Agency Based Discussion > 123RF
my balance is negative
pics2:
--- Quote from: Zalee on August 11, 2020, 23:06 ---
--- Quote from: JustAnImage on August 05, 2020, 05:17 ---
--- Quote from: Zalee on August 05, 2020, 02:03 ---It's just May that has a zero balance for me too, the rest is fine. They say they are aware of the problem.
--- End quote ---
This happens at my 123rf account every month at the 1st day - some month have wrong values, sometimes balance is negative, etc.
About a week into the month the number are correct again.
I am sure they are "aware" of it for at least a year ;-)
--- End quote ---
For me it's usually fixed pretty quickly after the start of the month but it's not been fixed this month. I hardly have any sales there at all otherwise I would be more concerned.
--- End quote ---
I think OP has a different problem. I experienced something similar last year, there were a lot of refunds of my pictures, I went negative the next month. I was very disappointed because they didn't even bother to inform me about refunds, no emails, nothing. Istock, dreamstime send an email even for 0.3$ refunds. Someone said that they are run on autopilot now, they lost interest in microstock project,put they efforts on another projects. That explains a lot about this falling agency.
Zalee:
--- Quote from: pics2 on August 12, 2020, 03:18 ---
--- Quote from: Zalee on August 11, 2020, 23:06 ---
--- Quote from: JustAnImage on August 05, 2020, 05:17 ---
--- Quote from: Zalee on August 05, 2020, 02:03 ---It's just May that has a zero balance for me too, the rest is fine. They say they are aware of the problem.
--- End quote ---
This happens at my 123rf account every month at the 1st day - some month have wrong values, sometimes balance is negative, etc.
About a week into the month the number are correct again.
I am sure they are "aware" of it for at least a year ;-)
--- End quote ---
For me it's usually fixed pretty quickly after the start of the month but it's not been fixed this month. I hardly have any sales there at all otherwise I would be more concerned.
--- End quote ---
I think OP has a different problem. I experienced something similar last year, there were a lot of refunds of my pictures, I went negative the next month. I was very disappointed because they didn't even bother to inform me about refunds, no emails, nothing. Istock, dreamstime send an email even for 0.3$ refunds. Someone said that they are run on autopilot now, they lost interest in microstock project,put they efforts on another projects. That explains a lot about this falling agency.
--- End quote ---
I think you're right but I figure if txking also has a zero balance for May it might explain why at the start of August the balance was even more negative than previously.
Zalee:
--- Quote from: Cobra on August 04, 2020, 13:18 ---123RF Decided to Trump Shutter's new pricing scheme thus we have to pay them a dime for each photo sold :(
--- End quote ---
Has any of it been fixed yet as overnight my May balance has returned to showing sales.
Asthebelltolls:
I can report two subscription sale refunds in one day with 123clawback. This is while my total hovers at $49. Refunds appear to be a popular action with this agency. I'd keep an eye on them.
txking:
I haven't had refunds in months and not enough to go negative. since I've started this my balance has gone down even further yet with no refunds taking place on my account.
no responce from 123RF at this point
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