Author Topic: Have to log in every time I go to the site (Read 12746 times)

dbvirago · « **Reply #25 on:** June 17, 2014, 15:16 »

It always amazes me when something this easy to test is reported as being fixed when it's clearly not.

PixelBytes · « **Reply #26 on:** June 17, 2014, 15:40 »

Not fixed here.

pancaketom · « **Reply #27 on:** June 17, 2014, 21:46 »

Not fixed as far as I can see.

Angel · « **Reply #28 on:** June 18, 2014, 01:17 »

Hiya,

It's working fine from our end after we've tested it.

Please clear your cache and re-login to 123RF.

And, do advise us on which browser you're using if the same thing reoccurs.

Thanks,
Anglee

Carl · « **Reply #29 on:** June 18, 2014, 05:37 »

I still have to log in again if I close my browser (Firefox) and then return to the site, but at least it doesn't force me to agree to the TOS each time like it did before.

enstoker · « **Reply #30 on:** June 18, 2014, 05:49 »

Quote from: Anglee on June 18, 2014, 01:17

Hiya,

It's working fine from our end after we've tested it.

Please clear your cache and re-login to 123RF.

And, do advise us on which browser you're using if the same thing reoccurs.

Thanks,
Anglee

Firefox, updated...

Mantis · « **Reply #31 on:** June 18, 2014, 05:56 »

I had to type in the security code 5 times before it accepted it.

pancaketom · « **Reply #32 on:** June 18, 2014, 09:57 »

While you are fixing your end, can you please double our sales as promised (or return us to 50% of sales).

Mantis · « **Reply #33 on:** June 18, 2014, 10:02 »

Quote from: pancaketom on June 18, 2014, 09:57

While you are fixing your end, can you please double our sales as promised (or return us to 50% of sales).

I second that motion.

Jo Ann Snover · « **Reply #34 on:** June 18, 2014, 12:27 »

I cleared my cache and cookies (Chrome, Mac - OSX Mavericks) and logged in earlier this morning.

Just went back to the site and had to log in again, so I don't think the problem is fixed.

dbvirago · « **Reply #35 on:** June 18, 2014, 17:46 »

In 20 years of supporting web browsers, the clear your cache and/or delete cookies helps a problem about 1% of the time. It's the tech support version of take 2 aspirin and call me in the morning.

Jo Ann Snover · « **Reply #36 on:** June 18, 2014, 19:07 »

Quote from: dbvirago on June 18, 2014, 17:46

In 20 years of supporting web browsers, the clear your cache and/or delete cookies helps a problem about 1% of the time. It's the tech support version of take 2 aspirin and call me in the morning.

But at least it's less painful than "reinstall the operating system" that has come up more than once in the past during support calls with people looking to get you to go away

I didn't expect it to work, but you follow along to remove another excuse from the list.

Beppe Grillo · « **Reply #37 on:** June 18, 2014, 23:59 »

I have cleaned everything, but still need to login (Safari, Chrome on Mac).

Anglee, If It's working fine from your end after you've tested it, it still does not work from users end after we've tested it…

Mantis · « **Reply #38 on:** June 19, 2014, 03:40 »

I am still having to log in, too.

Angel · « **Reply #39 on:** June 20, 2014, 02:10 »

Hi All,

Please re-try and notify us if it's working fine from your end.

Cheers,
Anglee

enstoker · « **Reply #40 on:** June 20, 2014, 02:49 »

Now is OK.
THNX

Beppe Grillo · « **Reply #41 on:** June 20, 2014, 03:51 »

I think it is working now.

Edit:
No, still not working (Chrome and Safari on Mac)

dino · « **Reply #42 on:** June 20, 2014, 07:31 »

Still doesn't work for me.

Mac/Chrome

Carl · « **Reply #43 on:** June 21, 2014, 05:40 »

It's working for me.

Firefox

Valo · « **Reply #44 on:** June 21, 2014, 05:47 »

If it is of any reassurance, it has always been the case for me, I need to login every time I visit the 123RF website. From the day I joined them years ago, till today. I use Chrome.

dbvirago · « **Reply #45 on:** June 21, 2014, 16:19 »

Working for me. Been logged in since yesterday, including closing and re-opening Chrome. This will happen again in about a year and we will go through this same process again.

Jo Ann Snover · « **Reply #46 on:** June 21, 2014, 16:34 »

Seems to be working for me. Logged in yesterday, but when I returned today, no login required.

Beppe Grillo · « **Reply #47 on:** June 22, 2014, 04:53 »

Seems to work now here too.

_
Anglee, sales don't work very well, can you do something for that too?

pancaketom · « **Reply #48 on:** June 22, 2014, 14:30 »

As long as I don't go to the stats page it seems to work, if I go to the stats page I have to do the captcha every time - and I have had to as long as I can remember - along with another falsehood "You will not see this prompt again unless you have logged out."

On the plus side - income is better than last month, on the minus side - income is about 50% of where it was before our percentages got cut along with the promise to "double sales".

dbvirago · « **Reply #49 on:** June 22, 2014, 15:07 »

I've always had to enter captcha if I go to the earnings page at http://www.123rf.com/submit/commission.php

but not the stats page I use at http://www.123rf.com/submit/downloaded_stats.php

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Author Topic: Have to log in every time I go to the site (Read 12746 times)

dbvirago

PixelBytes

pancaketom

Angel

Carl

enstoker

Mantis

pancaketom

Mantis

Jo Ann Snover

dbvirago

Jo Ann Snover

Beppe Grillo

Mantis

Angel

enstoker

Beppe Grillo

dino

Carl

Valo

dbvirago

Jo Ann Snover

Beppe Grillo

pancaketom

dbvirago

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