MicrostockGroup
Agency Based Discussion => 123RF => Topic started by: llareggub on June 17, 2011, 01:10
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I know that 123RF are not the quickest on turn around for their review times but this month none of my uploads have been reviewed yet and I still have a couple of later submissions from last month pending too.
Anyone else noticed a slow down as this is much longer than the usual review time I experience?
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When I asked them how long it takes for the review last week, they said 2-3 days. It's been 4 days now and nothing. I hoped they'd stick to their time frame and I could be uploading a new batch today. But it looks like that won't happen...
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Mine took 2 weeks. Yes, and prepare yourself for mass rejections. It is a known strategy of 123RF to clear the cue whenever they fall behind in their review of submissions.
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I have been submitting there for about 5 months and have about 400 images on line and have noticed that the review times do ebb and flow but am sitting at about 3 weeks now since anything was reviewed and was just wondering if anyone else was having the same issue.
They are proving a reasonable place to upload to with the submission process being really simple and to date fair reviews and sales that put them inside the top 3 for me.
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all my pics have been approved yesterday. they were uploaded on 3 different dates in june, so the oldest ones were pending for 2 weeks.
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another note - if they review an image, but find something missing [keywords, etc], it just stays in pending and you don't get any notification; so you need tp look at the old pending images to check. i had some in for weeks befoere i asked and was then told they were incomplete
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I submitted 4 images on June 4th and they were accepted a couple of days ago. I've always found them to take 7 - 14 days for review.
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they are selling more and better than DT, FT, IS so they can take 1 month.. go 123RF :)
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Just had two batches approved today that were loaded on June 4 and June 9. Since nothing showed as approved yesterday and both batches showed as approved today, I assume they were reviewed together.
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they are selling more and better than Dreamstime, Fotolia, IS so they can take 1 month.. go 123RF :)
It's more of a hassle when you have a whole portfolio to upload.
I'm doing batches of 40 or so to ensure that I don't upload content they don't want (and to keep my workflow straight). Once one batch is approved I upload another. However with a week between batches, it's going to be as slow as Dreamstime to get a porfolio uploaded.
Once I've had a few batches approved and feel more confident of what they will and won't reject, I might overlap things without waiting.
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yes I understand.. but I had just one or two times "bad" reviews.. overall they approve nicely.. you can upload more for sure without being afraid
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Hey guys,
Sorry for the image approval delay lately as we're experiencing a massive increase in submissions.
Our reviewers are working as fast as they can to approve your images.
Therefore, please be patient and bear with us.
Thanks for your understanding.
Notes:
Our reviewers do not practice mass rejection solely to reduce the submissions queue. Every image is rejected for a reason.
Many thanks,
Anglee
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At least 123rf's reviews were always right.
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I'm waiting since 13 days!! Is it normal?
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How can I upload other works if I'm not sure if my images are only waiting the review or have been forgotten >:(
I think that is better delete everything and put all my work on Canstock where the reviewers are very fast (I'm angry , 13 days are a too long time!)
p.s. My nick there is Shamain, I prefer that my works are refused but don't wait 13 days.
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Hey guys,
Sorry for the image approval delay lately as we're experiencing a massive increase in submissions.
Our reviewers are working as fast as they can to approve your images.
Therefore, please be patient and bear with us.
Thanks for your understanding.
Notes:
Thank you for the response. I wish more agencies posted openly to questions in msg.
Our reviewers do not practice mass rejection solely to reduce the submissions queue. Every image is rejected for a reason.
Many thanks,
Anglee
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How can I upload other works if I'm not sure if my images are only waiting the review or have been forgotten >:(
I think that is better delete everything and put all my work on Canstock where the reviewers are very fast (I'm angry , 13 days are a too long time!)
p.s. My nick there is Shamain, I prefer that my works are refused but don't wait 13 days.
Wow , that's a serious threat . I'm sure now they'll assign a special reviewer for you only . The perspective of losing you highly precious work to Canstock is just unbearable
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How can I upload other works if I'm not sure if my images are only waiting the review or have been forgotten >:(
I think that is better delete everything and put all my work on Canstock where the reviewers are very fast (I'm angry , 13 days are a too long time!)
p.s. My nick there is Shamain, I prefer that my works are refused but don't wait 13 days.
