MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: dbvirago on April 29, 2015, 08:22

Title: Completely Broken
Post by: dbvirago on April 29, 2015, 08:22
Now when I try to upload, I get a screen that says, "123RF.com will only review and approve submissions by Contributors who have uploaded their ID for verification.
You have submitted your ID for payment verification. To resubmit, click here:"

Title: Re: Completely Broken
Post by: noodle on April 29, 2015, 08:53
My last 2 batches uploaded never showed up in pending or anywhere else, i had to email them and then they were processed

So something is messed up
Title: Re: Completely Broken
Post by: enstoker on April 29, 2015, 09:06
Now when I try to upload, I get a screen that says, "123RF.com will only review and approve submissions by Contributors who have uploaded their ID for verification.
You have submitted your ID for payment verification. To resubmit, click here:"

You upload with Filezilla?
Title: Re: Completely Broken
Post by: melastmohican on April 29, 2015, 09:13
You can click around on tabs (numbers) but still messed up.
Title: Re: Completely Broken
Post by: fotografer on April 29, 2015, 09:31
I've got  images uploaded by ftp yesterday approved and online already.   Trying to get to your stats takes a long wait though.  The site seems very buggy the last few months.
Title: Re: Completely Broken
Post by: dbvirago on April 29, 2015, 13:03
Now when I try to upload, I get a screen that says, "123RF.com will only review and approve submissions by Contributors who have uploaded their ID for verification.
You have submitted your ID for payment verification. To resubmit, click here:"

You upload with Filezilla?

No, but it's not the uploading. It's after you upload and click on the upload link to finish processing. There were a few clicks on two pages and you're done. Now either it seems they have modified it so it takes much longer. Other than accepting terms and saying no to free, you're not doing anything other than wasting time.
Title: Re: Completely Broken
Post by: enstoker on April 29, 2015, 14:06
Uff, total mess with entire site, not just uploading.
I tried to check my earnings- nothing...
Site must be in repair, upgrade or something else.
If tomorrow will not be fixed, I will contact support stuff.
Will report here, when I receive reply.
Title: Re: Completely Broken
Post by: fotografer on April 29, 2015, 14:13
Uff, total mess with entire site, not just uploading.
I tried to check my earnings- nothing...
Site must be in repair, upgrade or something else.
If tomorrow will not be fixed, I will contact support stuff.
Will report here, when I receive reply.
You have to be patient to check earnings.  The page does eventually load.  Saying that, most of the sales say zero amount
Title: Re: Completely Broken
Post by: dpimborough on April 29, 2015, 14:54
Now when I try to upload, I get a screen that says, "123RF.com will only review and approve submissions by Contributors who have uploaded their ID for verification.
You have submitted your ID for payment verification. To resubmit, click here:"

Yup I got that too what a pile of horse feathers :( I'll stop uploading they are rubbish  :-\
Title: Re: Completely Broken
Post by: dpimborough on April 29, 2015, 14:55
Uff, total mess with entire site, not just uploading.
I tried to check my earnings- nothing...
Site must be in repair, upgrade or something else.
If tomorrow will not be fixed, I will contact support stuff.
Will report here, when I receive reply.
You have to be patient to check earnings.  The page does eventually load.  Saying that, most of the sales say zero amount

5 minutes and counting and the earnings page hasn't loaded.

Not that there was anything worth seeing there anyway  :'(
Title: Re: Completely Broken
Post by: dbvirago on April 29, 2015, 18:19
20 minutes for a web page to load in 2015? That's way beyond patience
Title: Re: Completely Broken
Post by: enstoker on April 29, 2015, 21:57
Re.: Earnings
Showing Earnings is ok now.
New captcha!
So, I was right, thay upgraded site, w/o telling us that some problems can occur.
I do not know what is with uploading problem...

