MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: Phillip Minnis on July 06, 2012, 18:42

Title: What is going On?
Post by: Phillip Minnis on July 06, 2012, 18:42

After receiving a payout in April (for sales in February and March), I achieved sales totalling over $100.00 during April, May and June.  I commenced July with a balance of $103.70 and then suddenly, my account balance went back to -$14.48.....a minus figure!!!

I contacted support about this yesterday, and was informed that there was a problem with the server, and I was told that my correct balance would be restored within 4 to 5 days.

Are other contributors experiencing this problem?

Title: Re: Missing Funds
Post by: sgoodwin4813 on July 06, 2012, 19:41

My balance decreased by a few dollars for no reason a few days ago.  I couldn't find any refunds, the amount just decreased.  At least it wasn't as much as yours!  I hope it's just a server issue that will be restored soon.  If it's happened to two of us there are probably a lot of others...

Title: Re: What is going On?
Post by: Phillip Minnis on July 09, 2012, 05:21

Problem now fixed!