Agency Based Discussion > 123RF

Ridiculous Refunds

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Mimi the Cat:
July 12th I had a refund of $0.252 for an image sold in June 2016!

6 Years ago!  I thought Alamy were bad with their refund policy but this is ridiculous.

What a shower of sh-it  :(

Jens G:
Me too, but for an image sold in July 2016.

Wilm:

--- Quote from: Mimi the Cat on July 13, 2022, 00:43 ---July 12th I had a refund of $0.252 for and image sold in June 2016!

6 Years ago!  I thought Alamy were bad with their refund policy but this is ridiculous.

What a shower of sh-it  :(

--- End quote ---

I had that yesterday too, Mimi.

The images were downloaded on May 5, 2014. This brought my RPD for this month at 123rf down to $0.13.

They can't be serious about any of this!!!

Wilm:
I was just about to send an e-mail to 123rf - via the contact form, to clarify about the refunds.
And what do I get there?

Dreamstime royalties???

Wilm:
I have now written to them. As soon as I have an answer, I will post it here.


Dear 123rf team,

yesterday I had 3 refunds. One for an image downloaded in 2020 and 2 for images downloaded in 2014.

After more than 8 years I am getting revenue deducted??? Surely this can't be serious!

I expect an explanation for this.

Yours sincerely,

Wilm Ihlenfeld/numismarty

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