Author Topic: No earning reports in 123RF since March 4, 2022? (Read 11305 times)

tupungato · « **on:** March 10, 2022, 04:25 »

Do you also have no earning reports in 123RF since March 4, 2022?

JustAnImage · « **Reply #1 on:** March 10, 2022, 04:33 »

Yes, same here - not a single sale in March reported so far...

DiscreetDuck · « **Reply #2 on:** March 10, 2022, 04:39 »

Same here, not usual at all

Justanotherphotographer · « **Reply #3 on:** March 10, 2022, 04:47 »

Same. Also don't trust 123RF and their reporting in general after some experiences with their IT support.

cristianstorto · « **Reply #4 on:** March 10, 2022, 05:43 »

Same here. Not a big seller, but always had a couple of dl per day.

Souf10 · « **Reply #5 on:** March 10, 2022, 08:32 »

same here !

Wilm · « **Reply #6 on:** March 10, 2022, 11:45 »

Yes, that is really strange. I had exactly 2 downloads on March 1 - nothing since then. I never had that before!

Just_to_inform_people2 · « **Reply #7 on:** March 10, 2022, 12:55 »

Maybe it's just over for 123RF like all small players will eventually fade out.

Unamas · « **Reply #8 on:** March 10, 2022, 14:11 »

March 4, 2022 is the last sale for me there

stocky · « **Reply #9 on:** March 10, 2022, 14:51 »

Same, something isn't right as normally sales every day.

Wilm · « **Reply #10 on:** March 11, 2022, 03:20 »

I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!

If it stays like this, I will have a test purchase made.

Justanotherphotographer · « **Reply #11 on:** March 11, 2022, 03:25 »

Definately a bug. Never gone a day without multiple sales on the site.

Anyka · « **Reply #12 on:** March 11, 2022, 05:52 »

I contacted support. This is their (very quick) reply :

Hello,

Thank you for contacting us.

We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.

We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.

Thank you.

[size=0pt]Theresa [/size][/color][/b]
[/color]Contributor Support Executive[/size][/color][/b]
[/t]

[/color][/url][/font][/b][/color][/b]

Wilm · « **Reply #13 on:** March 11, 2022, 06:16 »

Quote from: Anyka on March 11, 2022, 05:52

I contacted support. This is their (very quick) reply :

Hello,

Thank you for contacting us.

We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.

We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.

Thank you.

[size=0pt]Theresa [/size][/color][/b]
[/color]Contributor Support Executive[/size][/color][/b]
[/t]
[/color][/url][/font][/b][/color][/b]

Thank you for this information, Anyka!

Wilm · « **Reply #14 on:** March 14, 2022, 03:04 »

Quote from: Wilm on March 11, 2022, 03:20

I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!

If it stays like this, I will have a test purchase made.

Nothing happened so far. No answer. The bug still exists. No downloads since first day of March - impossible. But at least the payout came in today.

Unamas · « **Reply #15 on:** March 14, 2022, 11:24 »

I'm starting to remove my images from there. Not many sales anyway

Ruud · « **Reply #16 on:** March 15, 2022, 06:06 »

Now even my sales from the first four days of March have disappeared... I have not received any response to my report.

Wilm · « **Reply #17 on:** March 15, 2022, 06:31 »

Now I can see the downloads. Most of them for $ 0.216

kitleong · « **Reply #18 on:** March 15, 2022, 09:07 »

Mine just updated today, although not many sales, but just like my normal days...

Dumc · « **Reply #19 on:** April 09, 2022, 22:14 »

I had refund of an image, that was downloaded 2 years ago.

Justanotherphotographer · « **Reply #20 on:** April 10, 2022, 11:02 »

Quote from: Dumc on April 09, 2022, 22:14

I had refund of an image, that was downloaded 2 years ago.

