MicrostockGroup Sponsors


Author Topic: Monthly earnings not calculated correctly  (Read 5597 times)

0 Members and 1 Guest are viewing this topic.

« on: May 01, 2016, 01:24 »
+4
So my sales from April 27th till April 30th were not added to my overall earnings for April.

Now, I know it usually takes a day or two for the "Earnings" page to update, but it's been now 4 days and my earnings for April are still short for sales that I had in the last 4 days in April.

Is anyone having the same experience?


« Reply #1 on: May 01, 2016, 01:56 »
+2
Yeah me too, the earnings not synchronize since April 29th  :(

« Reply #2 on: May 01, 2016, 02:28 »
0
Mine has been going up daily.  I check every morning.

« Reply #3 on: May 01, 2016, 02:43 »
+2
And the credit total stays same. There have been many technical issues in there system now and then.

« Reply #4 on: May 01, 2016, 03:17 »
0
My sales total has not risen for a few days now. I seem to remember this happening last year and they corrected it in time for payout.

« Reply #5 on: May 01, 2016, 03:18 »
0
Same here  :-\ The Credit Total increased today but there is a difference between Monthly Earnings for April and the total of Daily Earnings. The money earned between 27th and 30th is not added.

« Reply #6 on: May 01, 2016, 03:47 »
0
The same here..... :(

« Reply #7 on: May 01, 2016, 04:15 »
0
Same here but not just earnings from the last days, some earnings from the middle of the month are also missing.

« Reply #8 on: May 01, 2016, 04:29 »
0
same here, but when I click your specific monthly earning (not overall) I can see correct amount but it is not added to my overall earnings

« Reply #9 on: May 01, 2016, 05:03 »
0
same here, but when I click your specific monthly earning (not overall) I can see correct amount but it is not added to my overall earnings
That's where I was looking.  Now when I look at my overall earnings I have quite a big chunk of money missing.

dbvirago

« Reply #10 on: May 01, 2016, 09:46 »
+1
There stats rarely sync correctly across the site. This has been a problem there for years. You just have to wait for them to catch up.

« Reply #11 on: May 01, 2016, 13:03 »
0
I sent them an email two days ago about that.  My monthly earnings have not updated in days, but I have regular sales daily. Had a $30 day on Thursday and still not calculated into my monthly totals.

« Reply #12 on: May 02, 2016, 00:09 »
0
Everyone thinks that there is a problem because not all sales reported in daily earning page are calculated in monthly earnings. How can we believe that all sales are reported in daily earning page?  :o

« Reply #13 on: May 02, 2016, 04:09 »
0
Me too. And it always bothers me a lot when 123rf doesn't reply to my mails. Whenever there is a problem and I send them a mail, I need to contact them another 2-3 times to get an answer from them.

« Reply #14 on: May 02, 2016, 11:24 »
0
They also have not reviewed my last 4 batches - that's a backlog of more than a month.  They used to be a lot quicker.

« Reply #15 on: May 02, 2016, 14:52 »
0
still not fixed and slow reviews again.

« Reply #16 on: May 03, 2016, 00:21 »
+1
Corrected
« Last Edit: May 03, 2016, 01:55 by anathaya »

« Reply #17 on: May 03, 2016, 04:01 »
0
Mine looks OK too now.

Dook

« Reply #18 on: May 03, 2016, 05:11 »
0
They also have not reviewed my last 4 batches - that's a backlog of more than a month.  They used to be a lot quicker.
Send them an email. It gets through very fast after that.

« Reply #19 on: May 03, 2016, 08:11 »
+1
I got a response today and they fixed my numbers.  They admitted that there was a glitch but they fixed it.


 

Related Topics

  Subject / Started by Replies Last post
4 Replies
2390 Views
Last post October 01, 2012, 14:57
by JPSDK
5 Replies
3857 Views
Last post February 16, 2015, 21:07
by sgoodwin4813
19 Replies
3574 Views
Last post January 27, 2016, 23:48
by marthamarks
51 Replies
12474 Views
Last post January 20, 2018, 14:14
by StockbyNumbers
6 Replies
2080 Views
Last post November 05, 2018, 03:25
by msg2018

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors

3100 Posing Cards Bundle