MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: tupungato on March 10, 2022, 04:25

Title: No earning reports in 123RF since March 4, 2022?
Post by: tupungato on March 10, 2022, 04:25
Do you also have no earning reports in 123RF since March 4, 2022?
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: JustAnImage on March 10, 2022, 04:33
Yes, same here - not a single sale in March reported so far...
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: DiscreetDuck on March 10, 2022, 04:39
Same here, not usual at all
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Justanotherphotographer on March 10, 2022, 04:47
Same. Also don't trust 123RF and their reporting in general after some experiences with their IT support.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: cristianstorto on March 10, 2022, 05:43
Same here. Not a big seller, but always had a couple of dl per day.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Souf10 on March 10, 2022, 08:32
same here !
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Wilm on March 10, 2022, 11:45
Yes, that is really strange. I had exactly 2 downloads on March 1 - nothing since then. I never had that before!
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Just_to_inform_people2 on March 10, 2022, 12:55
Maybe it's just over for 123RF like all small players will eventually fade out.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Unamas on March 10, 2022, 14:11
March 4, 2022 is the last sale for me there
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: stocky on March 10, 2022, 14:51
Same, something isn't right as normally sales every day.  :(
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Wilm on March 11, 2022, 03:20
I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!

If it stays like this, I will have a test purchase made.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Justanotherphotographer on March 11, 2022, 03:25
Definately a bug. Never gone a day without multiple sales on the site.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Anyka on March 11, 2022, 05:52
I contacted support.  This is their (very quick) reply :


Hello,
 
 Thank you for contacting us.
 
 We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.
 
 We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.
 
 Thank you.
 
   

 
   [size=0pt]Theresa [/size][/color][/b]
[/color]Contributor Support Executive[/size][/color][/b]
 [/t] 
[/color] (https://www.inmagine.com/)(https://ci4.googleusercontent.com/proxy/yG1uRm96STjH9JTyW9ZcKHBnlnfGO6pFC0ixbxd6LFmd-x1v-DY1BvEYpAS6nCeVCABFztc0OxOg1huCmtFDqNe0xV68p68604Lj3Tq_-lAs9XRszuw1LPFEHrA-5y6r0gGl77OtFh-Mi7Fg2COL4I9T2tWueBAw5_CZfB7lDBCae9EnOIKbRhMXDrNuWTypPvbaV619G1nwS66gYA=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=1zQf2R0V1Q-ao8rNnLxp0Ibcq14iGy1ZV&revid=0B1Nr5qYIub8rZVV6Wk40K2MxSHdDdVhxTXZGSEVhTDdaaDZJPQ)[/url][/font][/b][/color][/b]
   
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Wilm on March 11, 2022, 06:16
I contacted support.  This is their (very quick) reply :


Hello,
 
 Thank you for contacting us.
 
 We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.
 
 We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.
 
 Thank you.
 
   

 
   [size=0pt]Theresa [/size][/color][/b]
[/color]Contributor Support Executive[/size][/color][/b]
 [/t] 
[/color] (https://www.inmagine.com/)(https://ci4.googleusercontent.com/proxy/yG1uRm96STjH9JTyW9ZcKHBnlnfGO6pFC0ixbxd6LFmd-x1v-DY1BvEYpAS6nCeVCABFztc0OxOg1huCmtFDqNe0xV68p68604Lj3Tq_-lAs9XRszuw1LPFEHrA-5y6r0gGl77OtFh-Mi7Fg2COL4I9T2tWueBAw5_CZfB7lDBCae9EnOIKbRhMXDrNuWTypPvbaV619G1nwS66gYA=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=1zQf2R0V1Q-ao8rNnLxp0Ibcq14iGy1ZV&revid=0B1Nr5qYIub8rZVV6Wk40K2MxSHdDdVhxTXZGSEVhTDdaaDZJPQ)[/url][/font][/b][/color][/b]
   

Thank you for this information, Anyka!
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Wilm on March 14, 2022, 03:04
I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!

If it stays like this, I will have a test purchase made.

