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Agency Based Discussion => 123RF => Topic started by: dbvirago on April 01, 2013, 18:05

Title: Sales Stats on 123
Post by: dbvirago on April 01, 2013, 18:05
Anyone ever figured out a way to get accurate and up to date stats on 123? For instance, today, if I look at the earnings page, I have had 3 sales. If I look at the download stats page for the month, I have had 2 sales. If I look at the download stats page for just the 1st, I have had 1 sale.

It's consistently inconsistent like this throughout the month, making it impossible to tell what you have sold at any given time. As days go by, the disparity gets bigger with sales appearing on the download stats page from 2-3 days ago.
Title: Re: Sales Stats on 123
Post by: Angel on April 01, 2013, 21:17
Hey Dbvirago,

Thanks for the heads-up.

Please PM your UID to me and/or email to [email protected] so that we can check it for you.


Cheers,
Anglee
Title: Re: Sales Stats on 123
Post by: nicku on April 02, 2013, 03:16
Anyone ever figured out a way to get accurate and up to date stats on 123? For instance, today, if I look at the earnings page, I have had 3 sales. If I look at the download stats page for the month, I have had 2 sales. If I look at the download stats page for just the 1st, I have had 1 sale.

It's consistently inconsistent like this throughout the month, making it impossible to tell what you have sold at any given time. As days go by, the disparity gets bigger with sales appearing on the download stats page from 2-3 days ago.

same thing here.... every day  :-\
Title: Re: Sales Stats on 123
Post by: Poncke on April 02, 2013, 03:19
Me too, the site is a mess
Title: Re: Sales Stats on 123
Post by: dbvirago on April 02, 2013, 04:55
Done. This has been going on for a long time. First time I've tracked it from the 1st of the month when it's easy to see.

As of now, per earnings page, I have 4 downloads, per monthly stats, I have 1 download, per stats for the 1st I have 2 downloads, per stats for the 2nd I have 0 downloads.
Title: Re: Sales Stats on 123
Post by: Jo Ann Snover on April 02, 2013, 11:16
I see this discrepancy all the time, but it seems to straighten out after a few days - I assume it has something to do with how partner sales dribble in and different parts of their system updating at different times. That suggests some nasty spaghetti code with different parts of the system all updating at different times or in different ways.

Given how long this has been happening and how they haven't spent any time providing decent reporting on stats for contributors (total downloads and $$ per image, daily sales totals, "credits" totals for the new accounting system, and on and on) it's clear that they don't consider this a priority.

We're an expense and to be minimized, not an asset to be valued and supported.
Title: Re: Sales Stats on 123
Post by: sc on April 02, 2013, 11:44
A bit off topic - but has anyone else noticed that clicking on Earnings from the home page http://www.123rf.com (http://www.123rf.com) takes you to the upload page?
Title: Re: Sales Stats on 123
Post by: Poncke on April 02, 2013, 11:49
A bit off topic - but has anyone else noticed that clicking on Earnings from the home page [url]http://www.123rf.com[/url] ([url]http://www.123rf.com[/url]) takes you to the upload page?
It worked for me a few hours ago
Title: Re: Sales Stats on 123
Post by: sc on April 02, 2013, 11:54
A bit off topic - but has anyone else noticed that clicking on Earnings from the home page [url]http://www.123rf.com[/url] ([url]http://www.123rf.com[/url]) takes you to the upload page?
It worked for me a few hours ago


It actually the Referral / Earnings / History links that are all taking me to the Upload page
From there the links seem to be correct though.
Title: Re: Sales Stats on 123
Post by: Poncke on April 02, 2013, 12:13
A bit off topic - but has anyone else noticed that clicking on Earnings from the home page [url]http://www.123rf.com[/url] ([url]http://www.123rf.com[/url]) takes you to the upload page?
It worked for me a few hours ago


It actually the Referral / Earnings / History links that are all taking me to the Upload page
From there the links seem to be correct though.
Gotcha, I just checked and have the same problem. But I have a bookmark to my submission page, so didnt notice the issue.
Title: Re: Sales Stats on 123
Post by: sgoodwin4813 on April 02, 2013, 12:16
I've noticed the same thing - I assume it's a temporary glitch.
Title: Re: Sales Stats on 123
Post by: dbvirago on April 02, 2013, 12:22
Probably a cut and paste error by the programmer. If you hit earnings a second time after you get to the upload page, you go to the right place.
Title: Re: Sales Stats on 123
Post by: dbvirago on April 02, 2013, 14:19
Ok, it's broken again. Monthly stats show one thing, daily stats something else, earnings something else.

