MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: CommuniCat on January 08, 2015, 02:28

Title: Cannot convert balance to credits?
Post by: CommuniCat on January 08, 2015, 02:28

Does anyone know if 123RF is no longer allowing the conversion of sales balance to credits?

The site instructions at http://www.123rf.com/guidebook/c03s10.htm (http://www.123rf.com/guidebook/c03s10.htm) reads "The 'Convert Balance to Credits' link enables you to purchase online credits with your earnings based on the available package prices."

However, I'm not getting a "Convert Balance to Credits" link at the bottom of my profile. Just a line about "You have submitted your ID for payment verification. "

Have they hidden the conversion process or removed it altogether?

Title: Re: Cannot convert balance to credits?
Post by: Angel on January 16, 2015, 05:46

Hi All,

As of now all credit conversion can only be made by request to [email protected] with the given selection of 4 options found here: http://www.123rf.com/guidebook/handbookimgs/c03s10-006.png (http://www.123rf.com/guidebook/handbookimgs/c03s10-006.png)

Hope this helps!

Lovely day.

Thanks,
Angel

Title: Re: Cannot convert balance to credits?
Post by: dino on January 16, 2015, 08:43

Now I will have to wait to get the response from support, probably I won't be able to find the "credit conversion packs" .. Not nice.