Author Topic: Earnings Page Messed Up??? (Read 6620 times)

Dragonfly · « **on:** January 27, 2016, 23:49 »

I was just checking the earnings page (1/27/16) and it only displays up to May 2014. I can't see monthly balances or my running total since last payment. Is anyone else's messed up or is it just mine?

Thank you for any feedback.

anathaya · « **Reply #1 on:** January 28, 2016, 01:27 »

Quote from: Dragonfly on January 27, 2016, 23:49

I was just checking the earnings page (1/27/16) and it only displays up to May 2014. I can't see monthly balances or my running total since last payment. Is anyone else's messed up or is it just mine?

Thank you for any feedback.

Same here, for more than a week now.
Select '2016' in the drop down menu. Then you can see the earnings for this month. But sometimes that doesn't work too. Then you have to go to Downloads page.

Chichikov · « **Reply #2 on:** January 28, 2016, 01:39 »

Same here.
Just reloaded the page and it worked

BaldricksTrousers · « **Reply #3 on:** January 28, 2016, 01:46 »

Still broken for me

Ploink · « **Reply #4 on:** January 28, 2016, 03:32 »

Quote from: BaldricksTrousers on January 28, 2016, 01:46

Still broken for me

For me it usually works after reloading the page two or three times...

Dragonfly · « **Reply #5 on:** January 28, 2016, 04:14 »

Thank you all for your responses. Mine is fixed now. I guess it was a temporary glitch in their system.

anathaya · « **Reply #6 on:** January 28, 2016, 04:58 »

Quote from: Dragonfly on January 28, 2016, 04:14

Thank you all for your responses. Mine is fixed now. I guess it was a temporary glitch in their system.

Yes, it's back. This thing keeps happening though.

anathaya · « **Reply #7 on:** January 28, 2016, 04:59 »

My this months earnings are not correctly updated in earning page. I got 8 downloads on Feb 1. But only 4 downloads are shown in Feb 2016 row, with less than half of the actual income. Anyone else experiencing the same?

60D · « **Reply #8 on:** February 02, 2016, 06:13 »

My earnings table is incomplete too. What's wrong with this website? Broken all the time

Sebastian Radu · « **Reply #9 on:** February 02, 2016, 06:17 »

I sent them an e-mail last month about the same problem and, on 28th January, I receive this answer:

"Sorry for the delay in responding to your email.
There's an issue with the Earnings page previously due to our IT Team making some changes and upgrading the earnings display. Earning page was affected and offline for about a week, it has been resolved now.
Sorry for the inconvenience caused.

Your Submissions & Review Team

Darren
Contributor Support Executive"

anathaya · « **Reply #10 on:** February 02, 2016, 06:21 »

Thank for the response. But this is not the same problem we had last week. Some of the downloads are missing in the earnings page, which are recorded in the downloads page. How is yours?

Zero Talent · « **Reply #11 on:** February 02, 2016, 09:23 »

Quote from: anathaya on February 02, 2016, 06:21

Thank for the response. But this is not the same problem we had last week. Some of the downloads are missing in the earnings page, which are recorded in the downloads page. How is yours?

Yesterday, I was missing 41 downloads from my January totals, indeed (but with no impact on the $ amount)
Today, the numbers look OK.

Fairplay · « **Reply #12 on:** February 02, 2016, 15:00 »

Quote from: anathaya on February 02, 2016, 06:21

Thank for the response. But this is not the same problem we had last week. Some of the downloads are missing in the earnings page, which are recorded in the downloads page. How is yours?

Same here!
About 30% of my earnings on February 01, 2016 are missing in the earnings page.

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Author Topic: Earnings Page Messed Up??? (Read 6620 times)

Dragonfly

anathaya

Chichikov

BaldricksTrousers

Ploink

Dragonfly

anathaya

anathaya

60D

Sebastian Radu

anathaya

Zero Talent

Fairplay

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