More money deducted.
I have now lost for January through May 2014 also. Can they actually return sales for files downloaded more than a year ago?
I have written them another email - waiting for a reply.


No one else?

Good to know, thank you!

Wow...they just responded this:

"Kindly note that your Earnings balance is correct.

There were occasions that we made an overpayment or underpayment to you in previous payouts. Our Finance team have found that we had overpaid you with total of USD$ 97.66 on other previous payouts. 

Kindly refer to the chart below:
 
Month   Underpayment   Overpayment
MAY - 13                      5.18
JUN - 13                      7.77
AUG - 13                      2.61
SEP - 13                    22.58
NOV - 13      0.01   
DEC -13                      9.51
FEB - 14                      5.68
MAY - 14                      7.92
JUL - 14                    25.48
SEP - 14                     2.59
DEC - 14                     8.35
                    
                    
            Total   
                                           0.01   
                                         97.67
 Total Overpayment - Underpayment   -   97.66"


Just that they call it overpayment when a lot of downloads are gone as well. And finding out two years later. And so far, it seems to be happening only to me....
And with no explanation before I emailed them and asked. Hmmm..........

In August 2014 they had some over/under corrections, but they notified contributors that they'd be doing it. They didn't provide details unless you asked (which I think is wrong; we should get a full accounting, including why we were over or under paid).

In my case the made the corrections but in doing so overlooked a refund that they took out of my account during the time I was an iStock exclusive, so I then got another deduction for that screw-up.

In many cases the amounts were one cent - I guess that must have been a rounding error? In others it was $1.24 or 88 cents, which is harder to explain unless it's a refund.

I suggest you let support know that deductions without an explanatory e-mail are not acceptable. Support is always polite and helpful when you contact them, but adjusting earnings without any explanation is just a policy that should be changed.

I've said it before - this magic actions with missing (getting back) money was one of reasons to close my account here. No regrests.