Nothing happened so far. No answer. The bug still exists. No downloads since first day of March - impossible. But at least the payout came in today.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Unamas on March 14, 2022, 11:24
I'm starting to remove my images from there. Not many sales anyway
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Ruud on March 15, 2022, 06:06
Now even my sales from the first four days of March have disappeared... I have not received any response to my report.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Wilm on March 15, 2022, 06:31
Now I can see the downloads. Most of them for $ 0.216  :(
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: kitleong on March 15, 2022, 09:07
Mine just updated today, although not many sales, but just like my normal days...
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Dumc on April 09, 2022, 22:14
I had refund of an image, that was downloaded 2 years ago.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Justanotherphotographer on April 10, 2022, 11:02
I had refund of an image, that was downloaded 2 years ago.
What a sh*tshow
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Fairplay on April 11, 2022, 02:19
I had refunds of image sales from 2014 and 2016. I'm very close to removing my portfolio from 123RF.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: deadly_splash on April 11, 2022, 02:32
Same here, two from 2016 and one 2019... how is it even acceptable, I've asked them, not to politely, to close my account and I've deleted all my photos...
what a joke of a company
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Dumc on April 11, 2022, 09:04
I seriously doubt this are real refund. I mean, from 8 years ago?? I think, this is just money theft, take a few cents or dollars from each contributor and you got a lot of money
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: deadly_splash on April 12, 2022, 01:56
So, today I've got two more refunds from 2016...and photos I've deleted yesterday are back online without me being able to manage them from the dashboard...that's some strange stuff of course with no response from support...
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: brilter on May 11, 2022, 06:25
Alas, they are again on it. The sales reporting has been stalled since May 1.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Wilm on May 12, 2022, 04:08
Alas, they are again on it. The sales reporting has been stalled since May 1.

My May sales are reported - no problems here.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Anyka on June 22, 2022, 10:44
Just checking!  I usually have sales every day at 123rf, but not on 16+17+18+19+20 June.  What about you?  I had a sale again on the 21st, so it could just be bad luck.  Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Zero Talent on June 22, 2022, 12:31
Just checking!  I usually have sales every day at 123rf, but not on 16+17+18+19+20 June.  What about you?  I had a sale again on the 21st, so it could just be bad luck.  Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).

I have sales reported every day between June 16-21, except for Sunday the 19th.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Anyka on June 22, 2022, 13:13
Just checking!  I usually have sales every day at 123rf, but not on 16+17+18+19+20 June.  What about you?  I had a sale again on the 21st, so it could just be bad luck.  Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).

I have sales reported every day between June 16-21, except for Sunday the 19th.


OK thanks, so I was just having a bad week at 123rf then!
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: brilter on June 23, 2022, 07:31
.. I usually have sales every day at 123rf, but not on 16+17+18+19+20 June.  ..  I had a sale again on the 21st, so it could just be bad luck.  Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).

Same here since June 14. Most likely, the sales reporting stalled again selectively.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: JustAnImage on July 14, 2022, 08:23
Any information about 123rf having sale reporting problems again?
- I do not have one sale in July, which is at least very unlikely
- the images of the "Downloads of the last 30 days" don't even show images anymore and are not clickable

Is it just me?
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Wilm on July 14, 2022, 08:36
Any information about 123rf having sale reporting problems again?
- I do not have one sale in July, which is at least very unlikely
- the images of the "Downloads of the last 30 days" don't even show images anymore and are not clickable

Is it just me?

No, it's not just you. Same problem here. The images form the last 7 days and the last 30 days are not shown.
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: Anyka on July 14, 2022, 09:22
I'm not selling much, but in July I had at least 1 sale every day except on 9 and 2nd July ...
Title: Re: No earning reports in 123RF since March 4, 2022?
Post by: biibii on July 14, 2022, 11:37
i earn only 25 EUR now a month from 123rf. Down from 400EUR a month, just 2 years ago.
And this month i think i have to make a payment to 123rf. Refunds from 2018..
Just crazy. And no explanation, or any information from them. It is like they dont care about a seller. Zero.
Is not possible for me to upload any files anymore (since months), because it feels like rip off.