What a sh*tshow

Fairplay · « **Reply #21 on:** April 11, 2022, 02:19 »

I had refunds of image sales from 2014 and 2016. I'm very close to removing my portfolio from 123RF.

deadly_splash · « **Reply #22 on:** April 11, 2022, 02:32 »

Same here, two from 2016 and one 2019... how is it even acceptable, I've asked them, not to politely, to close my account and I've deleted all my photos...
what a joke of a company

Dumc · « **Reply #23 on:** April 11, 2022, 09:04 »

I seriously doubt this are real refund. I mean, from 8 years ago?? I think, this is just money theft, take a few cents or dollars from each contributor and you got a lot of money

deadly_splash · « **Reply #24 on:** April 12, 2022, 01:56 »

So, today I've got two more refunds from 2016...and photos I've deleted yesterday are back online without me being able to manage them from the dashboard...that's some strange stuff of course with no response from support...

brilter · « **Reply #25 on:** May 11, 2022, 06:25 »

Alas, they are again on it. The sales reporting has been stalled since May 1.

Wilm · « **Reply #26 on:** May 12, 2022, 04:08 »

Quote from: brilter on May 11, 2022, 06:25

Alas, they are again on it. The sales reporting has been stalled since May 1.

My May sales are reported - no problems here.

Anyka · « **Reply #27 on:** June 22, 2022, 10:44 »

Just checking! I usually have sales every day at 123rf, but not on 16+17+18+19+20 June. What about you? I had a sale again on the 21st, so it could just be bad luck. Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).

Zero Talent · « **Reply #28 on:** June 22, 2022, 12:31 »

Quote from: Anyka on June 22, 2022, 10:44

Just checking! I usually have sales every day at 123rf, but not on 16+17+18+19+20 June. What about you? I had a sale again on the 21st, so it could just be bad luck. Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).

I have sales reported every day between June 16-21, except for Sunday the 19th.

Anyka · « **Reply #29 on:** June 22, 2022, 13:13 »

Quote from: Zero Talent on June 22, 2022, 12:31

Quote from: Anyka on June 22, 2022, 10:44
Just checking! I usually have sales every day at 123rf, but not on 16+17+18+19+20 June. What about you? I had a sale again on the 21st, so it could just be bad luck. Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).

I have sales reported every day between June 16-21, except for Sunday the 19th.

OK thanks, so I was just having a bad week at 123rf then!

brilter · « **Reply #30 on:** June 23, 2022, 07:31 »

Quote from: Zero Talent on June 22, 2022, 12:31

Quote from: Anyka on June 22, 2022, 10:44
.. I usually have sales every day at 123rf, but not on 16+17+18+19+20 June. .. I had a sale again on the 21st, so it could just be bad luck. Or has the sales reporting stalled again those 5 days (in that case, I'll write to support again).

Same here since June 14. Most likely, the sales reporting stalled again selectively.

JustAnImage · « **Reply #31 on:** July 14, 2022, 08:23 »

Any information about 123rf having sale reporting problems again?
- I do not have one sale in July, which is at least very unlikely
- the images of the "Downloads of the last 30 days" don't even show images anymore and are not clickable

Is it just me?

Wilm · « **Reply #32 on:** July 14, 2022, 08:36 »

Quote from: JustAnImage on July 14, 2022, 08:23

Any information about 123rf having sale reporting problems again?
- I do not have one sale in July, which is at least very unlikely
- the images of the "Downloads of the last 30 days" don't even show images anymore and are not clickable

Is it just me?

No, it's not just you. Same problem here. The images form the last 7 days and the last 30 days are not shown.

Anyka · « **Reply #33 on:** July 14, 2022, 09:22 »

I'm not selling much, but in July I had at least 1 sale every day except on 9 and 2nd July ...

biibii · « **Reply #34 on:** July 14, 2022, 11:37 »

i earn only 25 EUR now a month from 123rf. Down from 400EUR a month, just 2 years ago.
And this month i think i have to make a payment to 123rf. Refunds from 2018..
Just crazy. And no explanation, or any information from them. It is like they dont care about a seller. Zero.
Is not possible for me to upload any files anymore (since months), because it feels like rip off.

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Author Topic: No earning reports in 123RF since March 4, 2022? (Read 11305 times)

Justanotherphotographer

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