Title: Re: Completely Broken
Post by: Sebastian Radu on April 30, 2015, 00:08
They change the up load page. But something tell me that will not increase my poor sales  :-\
Title: Re: Completely Broken
Post by: fotografer on April 30, 2015, 00:21
Re.: Earnings
Showing Earnings is ok now.
New captcha!
So, I was right, thay upgraded site, w/o telling us that some problems can occur.
I do not know what is with uploading problem...
My captcha is exactly the same as always.   The earnings usually open fine first thing in the morning europe time but then get worse as the day goes on.
On a better note I had my BDE there yesterday thanks mostly to a 40$ EL and a couple of  XL Tiffs.  I thought I was seeing things but it made up for Easter :D
Title: Re: Completely Broken
Post by: Dragonfly on April 30, 2015, 01:42
I have been trying to upload images (jpg) all night but their new system, which is HORRIBLE, does not work. Each time it has processed my images, there is nothing there and it says "no files in the processing queue". The previous system worked perfectly well. Why on earth change it!?
Title: Re: Completely Broken
Post by: Fairplay on April 30, 2015, 04:46
I feel now is the time to say: I HATE THE CAPTCHA!!!
How other sites manage to work fine without captcha?!?
Why 123rf penalize the contributors who want to see their earnings? I thought we are partners not some invaders!
Title: Re: Completely Broken
Post by: Steveball on April 30, 2015, 10:25
Is the only way to upload via FTP now? I can't see any other link for uploading! Not sure it's worth it anymore as the last 6 months sales have pretty much halved every month. Not much further to go and it will be 0!
Title: Re: Completely Broken
Post by: Asthebelltolls on April 30, 2015, 19:40
123RF has changed its loading system in an attempt to make things easier for contributors. I commend them for that. The loading system was a bit awkward at first but that's only because its new. Things move along very smoothly now. I appreciate the fact that I can load multiple images instead of their lame "one at a time" system they had previously. If there's an agency that deserves a rant, in my opinion, it should be directed toward IStock and their antiquated, turn of the century procedure. About as backward and amateurish as it gets.....
Title: Re: Completely Broken
Post by: Justanotherphotographer on May 01, 2015, 03:39
uploads not working for me
Title: Re: Completely Broken
Post by: enstoker on May 01, 2015, 06:25
Uploading, earnings check,... everything fine.
And also BME.
Lucky me, because SS is not so good since March.
Title: Re: Completely Broken
Post by: DC on May 04, 2015, 11:22
I always add the country in the GeoRank for the last step of uploading and in the past you could save changes to all the files with one click but now you need to save each file individually.  This new system is much slower and therefore a step backward in my opinion.

I include the country in my metadata so ideally the site could just read it from that like Fotolia does.
Title: Re: Completely Broken
Post by: dpimborough on May 05, 2015, 04:13
I see they have an new upload interface it's all questions and answers then click and drag
Title: Re: Completely Broken
Post by: ravens on May 05, 2015, 11:17
The site is completely messed up.
You can get past that annoying ID statement by clicking and even upload images,
but the uploads won't show up.
I uploaded a few images about 8 hours ago and thought they were queued, but now they have disappeared.
FTP doesn't work either.
Complete and utter waste of time.

When do we actually have time and energy to _photograph_ when our days are spent messing with **** like this??

Now when I try to upload, I get a screen that says, "123RF.com will only review and approve submissions by Contributors who have uploaded their ID for verification.
You have submitted your ID for payment verification. To resubmit, click here:"
Title: Re: Completely Broken
Post by: Dragonfly on May 05, 2015, 19:15
This new upload system is awful. I use web form uploader and it was fine before, and fairly quick. This new system fails for me 50% of the time. Also, there are many stages. When uploads are complete, the page to add keywords looks DREADFUL. Image info is hidden and you have to save each image individually. Talk about taking three steps backward.  >:(
Title: Re: Completely Broken
Post by: Ruud on May 06, 2015, 04:53
My experiences with the new upload system of 123RF are very, very bad.
I use web upload via Google Chrome and more than 90% of my files do not reach step 3! If I uploaded more than one file at a time,  even 100% of them did not reach step 3!
I've emailed twice to 123RF but, except an acknowledgment of receipt, I received no response.
I stop, at least provisionally, uploading to 123RF because this is too frustrating...
Title: Re: Completely Broken
Post by: Semmick Photo on May 06, 2015, 04:56
Just uploaded 63 images through FTP, no issues. But I have been informed their IT is working hard to fix all bugs.
Title: Re: Completely Broken
Post by: dpimborough on May 06, 2015, 11:08
The site is completely messed up.
You can get past that annoying ID statement by clicking and even upload images,
but the uploads won't show up.
I uploaded a few images about 8 hours ago and thought they were queued, but now they have disappeared.
FTP doesn't work either.
Complete and utter waste of time.

When do we actually have time and energy to _photograph_ when our days are spent messing with **** like this??