Be careful what you wish for. It's not that uncommon and you can't compare agencies review times as apples to apples. Just send in a request on the site and they will get back to you. Be patient.
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I was only a little bit worried because I didn't know if it was normal or not. If you tell me that is normal, ok. Thank a lot eggshell for your nice sarcasm, very helpfull an very easy to do when you use a nickname ::), nothing to do today? Please, do yourself a favor, don't reply ::)
@ Mantis, ok, thank you very much.
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nothing to do today? Please, do yourself a favor, don't reply ::)
you have made a friend, if you need anything let me know :)
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you have made a friend, if you need anything let me know :)
:) :D
p.s. I wrote a mail and I had the review ;) It's a little bit strange but thanks a lot ;)
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My last climb had taken almost two weeks to be reviewed. It is not normal, it is always reviewed in a few days. So do not worry.
Ellerslie, 123RF acceptance is high, and much better sales. At least my experience having the same portfolio.
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Hi Tempus, I know that 123Rf is a very good site and I want to build my portfolio there. So you tell me that in other periods they are faster? I don't want be boring and write them an e-mail when I submit some images so I prefer wait until it's a better period for them because really, after 10 days, I don't know if it's a normal time or if my images are forgotten (bacause one of my friend tells me that sometimes they forget to do the review, so I'm worried...and nervous...and I don't like to be in this way :-\ it's not my personality). Now I wait a week for another upload but, how can I know if it's a good period or not? ??? I'll try with fingers cross :)
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they take always a few time the usual is around 10 days, sometimes more but I would say continue to upload, they are worth
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Ok, 10 days, so I know that there's not reason to be worried. Thank Luis ;)
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Hi Ellerslie,
Sometimes images have been approved in 4 or 5 days, but other they take more than 2 weeks :-\ I only have been able to have 235 files accepted there, in a period of 6 month while in Canstockphoto I have 1622 files ::)
:) :)
Ah, ok, the most important thing is know what happen. So now I know that I can upload and sit quite ;)
thanks for telling me your experience, it's very helpful ;)
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Everyone needs to relax and do a little reading. 123 is doing a bazillionth image upload promotion, so they are getting more than normal submissions. Once someone wins a that slap chop from Vince it will get back to normal.
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:o mantis is right :)
;D
Alex.
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I find it's not unusual to have images from multiple dates reviewed together too, so while the oldest might sit awhile waiting for review, later batches get moved through quickly. I just had images from 5 different upload dates between June 20 and July 3 reviewed and accepted (maybe one was that bazzillionth image???)
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Nah! no more! I have had it with this Automated reviewing business! Im leaving this site. Their reviewing program or software, is a total joke, rejecting images which have sold thousands of times at other sites.
Again it cant separate a toned image from WB but judge it as poor-lighting, etc, etc, etc. I can not for the life of me, understand why they dont treat reviewing as a human process.
Isnt worth it any longer.
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Nah! no more! I have had it with this Automated reviewing business! Im leaving this site. Their reviewing program or software, is a total joke, rejecting images which have sold thousands of times at other sites.
Again it cant separate a toned image from WB but judge it as poor-lighting, etc, etc, etc. I can not for the life of me, understand why they dont treat reviewing as a human process.
Isnt worth it any longer.
Each of us probably have different experiences with each agency. I never got the impression that the 123rf's system was automated. I think it's just a case of some agencies preferring certain styles of images and certain subjects than others. I've always had a great AR on 123rf and it has become a good earner for me. Other agencies don't like my style or maybe my subjects and consequently I don't get much online with them.
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Nah! no more! I have had it with this Automated reviewing business! Im leaving this site. Their reviewing program or software, is a total joke, rejecting images which have sold thousands of times at other sites.
Again it cant separate a toned image from WB but judge it as poor-lighting, etc, etc, etc. I can not for the life of me, understand why they dont treat reviewing as a human process.
Isnt worth it any longer.
