MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: sdeva on May 25, 2013, 11:30

Title: Not understandable, refund on 123RF
Post by: sdeva on May 25, 2013, 11:30

On 21st Mat I got a EEL sale for 21.60 on 123RF.  Two days later it was reversed with explanation in small red letters (Refund for another download).  No further explanation.  I had not had another sale for similar amount so dont understand how it could be refund for another download!!

Sent them a request for clarification couple days back - still no response  ???

Anyone know how it works or had similar experience at 123RF?

Title: Re: Not understandable, refund on 123RF
Post by: Microstock Posts on May 25, 2013, 14:53

I think when they say refund for another download, the buyer changed his mind and decided on another image, whether from your port or someone else's. I've had a few of those in the past. It sucks. Too many anomalies on 123rf.

Title: Re: Not understandable, refund on 123RF
Post by: sdeva on May 26, 2013, 14:27

Quote from: Microstock Posts on May 25, 2013, 14:53

I think when they say refund for another download, the buyer changed his mind and decided on another image, whether from your port or someone else's. I've had a few of those in the past. It sucks. Too many anomalies on 123rf.

Thanks for shedding some light! Meanwhile am still waiting for a reply from 123RF, to understand how that particular refund got handled.. one day, perhaps, someone there will bother to send a response to my message...

Title: Re: Not understandable, refund on 123RF
Post by: Angel on May 28, 2013, 04:30

Hey Sdeva,

Please check your inbox. Our Submission Team has replied your email accordingly.

Have a pleasant day!


Cheers,
Anglee