Now when I try to upload, I get a screen that says, "123RF.com will only review and approve submissions by Contributors who have uploaded their ID for verification.
You have submitted your ID for payment verification. To resubmit, click here:"

When you upload you ignore the ID statement it should say "you have submitted your ID for payment verification."


Instead select from the bottom row one of the grey buttons that say "Image Vectors Footage Audio" (where I put the big  black arrow) :D then you go through the process of loading

(https://dl.dropboxusercontent.com/u/18559850/123%20RF%20loader.jpg)


Title: Re: Completely Broken
Post by: Semmick Photo on May 06, 2015, 12:34
Just click button 2
Title: Re: Completely Broken
Post by: baz777 on May 06, 2015, 22:19
My last 2 batches uploaded never showed up in pending or anywhere else, i had to email them and then they were processed

So something is messed up

It worked at first but now having the same problem!
Title: Re: Completely Broken
Post by: oscarcwilliams on May 06, 2015, 22:46
You would think with all the money they have in the "kitty" from us photographers that these items would be fixed so we can can concentrate on making sales.
Title: Re: Completely Broken
Post by: Dragonfly on May 07, 2015, 04:27
It still does not work! I've just spent an hour trying to upload just TWO photos. The first two times, they disappeared. Now I have three copies of the same images showing up and a processing bar where nothing is happening for 15 minutes. It's a joke.  >:(
Title: Re: Completely Broken
Post by: Semmick Photo on May 07, 2015, 04:30
I don't know of any roll out that went without bugs. Just wait until it's fixed. Is it a matter of life and death to get two images submitted? I would focus on other agencies and just wait till they sorted the bugs. Don't get worked up over this. Be happy.
Title: Re: Completely Broken
Post by: ravens on May 07, 2015, 10:14
The upload system is working better today, still a bit slow, but working. :)
Title: Re: Completely Broken
Post by: enstoker on May 07, 2015, 11:40
I have uploaded few photos, just to check if is really so messy.
System works slower as before.
Before were required 3 clicks for one upload, now 6 at least.

Conclusion:
123 has no more the fastest and the simplest upload system 
:(
Title: Re: Completely Broken
Post by: Dumc on May 08, 2015, 05:11
Upload system works fine for me since the change.
Title: Re: Completely Broken
Post by: Dragonfly on May 17, 2015, 15:46
Now in addition to the upload problems and the site being down a lot of the time, 60% of my portfolio (1500 images) has disappeared.  >:(
Title: Re: Completely Broken
Post by: Dragonfly on May 22, 2015, 00:08
Now in addition to the upload problems and the site being down a lot of the time, 60% of my portfolio (1500 images) has disappeared.  >:(

My portfolio is fixed! Thank you to Support and IT for resolving this issue quickly for me!  :)
Title: Re: Completely Broken
Post by: dpimborough on May 22, 2015, 00:42
Now in addition to the upload problems and the site being down a lot of the time, 60% of my portfolio (1500 images) has disappeared.  >:(

My portfolio is fixed! Thank you to Support and IT for resolving this issue quickly for me!  :)

Sorry but it should never have been "broken" in the first place if their IT had been doing their jobs properly  :(
Title: Re: Completely Broken
Post by: CJM Grafx on May 23, 2015, 15:54
Just uploaded 10 new files via FTP, went onto the site to submit them and they are not there. What is worse, under every portion "ALL - ACCEPTED - REJECTED - INCOMPLETE" nothing shows up at all.

Yet on my "upload history page" it shows 198 uploaded (not counting the 10 from today), 155 accepted, 40 pending and 3 rejected"  :o
 
Title: Re: Completely Broken
Post by: sweetgirll on May 23, 2015, 16:08
Well, thats the same with me. I uploaded some files, in two trips and some went..some are showing in the incomplete... Same thing when I click on the history page.

But after up FTP you actually have to go to another page, which I never know which is...and you need to click to upload and choose FTP and so on...on this link:
 http://submit.123rf.com/ftpresults.php?action=process (http://submit.123rf.com/ftpresults.php?action=process)

I got some vectors up but I sill have 18 images showing on the FTP. so I don't know if that is in some sort of queue.

Title: Re: Completely Broken
Post by: CJM Grafx on May 23, 2015, 17:14
Well, the 10 I uploaded today are now showing up, but the other 40 I had in queue still needing data are not.

Also nothing shows up under the "accepted or rejected" tabs at all, even though there are photos in my portfolio. /facepalm.