Each of us probably have different experiences with each agency. I never got the impression that the 123rf's system was automated. I think it's just a case of some agencies preferring certain styles of images and certain subjects than others. I've always had a great AR on 123rf and it has become a good earner for me. Other agencies don't like my style or maybe my subjects and consequently I don't get much online with them.
Well you have to excuse me! but if its done as a human process, then I run for my life.
Look! Alex normally answers here, telling us to give the file-numbers, etc, and he will take care of it, which he does and sure enough the images are ofcourse passed. Just that its time consuming and its a hassle and further more, it shouldnt be like that.
Reviewers or programs, etc, shouldnt make errors of judgements, all the time just for Alex to then come and sort it out.
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Hi All,
Let me be very clear - We don't employ automated scripts to review your images. Else we'll NEVER have a queue. Each image batch is reviewed at random and assigned to different reviewers with different experience levels.
It's often difficult to judge which sells and which doesn't, however, we do apply some rules of thumb. I believe you'll agree with me, the process is an ever evolving one. We need to change and update ourselves constantly to ensure that we stay relevant.
I believe many of you have found that 123RF has never had a "closed door" policy with regards to appeals. And when you do appeal, we will take note of the trends etc. and we make it a part of our review process. We need to refine and retune our review process all the time.
I for one, will certainly won't go around making up rules like whenever <whoever> sends in submissions, just accept them all without question. That, in my books smells of favoritism and very open to abuse.
If you have read our "Hear It" section at all, the number one advice that most photographers give is: Don't take rejections personally and perhaps we should all be more objective when it comes to rejections.
Thank you very much. I hope to receive your appeal soon.
Alex.
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Hi All,
Let me be very clear - We don't employ automated scripts to review your images. Else we'll NEVER have a queue. Each image batch is reviewed at random and assigned to different reviewers with different experience levels.
It's often difficult to judge which sells and which doesn't, however, we do apply some rules of thumb. I believe you'll agree with me, the process is an ever evolving one. We need to change and update ourselves constantly to ensure that we stay relevant.
I believe many of you have found that 123RF has never had a "closed door" policy with regards to appeals. And when you do appeal, we will take note of the trends etc. and we make it a part of our review process. We need to refine and retune our review process all the time.
I for one, will certainly won't go around making up rules like whenever <whoever> sends in submissions, just accept them all without question. That, in my books smells of favoritism and very open to abuse.
If you have read our "Hear It" section at all, the number one advice that most photographers give is: Don't take rejections personally and perhaps we should all be more objective when it comes to rejections.
Thank you very much. I hope to receive your appeal soon.
Alex.
Thanks for answering!
Then just for the record, whoever is reviewing, at least in my case, he/she, is discarding images that have been accepted by all the leading sites, including Getty, etc, and downloaded thousands of times.
I find that very strange indeed, given the fact I dont get many rejects, anywhere.
best.
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This is a tough business. It's almost a situation where contributors need an avenue to quantify for reviewers how well images do elsewhere or the research one conducts to validate image usefulness. I have had arm wrestling matches with Shutterstock over image usefulness and usually they don't care what you think. It's go with the flow and shut up or keep complaining but we're not listening. Like Alex said, the different reviewers with varying experience yield varying results. That's an opportunity for improvement. I do like IS acceptance criteria which for the most part is accept anything that meets technical quality standards. Then leave it up to the buyers to decide. I've seen lagereek's port and it is fantastic. I see his frustration because it's probably 10 times more than mine.
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It is a tough call, but it's interesting to see how different sites view content. 123rf has accepted most of my images - some property release rejections for things taken from public places, some "minimal commercial value " rejections that are IMO off the mark. As an example, a series of a teen's messy room (which is not "pretty", but that's the point) has one image that outsells the others (what was true at iStock has turned out the same at SS and DT). Guess which one 123rf rejected as having no commercial value? Shutterstock has done similar things.
I'm struggling to get everything uploaded, so I'm generally letting things go. I do think having some sort of appeals process (more formal that just resubmitting with a note to reviewer) is something all the sites should have. Limit the numbers so you don't get a flood of whining.
IS has always said that it's irrelevant to them that something sells elsewhere. Not sure why that is irrelevant as these sites aren't art galleries.
