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Author Topic: Images in Pending for more than 2 weeks  (Read 5547 times)

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Dragonfly

« on: August 17, 2013, 19:19 »
+1
Does anyone else have images pending for more than a few days? I have images still pending right back to 1st August. I wrote to support and they said it was fixed, but when I checked, the same photos are still pending. I tried refreshing, logging out/in, new browser etc...still pending.
« Last Edit: August 17, 2013, 19:22 by Dragonfly »


tab62

« Reply #1 on: August 17, 2013, 21:03 »
0
Just attach a model or property release and they will look at them within one or two days  ;)  Don't understand why but that has been the deal for some time...



Dragonfly

« Reply #3 on: August 18, 2013, 23:03 »
+1
Hello Anglee,

My pending queue has been cleared now. Thank you so much for assisting in this matter.

Best regards.



« Reply #4 on: August 19, 2013, 03:16 »
0
Can't find how to delete!
« Last Edit: August 19, 2013, 03:18 by Steveball »

« Reply #5 on: August 19, 2013, 17:40 »
0
Hey All,

Please PM me your 123RF UID so that we can check it for you.


Regards,
Anglee

I have stuff sitting since 4th August - if it's just a case of big backlog, no worries...

Beppe Grillo

« Reply #6 on: August 20, 2013, 03:23 »
0
I have files pending from
1st August
6th August
19th August

Well maybe they are in vacation in some island in the South Pacific

« Reply #7 on: August 21, 2013, 14:56 »
0
Seems like a case of things just being very slow, oldest stuff got approved today.

« Reply #8 on: August 21, 2013, 15:19 »
0
I have few files pending since 2013-07-27

tab62

« Reply #9 on: August 21, 2013, 15:31 »
0
just contact their support- I did and got my review within days.

« Reply #10 on: August 24, 2013, 16:24 »
0
Ok, good to know it isn't just me... I have stuff waiting since the first week of August as well.

Ron

« Reply #11 on: August 24, 2013, 16:32 »
0
85 images uploaded and approved in 2 days, including ones with a new model release. And the FTP upload process worked like a charm

baz777

  • Im not sociable so I dont use social media
« Reply #12 on: August 25, 2013, 16:46 »
0
Images from 03.08.2013 here.

Ron

« Reply #13 on: August 25, 2013, 16:47 »
0
Email support and you will be reviewed asap

baz777

  • Im not sociable so I dont use social media
« Reply #14 on: August 27, 2013, 07:26 »
+1
Email support and you will be reviewed asap

Thanks Ron, eamiled and all were approved within 2 hours.

« Reply #15 on: August 27, 2013, 10:50 »
0
Same here: images pending from the beginning of the month, reviewed soon after the mail to the support team.

Well, very fast and professional response.


 

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