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Author Topic: login issues with 123RF no support  (Read 2967 times)

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« on: December 13, 2018, 15:04 »
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Is there anyone from 123rf able to help? I have not been login in for a while and have asked for a new password. Have gone through the process of creating a new one, after the creation it will not work. Have now tried several time also changing browser.
Have also contacted the support but was just given the normal retrieval procedure that have proven not to work in my case for a reason. Have contacted 123 rf several time after this, but have NO answer.
Anyone having a similar problem? or is there someone from 123rf reading this who can help? I have now been struggling with this for more than 2 weeks....

Thank you in advance!
jean


« Reply #1 on: December 14, 2018, 05:20 »
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Why bother to login there? That agency is almost dead. No reviews, no sales and seems that their offices are empty as well....

« Reply #2 on: December 14, 2018, 10:51 »
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Well one of the reasons could be that I want to be paid for the money they owe me....... I do hope that this is a technical issue from their side and not a way to avoid paying contributors, but it would be good to have someone from 123RF telling. They were present on the forum in the past, have they disapeared from here?
 

« Reply #3 on: December 16, 2018, 04:17 »
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For me, the sales are not so bad (usually relatively lot of sales but at the minimum price - this December is an exception with more high-priced sales, approx. 30 % of SS earnings). But the problem with reviews is real.

« Reply #4 on: December 16, 2018, 09:21 »
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To me the main issue is the total lack of support, making that I dont have access anymore to my account. I have sent several mails to their support + contacted the person from 123Rf who is joining the discussion group here. How I do perform there is becoming a very secondary problem....


 

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