Shutterstock accepted one appeal (on the basis that it had sold 500 times at iStock so its commercial value couldn't be that limited) but the others I tried (with a note; I wasn't trying to sneak anything past them) they just rejected again. I think the frustration comes from the fact that you know it's not possible for the sites to be certain that they're making the right call. Obviously we hope they get it right more than wrong...
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jsnover, can you do me a favour and make a microstock site. You make more sense than most of the microstock sites put together. Ok that may not be so difficult. "IS has always said that it's irrelevant to them that something sells elsewhere. Not sure why that is irrelevant as these sites aren't art galleries." ;D What a classic line.
p.s. lagereek, I know I've now contradicted myself from what I said earlier in the thread. But I guess ur right, if u have already proved urself beyond doubt. ie. this photo has sold a gazillion times, it's kind of dumb that another site would reject it. A simple check box in the submission process, +15, +20, +30 sales on larger competitor, with random checks by site staff to see we are not telling porkies, could be a solution. After all, I guess all sites want images that sell well.
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...You make more sense than most of the microstock sites put together. Ok that may not be so difficult. ...
This may be a text book definition of damning with faint praise :)
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...You make more sense than most of the microstock sites put together. Ok that may not be so difficult. ...
This may be a text book definition of damning with faint praise :)
Being a simple layman, I had to look that up, Lol! http://en.wikipedia.org/wiki/Damn_with_faint_praise (http://en.wikipedia.org/wiki/Damn_with_faint_praise)
"..the act of expressing a compliment so feeble that it amounts to no compliment at all, or even implies a kind of condemnation."
I was trying to give a compliment, but it kind of went a bit pear-shaped. :D
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A little off topic, but can anyone tell me if it's possible to determine what specific photos have sold? (without going through them one at a time). I recently joined 123 and have had 4 sales in July, but the sales history page only lists totals and not the actual images that have sold. I'm guessing there's a link somewhere that I'm just not seeing?
Thanking in advance...
:-\
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The UI for contributors is pretty awful - most of the stuff is there, but finding it isn't easy. See this page (http://www.123rf.com/submit/downloaded_stats.php) for the image downloads you've had.
There may be another way to get to it, but the only way I know is this: Scroll to the bottom of the page and under the heading "For Photographers" click on the Sell Images link, you'll get a bunch of links to contributor functions. Click on Download to get to that page. It'd be better if it were sorted in reverse chronological order - most recent first - but you can pick a specific day from the drop down lists if you want.
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The UI for contributors is pretty awful - most of the stuff is there, but finding it isn't easy. See this page ([url]http://www.123rf.com/submit/downloaded_stats.php[/url]) for the image downloads you've had.
There may be another way to get to it, but the only way I know is this: Scroll to the bottom of the page and under the heading "For Photographers" click on the Sell Images link, you'll get a bunch of links to contributor functions. Click on Download to get to that page. It'd be better if it were sorted in reverse chronological order - most recent first - but you can pick a specific day from the drop down lists if you want.
Or go to "For Photographers" click on "More" and a whole new world of options opens up to you. You can "Fave" images to get higher ranking from them and yes, you can see each sale by month, specific date, with thumb, type of sale and income earned under "Download". 123RF UI is (in my opinion) pretty awesome, just have to learn what the options mean and I for one think they are quite logically arranged (after you clicked on "more" or "sell images").
Jsnover, do agree that more info on home page like income and/or number of sales will help. Bit of a round about to see if new sales was made and total value.
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This is a tough business. It's almost a situation where contributors need an avenue to quantify for reviewers how well images do elsewhere or the research one conducts to validate image usefulness. I have had arm wrestling matches with Shutterstock over image usefulness and usually they don't care what you think. It's go with the flow and shut up or keep complaining but we're not listening. Like Alex said, the different reviewers with varying experience yield varying results. That's an opportunity for improvement. I do like IS acceptance criteria which for the most part is accept anything that meets technical quality standards. Then leave it up to the buyers to decide. I've seen lagereek's port and it is fantastic. I see his frustration because it's probably 10 times more than mine.
Hi!
