MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: Dragonfly on August 17, 2013, 19:19

Title: Images in Pending for more than 2 weeks
Post by: Dragonfly on August 17, 2013, 19:19

Does anyone else have images pending for more than a few days? I have images still pending right back to 1st August. I wrote to support and they said it was fixed, but when I checked, the same photos are still pending. I tried refreshing, logging out/in, new browser etc...still pending.

Title: Re: Images in Pending for more than 2 weeks
Post by: tab62 on August 17, 2013, 21:03

Just attach a model or property release and they will look at them within one or two days  ;)  Don't understand why but that has been the deal for some time...

Title: Re: Images in Pending for more than 2 weeks
Post by: Angel on August 18, 2013, 20:54

Hey All,

Please PM me your 123RF UID so that we can check it for you.


Regards,
Anglee

Title: Re: Images in Pending for more than 2 weeks
Post by: Dragonfly on August 18, 2013, 23:03

Hello Anglee,

My pending queue has been cleared now. Thank you so much for assisting in this matter.

Best regards.

Title: Re: Images in Pending for more than 2 weeks
Post by: Steveball on August 19, 2013, 03:16

Can't find how to delete!

Title: Re: Images in Pending for more than 2 weeks
Post by: heywoody on August 19, 2013, 17:40

Quote from: Anglee on August 18, 2013, 20:54

Hey All,

Please PM me your 123RF UID so that we can check it for you.


Regards,
Anglee

I have stuff sitting since 4th August - if it's just a case of big backlog, no worries...

Title: Re: Images in Pending for more than 2 weeks
Post by: Beppe Grillo on August 20, 2013, 03:23

I have files pending from
1st August
6th August
19th August

Well… maybe they are in vacation in some island in the South Pacific…

Title: Re: Images in Pending for more than 2 weeks
Post by: heywoody on August 21, 2013, 14:56

Seems like a case of things just being very slow, oldest stuff got approved today.

Title: Re: Images in Pending for more than 2 weeks
Post by: panicAttack on August 21, 2013, 15:19

I have few files pending since 2013-07-27

Title: Re: Images in Pending for more than 2 weeks
Post by: tab62 on August 21, 2013, 15:31

just contact their support- I did and got my review within days.

Title: Re: Images in Pending for more than 2 weeks
Post by: Dark_Angel on August 24, 2013, 16:24

Ok, good to know it isn't just me... I have stuff waiting since the first week of August as well.

Title: Re: Images in Pending for more than 2 weeks
Post by: Ron on August 24, 2013, 16:32

85 images uploaded and approved in 2 days, including ones with a new model release. And the FTP upload process worked like a charm

Title: Re: Images in Pending for more than 2 weeks
Post by: baz777 on August 25, 2013, 16:46

Images from 03.08.2013 here.

Title: Re: Images in Pending for more than 2 weeks
Post by: Ron on August 25, 2013, 16:47

Email support and you will be reviewed asap

Title: Re: Images in Pending for more than 2 weeks
Post by: baz777 on August 27, 2013, 07:26

Quote from: Ron on August 25, 2013, 16:47

Email support and you will be reviewed asap

Thanks Ron, eamiled and all were approved within 2 hours.

Title: Re: Images in Pending for more than 2 weeks
Post by: Yure on August 27, 2013, 10:50

Same here: images pending from the beginning of the month, reviewed soon after the mail to the support team.

Well, very fast and professional response.