Author Topic: No earning reports in 123RF since March 4, 2022? (Read 11281 times)

tupungato · « **on:** March 10, 2022, 04:25 »

Do you also have no earning reports in 123RF since March 4, 2022?

JustAnImage · « **Reply #1 on:** March 10, 2022, 04:33 »

Yes, same here - not a single sale in March reported so far...

DiscreetDuck · « **Reply #2 on:** March 10, 2022, 04:39 »

Same here, not usual at all

Justanotherphotographer · « **Reply #3 on:** March 10, 2022, 04:47 »

Same. Also don't trust 123RF and their reporting in general after some experiences with their IT support.

cristianstorto · « **Reply #4 on:** March 10, 2022, 05:43 »

Same here. Not a big seller, but always had a couple of dl per day.

Souf10 · « **Reply #5 on:** March 10, 2022, 08:32 »

same here !

Wilm · « **Reply #6 on:** March 10, 2022, 11:45 »

Yes, that is really strange. I had exactly 2 downloads on March 1 - nothing since then. I never had that before!

Just_to_inform_people2 · « **Reply #7 on:** March 10, 2022, 12:55 »

Maybe it's just over for 123RF like all small players will eventually fade out.

Unamas · « **Reply #8 on:** March 10, 2022, 14:11 »

March 4, 2022 is the last sale for me there

stocky · « **Reply #9 on:** March 10, 2022, 14:51 »

Same, something isn't right as normally sales every day.

Wilm · « **Reply #10 on:** March 11, 2022, 03:20 »

I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!

If it stays like this, I will have a test purchase made.

Justanotherphotographer · « **Reply #11 on:** March 11, 2022, 03:25 »

Definately a bug. Never gone a day without multiple sales on the site.

Anyka · « **Reply #12 on:** March 11, 2022, 05:52 »

I contacted support. This is their (very quick) reply :

Hello,

Thank you for contacting us.

We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.

We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.

Thank you.

[size=0pt]Theresa [/size][/color][/b]
[/color]Contributor Support Executive[/size][/color][/b]
[/t]

[/color][/url][/font][/b][/color][/b]

Wilm · « **Reply #13 on:** March 11, 2022, 06:16 »

Quote from: Anyka on March 11, 2022, 05:52

I contacted support. This is their (very quick) reply :

Hello,

Thank you for contacting us.

We have noted that the record of downloads/sales have not been updated since 4th March. We have notified the IT Team to check for a fix.

We apologize for the inconvenience caused in the meanwhile. Please do not hesitate to contact us if you need any further assistance.

Thank you.

[size=0pt]Theresa [/size][/color][/b]
[/color]Contributor Support Executive[/size][/color][/b]
[/t]
[/color][/url][/font][/b][/color][/b]

Thank you for this information, Anyka!

Wilm · « **Reply #14 on:** March 14, 2022, 03:04 »

Quote from: Wilm on March 11, 2022, 03:20

I just sent an e-mail to 123rf support asking if this is possibly a bug. 10 days in a row without a single download - that is completely impossible from my point of view!

If it stays like this, I will have a test purchase made.

Nothing happened so far. No answer. The bug still exists. No downloads since first day of March - impossible. But at least the payout came in today.

Unamas · « **Reply #15 on:** March 14, 2022, 11:24 »

I'm starting to remove my images from there. Not many sales anyway

Ruud · « **Reply #16 on:** March 15, 2022, 06:06 »

Now even my sales from the first four days of March have disappeared... I have not received any response to my report.

Wilm · « **Reply #17 on:** March 15, 2022, 06:31 »

Now I can see the downloads. Most of them for $ 0.216

kitleong · « **Reply #18 on:** March 15, 2022, 09:07 »

Mine just updated today, although not many sales, but just like my normal days...

Dumc · « **Reply #19 on:** April 09, 2022, 22:14 »

I had refund of an image, that was downloaded 2 years ago.

Justanotherphotographer · « **Reply #20 on:** April 10, 2022, 11:02 »

Quote from: Dumc on April 09, 2022, 22:14

I had refund of an image, that was downloaded 2 years ago.

What a sh*tshow

Fairplay · « **Reply #21 on:** April 11, 2022, 02:19 »

I had refunds of image sales from 2014 and 2016. I'm very close to removing my portfolio from 123RF.

deadly_splash · « **Reply #22 on:** April 11, 2022, 02:32 »

Same here, two from 2016 and one 2019... how is it even acceptable, I've asked them, not to politely, to close my account and I've deleted all my photos...
what a joke of a company

Dumc · « **Reply #23 on:** April 11, 2022, 09:04 »

I seriously doubt this are real refund. I mean, from 8 years ago?? I think, this is just money theft, take a few cents or dollars from each contributor and you got a lot of money

deadly_splash · « **Reply #24 on:** April 12, 2022, 01:56 »

So, today I've got two more refunds from 2016...and photos I've deleted yesterday are back online without me being able to manage them from the dashboard...that's some strange stuff of course with no response from support...

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Author Topic: No earning reports in 123RF since March 4, 2022? (Read 11281 times)

tupungato

JustAnImage

DiscreetDuck

Justanotherphotographer

cristianstorto

Souf10

Wilm

Just_to_inform_people2

Unamas

stocky

Wilm

Justanotherphotographer

Anyka

Wilm

Wilm

Unamas

Ruud

Wilm

kitleong

Dumc

Justanotherphotographer

Fairplay

deadly_splash

Dumc

deadly_splash

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