Never mind, not worth the trouble. As others have said, this has been broken for years. Actually, it was broken when they first change the sales view and hasn't worked  since.
Title: Re: Sales Stats on 123
Post by: Angel on April 02, 2013, 22:02
Hey Sgoodwin4813, Poncke and SC,

Thanks for the heads-up.

The footer links have been fixed and you may navigate as you wish.

Hey Dbvirago,

Please check your inbox. We've PM you. :)

Lovely day ahead!


Cheers,
Anglee

Title: Re: Sales Stats on 123
Post by: dbvirago on April 03, 2013, 04:47
Still not working. Earnings page shows downloads that don't appear on monthly stats page
Title: Re: Sales Stats on 123
Post by: Ploink on April 03, 2013, 08:59
Still not working. Earnings page shows downloads that don't appear on monthly stats page

Yes, or sales that show up on the monthly stats page one time and, after reloading the page, are gone again. This has been happening for months, if not longer...  :o
Title: Re: Sales Stats on 123
Post by: dbvirago on April 03, 2013, 16:37
I've either had 2, 3, or 4 sales today depending on where I look. It is (or should be) a single database. Why does 3 queries for the same information return 3 different results?
Title: Re: Sales Stats on 123
Post by: Angel on April 04, 2013, 01:30
Hey All,

The Earnings Page, Download Stat and Montly Stat pages are cached for approximately 24 hours from the time you clicked on the page where the page cache has expired.

Therefore, if you have viewed the 3 pages at different times and you have additional download during the gap of time, you will see differing results and these results are cached for the next 24 hours from the time you viewed those pages respectively.

Hope this can clear your doubt.


Cheers,
Anglee
Title: Re: Sales Stats on 123
Post by: Ploink on April 04, 2013, 02:52
Anglee, thanks for coming in here to explain things.

The problem I have regularly is this: I look at my Download Stats page at, for example, 1pm and see x downloads (n of them new), I look at that page at 4pm again and see only x - n downloads. Usually this transient downloads turn up until the next day, but it is rather irritating...
Title: Re: Sales Stats on 123
Post by: fotografer on April 04, 2013, 03:08
If as both jsnover and Anglee have said it all catches up then does it really matter?  Stop looking at all 3 places and just check one and save yourselves the stress.
Title: Re: Sales Stats on 123
Post by: Ploink on April 04, 2013, 03:28
If as both jsnover and Anglee have said it all catches up then does it really matter?

No, not really - but to me it doesn't exactly inspire confidence in their record keeping, to be honest. It's just an annoying bug that should be exterminated  ;D
Title: Re: Sales Stats on 123
Post by: dbvirago on April 04, 2013, 05:21
If as both jsnover and Anglee have said it all catches up then does it really matter?  Stop looking at all 3 places and just check one and save yourselves the stress.

That would be fine if they were consistent and in order. Images sold 2-3 days ago suddenly pop up way back up in the list after images sold yesterday and today are showing up. I used to just check the one place, until I got to the end of the month and discovered that my tally and what showed on the earnings page were way off. Besides the explanation just doesn't hold. The earnings page seems to update immediately as it should, the other pages are inconsistent and erratic. In short, it doesn't work - it's broke. Fix it
Title: Re: Sales Stats on 123
Post by: fotografer on April 04, 2013, 05:34
If as both jsnover and Anglee have said it all catches up then does it really matter?  Stop looking at all 3 places and just check one and save yourselves the stress.

That would be fine if they were consistent and in order. Images sold 2-3 days ago suddenly pop up way back up in the list after images sold yesterday and today are showing up. I used to just check the one place, until I got to the end of the month and discovered that my tally and what showed on the earnings page were way off. Besides the explanation just doesn't hold. The earnings page seems to update immediately as it should, the other pages are inconsistent and erratic. In short, it doesn't work - it's broke. Fix it
Ok I thought that it was just a simple time lag like happens at DT, SS IS and probably other sites.