[size=0pt]Theresa [/size][/color][/b] [/color]Contributor Support Executive[/size][/color][/b] [/t] [/color] (https://www.inmagine.com/)(https://ci4.googleusercontent.com/proxy/yG1uRm96STjH9JTyW9ZcKHBnlnfGO6pFC0ixbxd6LFmd-x1v-DY1BvEYpAS6nCeVCABFztc0OxOg1huCmtFDqNe0xV68p68604Lj3Tq_-lAs9XRszuw1LPFEHrA-5y6r0gGl77OtFh-Mi7Fg2COL4I9T2tWueBAw5_CZfB7lDBCae9EnOIKbRhMXDrNuWTypPvbaV619G1nwS66gYA=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=1zQf2R0V1Q-ao8rNnLxp0Ibcq14iGy1ZV&revid=0B1Nr5qYIub8rZVV6Wk40K2MxSHdDdVhxTXZGSEVhTDdaaDZJPQ)[/url][/font][/b][/color][/b] |
I contacted support. This is their (very quick) reply :
Hello,
Thank you for contacting us.
We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.
We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.
Thank you.
[size=0pt]Theresa [/size][/color][/b]
[/color]Contributor Support Executive[/size][/color][/b]
[/t][/color] (https://www.inmagine.com/)(https://ci4.googleusercontent.com/proxy/yG1uRm96STjH9JTyW9ZcKHBnlnfGO6pFC0ixbxd6LFmd-x1v-DY1BvEYpAS6nCeVCABFztc0OxOg1huCmtFDqNe0xV68p68604Lj3Tq_-lAs9XRszuw1LPFEHrA-5y6r0gGl77OtFh-Mi7Fg2COL4I9T2tWueBAw5_CZfB7lDBCae9EnOIKbRhMXDrNuWTypPvbaV619G1nwS66gYA=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=1zQf2R0V1Q-ao8rNnLxp0Ibcq14iGy1ZV&revid=0B1Nr5qYIub8rZVV6Wk40K2MxSHdDdVhxTXZGSEVhTDdaaDZJPQ)[/url][/font][/b][/color][/b]
I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!
If it stays like this, I will have a test purchase made.
I had refund of an image, that was downloaded 2 years ago.What a sh*tshow
Alas, they are again on it. The sales reporting has been stalled since May 1.
Just checking! I usually have sales every day at 123rf, but not on 16+17+18+19+20 June. What about you? I had a sale again on the 21st, so it could just be bad luck. Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).
Just checking! I usually have sales every day at 123rf, but not on 16+17+18+19+20 June. What about you? I had a sale again on the 21st, so it could just be bad luck. Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).
I have sales reported every day between June 16-21, except for Sunday the 19th.
.. I usually have sales every day at 123rf, but not on 16+17+18+19+20 June. .. I had a sale again on the 21st, so it could just be bad luck. Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).
Same here since June 14. Most likely, the sales reporting stalled again selectively.
Any information about 123rf having sale reporting problems again?
- I do not have one sale in July, which is at least very unlikely
- the images of the "Downloads of the last 30 days" don't even show images anymore and are not clickable
Is it just me?