MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: douglas on November 01, 2016, 13:01

Title: Disappearing sales totals
Post by: douglas on November 01, 2016, 13:01

Did anyone else have the same experience on 123RF today?

Yesterday my sales for October showed both as a figure and on the graph and counted towards the unpaid balance.  Today, the new month, the value for October and the graph show zero sales for October and November and the sales total is minus the October balance as shown yesterday. The ‘recently sold’ slideshow has the pictures shown until yesterday as sold in October and the searchwords reflect these images also.

Title: Re: Disappearing sales totals
Post by: Pauws99 on November 01, 2016, 13:09

This happened last month too....though I think they put it right a bit quicker last time I think

Title: Re: Disappearing sales totals
Post by: Dumc on November 01, 2016, 13:59

It happened to me too, yesterday or today, but is already fixed...

Title: Re: Disappearing sales totals
Post by: Pauws99 on November 02, 2016, 02:18

Still not fixed for me...is it just me?

Title: Re: Disappearing sales totals
Post by: Zalee on November 02, 2016, 05:08

Still not fixed for me either.

Title: Re: Disappearing sales totals
Post by: Steveball on November 02, 2016, 06:05

Not fixed.

Title: Re: Disappearing sales totals
Post by: Jo Ann Snover on November 02, 2016, 09:13

I'm seeing my sales for yesterday (Nov 1) this morning (Nov 2) and my October sales (sad as they were!) are still showing. I think I'm seeing everything I should but I didn't look yesterday so I don't know if I saw the bug this month (I did last month)

Title: Re: Disappearing sales totals
Post by: CJH Photography on November 02, 2016, 09:50

I noticed that this morning and shot an email off to support before I saw this thread.   Not that it amounts to much of any money  :-\

Title: Re: Disappearing sales totals
Post by: Monty-m-gue on November 02, 2016, 09:56

I was alerted to this anomaly (and also last months) due to sudden and unexpected jump in royalties showing on Microstockr app.

Title: Re: Disappearing sales totals
Post by: AnTiImAgeX on November 02, 2016, 12:40

Same here.

Title: Re: Disappearing sales totals
Post by: Canonbabe on November 02, 2016, 17:33

Same here! I'm gonna check all the sales because I have the feeling that some figures are odd. In my year by year statements different amounts are shown than in the montly statements. Time for some auditing :)

Title: Re: Disappearing sales totals
Post by: Pauws99 on November 03, 2016, 07:34

corrected this morning