Appreciate kind words about my port! ofcourse Im not leaving! but yep, its frustrating alright. I like this site! but I be damned if I understand their reviewing policies. BTW. I didnt know this check-box system, did you?
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Thanks jsnover and CD123 for that info. Much appreciated!
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Is there a problem with the servers? I have been trying to attach model releases to my images all day and can't get the pages to load, or they load partially, or I get an error message.
I'm afraid the images will be rejected for no releases, but I can't finish getting the releases attached. Very frustrating.
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Is there a problem with the servers? I have been trying to attach model releases to my images all day and can't get the pages to load, or they load partially, or I get an error message.
Things were fine around 10am here (1pm your time) for my batch of 100.
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The UI for contributors is pretty awful - most of the stuff is there, but finding it isn't easy. ...
Or go to "For Photographers" click on "More" and a whole new world of options opens up to you. ...
This would be an example of UI issues. Both Sell Images and More under For Photographers link to the same page, sellimages.php.
Also, the links are at the bottom so you have to scroll to get to it (I have a large 24" monitor and it's not visible without scrolling). You can't see any of that information at a glance anywhere. If you go to the site homepage, although it welcomes you by name on the top right, there's nothing clickable there to get you to the interface for contributors (if your name were a link, for example, or there were an icon that took you to the main contributor page).
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Is there a problem with the servers? I have been trying to attach model releases to my images all day and can't get the pages to load, or they load partially, or I get an error message.
Things were fine around 10am here (1pm your time) for my batch of 100.
Thanks JoAnn. Still very squirrely here. I think I managed to get all the releases attached. Been working at it over 1.5 hours. I guess I will find out if I was successful or not depending on if they are rejected for releases...
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This is a tough business. It's almost a situation where contributors need an avenue to quantify for reviewers how well images do elsewhere or the research one conducts to validate image usefulness. I have had arm wrestling matches with Shutterstock over image usefulness and usually they don't care what you think. It's go with the flow and shut up or keep complaining but we're not listening. Like Alex said, the different reviewers with varying experience yield varying results. That's an opportunity for improvement. I do like IS acceptance criteria which for the most part is accept anything that meets technical quality standards. Then leave it up to the buyers to decide. I've seen lagereek's port and it is fantastic. I see his frustration because it's probably 10 times more than mine.
Hi!
Appreciate kind words about my port! ofcourse Im not leaving! but yep, its frustrating alright. I like this site! but I be damned if I understand their reviewing policies. BTW. I didnt know this check-box system, did you?
Yes, but it is a bitch to use and it isn't simple. You have to navigate to the right page and have all the right things checked upfront. If you don't you have to navigate away to correct whatever check box you missed, then navigate away again (using a completely different URL I might ad) back to the upload page. Very poor design, in fact the worst of any site in my opinion.
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Hey everyone,
Hope everything is well with you.
Thanks for the headsup on our release attachment.
Let me navigate you on how to attach a Model/Property Release, please follow steps as below:
1. Login (http://www.123rf.com/login.php?twittedBy=Angel&src=123rfangel) to your account
2. Click "More (http://www.123rf.com/sellimages.php?twittedBy=Angel&src=123rfangel)" under "For Photographers" category that located at the Footer.
3. Click on "Releases (http://submit.123rf.com/myrelease.php?twittedBy=Angel&src=123rfangel)"
4. Click on the "Upload Release (http://submit.123rf.com/submit_release.php?twittedBy=Angel&src=123rfangel)" at the top of the box and upload your Model/Property Release.
5. Once you've uploaded the Model/Property Release, you can start attaching Release to photos by clicking on the icon under "Action" box.
Notes: You can attach the release to your rejected image by clicking on the 'Rejected for No or Incomplete MR' check-box.
Hope this information helps.
Regards,
Anglee
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Is there a problem getting images reviewed? I uploaded images on 28th June and they are still pending is this usual??
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Is there a problem getting images reviewed? I uploaded images on 28th June and they are still pending is this usual??
Hi Druid,
Thanks for the headsup. We're experiencing a massive increase in submissions.
Kindly email your UID to [email protected] so that we can check it for you.
Thanks for your understanding.
Regards,
Anglee
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This is a good company! I contacted them on my pending pics and they were reviewed in no time! Fast customer service!