This is what my page looks like:
(https://photos-4.dropbox.com/t/2/AACJvzzqBMmpl0WE0lSDe_Z_BjvN7vQRaKKisNYqTG5l2A/12/5374805/jpeg/32x32/1/1432425600/0/2/123screen.jpg/CNWGyAIgASACIAMgBCAFIAYoAQ/Mg0dTzfgcfHfdw4YgoLWO_51p-5WmIJc3HRrsB8Mnq4?size=1280x960&size_mode=2)
Title: Re: Completely Broken
Post by: sweetgirll on May 23, 2015, 19:21
My accepted and rejected dont show anything.

Im looking in this page....

http://www.123rf.com/submit/listmyuploaded.php (http://www.123rf.com/submit/listmyuploaded.php)

 Mine are showing pending...maybe they are pending review...
Title: Re: Completely Broken
Post by: Dragonfly on May 25, 2015, 03:57
Now in addition to the upload problems and the site being down a lot of the time, 60% of my portfolio (1500 images) has disappeared.  >:(

My portfolio is fixed! Thank you to Support and IT for resolving this issue quickly for me!  :)

Sorry but it should never have been "broken" in the first place if their IT had been doing their jobs properly  :(

Yes, I do agree...
Title: Re: Completely Broken
Post by: Mantis on May 25, 2015, 08:06
Their CSV for video does not work and they provide two sets of conflicting formats, but neither works.
Title: Re: Completely Broken
Post by: Ruud on May 25, 2015, 08:22
Uploading to 123RF is still a lottery, often the process fails and sometimes you have luck .... It is totally unpredictable what happens when you upload a file. The misery already lasts more than three weeks and that is far too long for a professional company.
Title: Re: Completely Broken
Post by: heywoody on May 26, 2015, 15:53
Anyone else seeing this?
Title: Re: Completely Broken
Post by: PZF on May 29, 2015, 02:16
Accidentally sent some photos up yesterday (having decided to stop until the system is fixed) but can report that my ftp thinks files have gone through but after 12 hours they are not in the files-to-be-processed-from-ftp area at 123 .
So it's still not working properly.
Title: Re: Completely Broken
Post by: Semmick Photo on May 29, 2015, 03:22
I have no issues, uploaded 21 images yesterday, editorial and commercial. I am using FTP and Chrome
Title: Re: Completely Broken
Post by: Semmick Photo on May 29, 2015, 03:23
Anyone else seeing this?
Yes, sometimes, it just needs time to update with sales numbers.
Title: Re: Completely Broken
Post by: sweetgirll on May 29, 2015, 18:00
I don't understand their process..

There are 66 images that have been approved a few days ago in my history...but they don't show in my portfolio...

No luck.
Title: Re: Completely Broken
Post by: panicAttack on May 31, 2015, 13:18
i have uploaded about 30 images today, they are not in upload queue, incomplete, rejected, accepted or all images tab.

Last week my photos got stuck in upload queue, but today I can't find them anywhere.
Title: Re: Completely Broken
Post by: dbvirago on June 03, 2015, 19:00
Now the site is showing a refund for an image that I haven't sold.
Title: Re: Completely Broken
Post by: Dumc on June 03, 2015, 19:09
For me upload works perfectly fine.

When you upload photos and processing is finished, there is a message "no photos in upload queue". Just click NEXT then.
Title: Re: Completely Broken
Post by: panicAttack on June 04, 2015, 14:18
For me upload works perfectly fine.

When you upload photos and processing is finished, there is a message "no photos in upload queue". Just click NEXT then.

nope, doesn't work. I contacted them and they are aware of this issue, tried to upload again today and still nothing. it's for about 5 days now
Title: Re: Completely Broken
Post by: dbvirago on June 04, 2015, 14:41
I'm not uploading anything there until someone tells my why someone else's picture is showing as a refund from my sales. In 9 years, I've never deleted my images from a site, but this may be the one. I've used the contact form and an email and so far no response.
Title: Re: Completely Broken
Post by: dbvirago on June 04, 2015, 18:13
123RF support finally got back to me with an incorrect answer to a question I didn't ask. I still have two images that belong to Konstantin Faraktinov in my sales.
Title: Re: Completely Broken
Post by: Dumc on June 05, 2015, 00:31
So basically you're making money with someone elses's photos? What's there to complain about?