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Author Topic: Disappearing sales totals  (Read 3135 times)

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« on: November 01, 2016, 13:01 »
0
Did anyone else have the same experience on 123RF today?

Yesterday my sales for October showed both as a figure and on the graph and counted towards the unpaid balance.  Today, the new month, the value for October and the graph show zero sales for October and November and the sales total is minus the October balance as shown yesterday. The recently sold slideshow has the pictures shown until yesterday as sold in October and the searchwords reflect these images also.


« Reply #1 on: November 01, 2016, 13:09 »
+1
This happened last month too....though I think they put it right a bit quicker last time I think

« Reply #2 on: November 01, 2016, 13:59 »
0
It happened to me too, yesterday or today, but is already fixed...

« Reply #3 on: November 02, 2016, 02:18 »
+1
Still not fixed for me...is it just me?

« Reply #4 on: November 02, 2016, 05:08 »
+1
Still not fixed for me either.

« Reply #5 on: November 02, 2016, 06:05 »
0
Not fixed.

« Reply #6 on: November 02, 2016, 09:13 »
0
I'm seeing my sales for yesterday (Nov 1) this morning (Nov 2) and my October sales (sad as they were!) are still showing. I think I'm seeing everything I should but I didn't look yesterday so I don't know if I saw the bug this month (I did last month)

« Reply #7 on: November 02, 2016, 09:50 »
0
I noticed that this morning and shot an email off to support before I saw this thread.   Not that it amounts to much of any money  :-\

« Reply #8 on: November 02, 2016, 09:56 »
0
I was alerted to this anomaly (and also last months) due to sudden and unexpected jump in royalties showing on Microstockr app.

« Reply #9 on: November 02, 2016, 12:40 »
0
Same here.

« Reply #10 on: November 02, 2016, 17:33 »
0
Same here! I'm gonna check all the sales because I have the feeling that some figures are odd. In my year by year statements different amounts are shown than in the montly statements. Time for some auditing :)

« Reply #11 on: November 03, 2016, 07:34 »
0
corrected this morning


 

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