Author Topic: Has 123 gone haywire? (Read 24060 times)

BaldricksTrousers · « **on:** June 12, 2013, 09:50 »

Apparently I have zero sales and am a level 1 contributor with no uploads.

kuriouskat · « **Reply #1 on:** June 12, 2013, 09:54 »

Just had the same problem, and also then was asked to login and repeatedly told my password was incorrect. I changed it for safety sake.

I notice now, that when I go to check Downloads, I am being asked to agree to a new Contributor Agreement before proceeding. Just checking it through now......

Ploink · « **Reply #2 on:** June 12, 2013, 09:58 »

Could not login, changed my password, still can't login...

Dan · « **Reply #3 on:** June 12, 2013, 10:02 »

No problems here.

kuriouskat · « **Reply #4 on:** June 12, 2013, 10:11 »

Hmmmm, not sure what is going on. as the agreement appears to be dated from February 2012

BaldricksTrousers · « **Reply #5 on:** June 12, 2013, 10:17 »

Seems to have stablised now.

alex123rf · « **Reply #6 on:** June 12, 2013, 10:18 »

Hi All,

Not to worry, it's probably a temporary database hiccup. It's all ok now.

Alex

CD123 · « **Reply #7 on:** June 12, 2013, 23:05 »

Quote from: alex123rf on June 12, 2013, 10:18

Hi All,

Not to worry, it's probably a temporary database hiccup. It's all ok now.

Alex

Not quite Alex. Could log in up to 4 hours ago. Now my login is not recognized.

THP Creative · « **Reply #8 on:** June 12, 2013, 23:13 »

Yep, my account just went to zero - no uploads, no portfolio, no nothing. Then it kicked me to the homepage.

Somethings up!

Ploink · « **Reply #9 on:** June 12, 2013, 23:15 »

The temporary database hiccup is back in force. Maybe it's more of a glitch in the matrix?

Tantoon · « **Reply #10 on:** June 12, 2013, 23:49 »

Same here, level 1; missed up earning history, lot's of other strange things!

CD123 · « **Reply #11 on:** June 13, 2013, 01:05 »

Can log in again. History seems OK.

Angel · « **Reply #12 on:** June 13, 2013, 01:22 »

Hey All,

Our IT personnel has rectified and fixed the issue. You may login now.

Please PM me if you encounter the same issue again.

Cheers,
Anglee

Ploink · « **Reply #13 on:** June 13, 2013, 09:36 »

I can login now, June stats are still gone...

Nikd90 · « **Reply #14 on:** June 14, 2013, 22:35 »

FTP not working for me

tab62 · « **Reply #15 on:** June 14, 2013, 23:46 »

I lost my model releases as well...

jatrax · « **Reply #16 on:** June 15, 2013, 00:32 »

No FTP for two days now. I used the web uploader and that seems to have worked. No releases on this batch though.

Ron · « **Reply #17 on:** June 15, 2013, 00:58 »

My images have been stuck in the queue for about two weeks now. Model released images have been reviewed within a day or so. The rest just sits there dying a slow death

nicku · « **Reply #18 on:** June 15, 2013, 02:07 »

That is contributor support... no comment. A big + for 123RF... the best communication with the suppliers in the industry. Regardless the problem i had whit the agency/site/images was fixed in 2-3 hours max.

Keep up the good work... and don't forget (like many others agencies) that we (the contributors) keep your business running.

Ron · « **Reply #19 on:** June 15, 2013, 03:55 »

I am happy you are happy with their support. For me all that counts is $$$, and in that department they didnt do themselves any favors by lowering the royalties.

dbvirago · « **Reply #20 on:** June 15, 2013, 16:22 »

Yeah, can't connect via FTP. If site is wonky, not going to bother with web uploader

estike · « **Reply #21 on:** June 15, 2013, 16:30 »

Weird

No FTP, no review, no sales for me

Angel · « **Reply #22 on:** June 16, 2013, 20:46 »

Hey All,

Our IT team has rectified and fixed the issue. You may re-upload your images via FTP.

Please PM me if you encounter the same issue again.

Cheers,
Anglee

Angel · « **Reply #23 on:** June 16, 2013, 20:50 »

Hey Ron,

Please PM your 123RF UID to me so that we can check it for you.

Regards,
Anglee

Ron · « **Reply #24 on:** June 17, 2013, 11:09 »

Hi Anglee, will do, thank you

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Author Topic: Has 123 gone haywire? (Read 24060 times)

BaldricksTrousers

kuriouskat

Ploink

Dan

kuriouskat

BaldricksTrousers

alex123rf

CD123

THP Creative

Ploink

Tantoon

CD123

Angel

Ploink

Nikd90

tab62

jatrax

Ron

nicku

Ron

dbvirago

estike

Angel

Angel

Ron

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