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Author Topic: Earnings page on 123rf is showing up blank this am US (EST 6:30am)  (Read 8601 times)

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« on: January 20, 2009, 09:36 »
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I just logged into 123rf and it took me a few tries to get in even though the username password are correct (each time it would refreshed to blank and prompting me to sign up) I managed to get in after a few tries typing in the same username/password. When I checked my earnings, everything on the earnings page (all the months Jan, Feb..., type of downloads, where they should be showing my downloads and earnings of the past months) are showing up zero across all rows and columns, is anyone else having the same problem?

jc


« Reply #1 on: January 20, 2009, 09:40 »
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Same for me, seems to be a few site bugs today, I expect that they will be corrected in due course.

« Reply #2 on: January 20, 2009, 10:39 »
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it is ok now.

« Reply #3 on: January 21, 2009, 15:28 »
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Mine was okay yesterday when you posted but now mine is gone.  Hm.

« Reply #4 on: January 21, 2009, 15:54 »
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The earnings page is acting up again (12:54 pm Wed 21st EST US), with some months showing up as zero across all columns :(

Alex (of 123rf), are you following this post :(
I am sending him an email about it. I am sure (I hope he is aware of it)

« Reply #5 on: January 21, 2009, 16:05 »
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Nothing yet...
Still zeros... :(

« Reply #6 on: January 21, 2009, 17:42 »
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I don't have that problem, but I noticed that the "old report" is always more updated. I can only see today's sales in the "old report", although they appear in the day's and month's summary.

Regards,
Adelaide

« Reply #7 on: January 21, 2009, 23:30 »
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I just received a reply from Alex in response to the email I sent him today:

I quote below:

"Hi Lee,

This is a cascading effect from the problem we had the day before. I've asked the IT team to look into it. We should resolve the problem soon. Thanks for informing us!

Alex."

so he is looking into it.



« Reply #8 on: January 24, 2009, 14:59 »
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Now it is broken completely - all contributor pages (except root one) return
"The connection to the server was reset while the page was loading"

« Reply #9 on: January 24, 2009, 18:54 »
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I use ProstockMaster to upload and haven't been able to get through all day. I hope the repairs come in soon.

« Reply #10 on: January 24, 2009, 20:37 »
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ok, I can't get beyond Main page if I managed to login, have had trouble since this morning (12 hours ago, I am in US PST). This is not looking good, if the contributors are having trouble, the buyers will surely be equally frustrated if not more :(

« Reply #11 on: January 24, 2009, 21:57 »
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Hi,
Still cannot get on to the "earnings" page. I expect they can figure it out soon.

« Reply #12 on: January 25, 2009, 02:24 »
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Designers' side seems ok - can't check actual buying features though.  Phtotographers section allows login but everything else - including logout - gives a page load error.

Everyone else have this problem?

fred

« Reply #13 on: January 25, 2009, 05:51 »
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Yep, tried uploading last night but kept getting the error: "Safari cant open the page http://submit.123rf.com/submit/upload_step1.php because it could not connect to the server submit.123rf.com.

Same thing this morning  :-\

Really hope it's nothing too serious and they get it sorted soon.

« Reply #14 on: January 25, 2009, 05:52 »
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Still not able to log on the submit page or earnings page.

« Reply #15 on: January 25, 2009, 09:19 »
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I am able to login (US PST 5:41am), all the Photographers pages appear ok.
This problem has been rather frequent of late, they need to fix the root of the problem soon - lost 2-3 days of sales :(

« Reply #16 on: January 25, 2009, 12:10 »
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Working now.

« Reply #17 on: January 25, 2009, 13:27 »
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Working now.
It might be working now, but I seem to have "lost" a sale which was there on Friday - is anybody else showing incorrect numbers?  ???

« Reply #18 on: January 25, 2009, 14:44 »
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My few sales are all there.  Check the "old downloaded report", it always works better for me.

Regards,
Adelaide

« Reply #19 on: January 25, 2009, 15:10 »
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Check the "old downloaded report", it always works better for me.
Yes, I did that, but it showed the same result - it was only a subscription sale, anyway, and I'm sure it will be back sometime :)


 

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