Author Topic: New images not posting to portfolio (Read 7334 times)

Dragonfly · « **on:** November 20, 2014, 18:08 »

Hello,

My portfolio has not been updating with my newly accepted images for a week now. I have already contacted 123RF three times and it still has not been resolved, though I was told it would be escalated to their IT department. Oddly though, the number on the top right of my portfolio indicating the number of images I have accepted updates but the new images do not show up.

Is any one else experiencing this?

Ranker · « **Reply #1 on:** November 21, 2014, 03:04 »

Just checked, same here. I was wondering why new files hadnt picked up any sales yet.

123 please fix

Dragonfly · « **Reply #2 on:** November 22, 2014, 14:31 »

Very frustrating! I have written to them again...no reply yet and it isn't fixed.

If 123RF is reading this, please could we have an estimate on a fix?

Thank you!

max headroom · « **Reply #3 on:** November 27, 2014, 07:50 »

Same issue.
I have decided to upload some of my images to 123RF and test if it sells or not. But nothing happens after submission and still waiting.
I guess my test is over from now. On weekend I will delete images.

grace · « **Reply #4 on:** November 27, 2014, 07:53 »

Hi, I realized my latest images is on "new" in my portfolio, but it on the last pages.I already email them to fix the problem.

roede-orm · « **Reply #5 on:** November 27, 2014, 11:18 »

Quote from: grace on November 27, 2014, 07:53

Hi, I realized my latest images is on "new" in my portfolio, but it on the last pages.I already email them to fix the problem.

It's not a problem, but a feature:-) It is the way, 123Rf show the pics in your portfolio-view. You kan easily change the view with the buttons in the upper right part of the window. You have to get used to it that each agency has a different way of showing the pictures. No reason to fall in panic. Each agency is different! Be patient and learn!!!
123 Rf is the agency where you can upload most easily!

Dragonfly · « **Reply #6 on:** December 04, 2014, 16:15 »

This issue has been fixed now and my new images are now posting on the first page of the "Sort by New" tab. There was an error where the newer ones were appearing on the last page.

123rf were very helpful and kept me updated of progress for the whole time.

1cisav · « **Reply #7 on:** July 24, 2017, 11:08 »

Hello

,

Ii have similar problem in iStock portfolio.
I am new in Getty Images and I uplouded about 26 images it is accepted/published throw ESP but when I open my Portfolio there is no image.

Can somebody help me please??