i had 3 batches waiting, some for over 2 wks. suddenly, within 12 hrs the entire collection was rejected, ALL w the same lame 'poor lighting ' reason  -- i'm just amazed that none of the other agencies ever spotted these problems!

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