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Interesting....
Uploaded 46 images on June 27th and they got reviewed yesterday July 13. I had 5 accepted - all but 1 were rejected for "minimal commercial value". Some of the same images commercially available on DT, IS, SS, etc.
I guess it's one way to clear the queue ;D
Not sure if I should take 123RF seriously.
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Interesting....
Uploaded 46 images on June 27th and they got reviewed yesterday July 13. I had 5 accepted - all but 1 were rejected for "minimal commercial value". Some of the same images commercially available on DT, IS, SS, etc.
I guess it's one way to clear the queue ;D
Not sure if I should take 123RF seriously.
Their site is hard to navigate, although I appreciate Alex coming in to try to bring a solution. However, their acceptance is usually pretty fair. I have had images rejected for LCV and other reasons but not too many. There have been a few times where I got a lot rejected by some reviewer with a hard on for my submissions and I resubmitted them, all got accepted. Once got a $30 EL not too long ago. Just goes to show you that reviewers should not be inspecting for LCV unless it's a floating turd in a toiled bowl... :o But then again that one may sell for $500 on Alamy. YOU JUST NEVER KNOW!! I wouldn't write 123 off. Maybe post some of your work here for us to look at. I'll admit that my sales at 123 are nhot great, never have been, but are fairly consistent, so I can rely on them when I run my spreadsheet every month.
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Have over 100 images stuck in review since July 1st. I don't remember such a long review period at 123rf :(
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Have over 100 images stuck in review since July 1st. I don't remember such a long review period at 123rf :(
It is summer now. There is bound to be a few on leave. I think sites like ss for example, I think have a lot of temps in for the summer and lots who seem to be heavy on the rejection button. I prefer to wait longer and have the regular reviewers review our stuff.
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Hi Anglee,
Many thanks have been away for a few days and have just checked and my images have now been reviewed.
Druid
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IS has always said that it's irrelevant to them that something sells elsewhere. Not sure why that is irrelevant as these sites aren't art galleries.
very true!
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More delay here ... I hope not to get the gift of photography number 10,000,000 ...
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More delay here ... I hope not to get the gift of photography number 10,000,000 ...
Hi ToniFlap,
Kindly email your UID to [email protected] so that we can check it for you.
Have a pleasant day!
Cheers,
Anglee
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More delay here ... I hope not to get the gift of photography number 10,000,000 ...
Hi ToniFlap,
Kindly email your UID to [email protected] so that we can check it for you.
Have a pleasant day!
Cheers,
Anglee
Anglee, thanks for the reply
The wait time is not very serious (two weeks). But it is not normal. I wanted to reply to the companion of the forum. I understand what you wrote at first (many photos sent recently), so I will wait a few days.
(Congratulations for the 10,000,000 of photos)
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I just started uploading yesterday, and my images were reviewed really quickly - about and hour I think. I was prepared to sit back and forget about them for a while but was pleasantly surprised. How long before they actually show in my portfolio?
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I just started uploading yesterday, and my images were reviewed really quickly - about and hour I think. I was prepared to sit back and forget about them for a while but was pleasantly surprised. How long before they actually show in my portfolio?
I've noticed that too during the last week. They really did speed the process up. Nice :) . It takes a few days for the photos to appear in your port.
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Thank you, Slovenian ;D
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They are now giving Canstockphoto a run for there money on speed of approval - impressive! :o
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I uploaded 29 images on May 15 of this year. Somehow, the model release didn't attach to the images, and they were understandably rejected for that reason. The rejection notice says, "Once you've rectified the problem(s) above, we'll be more than happy to review your images once more." I attached the proper release to the images and sent a message to the support staff. To date, there has been no response, nor has there been any action on the images. I'm thinking that perhaps I should just delete them and reupload/resubmit them. I haven't uploaded images since that time because I'm thinking that perhaps this is how the staff generally operates, and I can't afford to spend that kind of time just to get images inspected. So far, my impression of RF123 is not good. :-\
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I uploaded more than 700 images on August 03-08-09-11 all of them were reviewed by now Accepted:560.Maybe I'm lucky.