MicrostockGroup
Agency Based Discussion => 123RF => Topic started by: LSD72 on February 03, 2010, 21:45
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I am trying to get in to check if anything has sold or if files have been approved. All it does after signing in is error out for me. Anyone else able to get in.
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After few attempts I succeeded,but I've noticed some missing royalties ???
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@LSD: We've tried logging in on several intervals today but it seems to be all fine. Are you still facing issues?
@ Ivelin Radkov: The missing royalties issue has already been fixed last week and you can find an explanation here:
http://www.microstockgroup.com/123royaltyfree-com/view-purchase-refundcancellation-your-%27downloaded%27-page/ (http://www.microstockgroup.com/123royaltyfree-com/view-purchase-refundcancellation-your-%27downloaded%27-page/)
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I'm missing about 100$, no refunds are showing.
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Hi Opla. Can you please write to: [email protected] ? We'll take the case from there and forward your case to our IT staff.
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I was not able to log in this morning. It seems intermittent. It happened yesterday as well but I went back later and was already logged in?
Up until a week ago, I did not have to log in at each session. Did that change?
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Works fine for me. I was also chosen as the photographer of the month there, thanks 123RF ;D
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@LSD: We've tried logging in on several intervals today but it seems to be all fine. Are you still facing issues?
Yup..still the same problem. Heres what I do.
I go to 123rf.com. Then I click Earnings. After a slow loading time it has me log in. After that I get this message...
Not Found
The requested URL /submit/commission.php was not found on this server.
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@LSD: We've tried logging in on several intervals today but it seems to be all fine. Are you still facing issues?
Yup..still the same problem. Heres what I do.
I go to 123rf.com. Then I click Earnings. After a slow loading time it has me log in. After that I get this message...
Not Found
The requested URL /submit/commission.php was not found on this server.
Same here, but I went back later and was already logged in????????????????????
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If I click on any link it asks me to login. It then errors out, but going back in immediately works.
The requested URL /submit/commission.php was not found on this server.
MY guess is that the login page is supposed to redirect you to where you wanted to go, and something has changed in the file structure so the code no longer works.
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I'm also having this problem. On top of that I've been redirected to login when I click on history for quite a while now.
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Occasionally I am logged out. Maybe their servers are overwhelmed?
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Had an e-mail from 123 this morning that said they had made some changes to their computers and I needed to re-upload four images (they listed the I.D. numbers). But when I checked, those four images were still in my portfolio, but four editorial images I had uploaded earlier were missing. Sent a note to submission for clarification.
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Still having the login problem. Anyone else?
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Still having the login problem. Anyone else?
Yes, I'm still having problems logging in. I get an error message.
Also, I'm getting more rejections than usual, so something must be wrong ;-)))
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Yep... I log in and it goes to the 404 error. I come back and am logged in.
BUT... if I close the current browser (or use a different one) it starts all over again. Log in ... get an error message ... try again.
Annoying but at least I can see which images have been rejected. :P
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Yep... I log in and it goes to the 404 error. I come back and am logged in.
BUT... if I close the current browser (or use a different one) it starts all over again. Log in ... get an error message ... try again.
Annoying but at least I can see which images have been rejected. :P
Same deal it says not found and then I click on earnings and I'm logged in and fine. Well except I lost money since Dec. and today lost some more money. At this rate my account will be zero by the Ides of March. ;)
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I'm not having any login problems, however, I've had 85 photos waiting to be inspected for over three weeks.
I sent an e-mail to Alex about 10 days ago....I received a receipt to acknowledge that it had been read, but I did not receive a reply.
This week, I rang their office, and asked to speak to Alex. The receptionist said that he was on the phone, and asked for my details. She said that he would call me back. Once again, I've heard nothing! It's not like 123RF.....all of my images have always been inspected very promptly after uploading.
Is anyone else having a similar problem?
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@LSD: We've tried logging in on several intervals today but it seems to be all fine. Are you still facing issues?
Yup..still the same problem. Heres what I do.
I go to 123rf.com. Then I click Earnings. After a slow loading time it has me log in. After that I get this message...
Not Found
The requested URL /submit/commission.php was not found on this server.
same here...when you get the error, click your "back" browser button twice, then click "earnings" again...there, now doesn't that simplify things !
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I'm not having any login problems, however, I've had 85 photos waiting to be inspected for over three weeks.
I sent an e-mail to Alex about 10 days ago....I received a receipt to acknowledge that it had been read, but I did not receive a reply.
This week, I rang their office, and asked to speak to Alex. The receptionist said that he was on the phone, and asked for my details. She said that he would call me back. Once again, I've heard nothing! It's not like 123RF.....all of my images have always been inspected very promptly after uploading.
Is anyone else having a similar problem?
Hi Phillip,
We did not mean to ignore you :) but a lot of us (the reviewers) are on vacation and we're moving as fast as we can to review all images. We will only be back full force starting mid next week.
Your further patience is appreciated. ALSO! The receptionist gave me a funny name, that wasn't yours.
Alex
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I went to upload images this morning and received the same error that everyone else is reporting.
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bailed out months ago.... was getting to be too much hassle.... endless problems, loggin in, balances changing... I thought they had the worst sales tracking in the industry (least for me).... .... and took me forever to hit a payout due to no sales even though my highest moving images were there... Hasta la Vista, baby.. 8)=tom
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I have had the same issue but I found that after getting the error if I take out everything after 123rf.com and hit enter I can navigate the site again and be logged in
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I have tried to email support there today but can not get past the security code. I am always told that I entered it wrong when I haven't! First time I haven't rec'd my payment there by the 17th and starting to wonder. Just wanted to send an email to ask but couldn't do it!
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Hi Opla. Can you please write to: [email protected] ? We'll take the case from there and forward your case to our IT staff.
I did.
It would be nice to let us know how you are doing though.
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I've been having the same problems with login also. They finally reviewed my images today. Rejected 45 out of 72...they want property release for two old barn photos...this old barns are falling down...but they didn't request one for the decent barn in the field....go figure
They actually accepted a shot of a 1948 International Farmall Tractor without a property release. All the rest of them were refused for poor lighting and composition....even the night shots of lite up boat piers for poor lighting. I think the reviewer needs a lesson in reviewing.
Does anyone know if you get a payout if you close your account even though it's below minimum payout?? The ones they accepted won't sell to well on there and the ones they rejected are successful at the other sites....so what to do...what to do....
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As I said in another thread, even though I had reached a payout, my account balance went to minus after I deleted some photos and they have not paid me, nor replied to my emails.
I would never had thought that 123 would do that!
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Something is going on....maybe they are getting bought out like so many others recently. Personally I don't know why someone would want to buy them out because they aren't that good of a site to begin with. Look at StockXpert....they started acting funny before Getty latched onto them, but they were a performing site, not like 123RF
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I don't have any problem other selling too little, but today I got a sale on S size that paid me 1.50, when it's normally 0.60. Any clues?
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I don't have any problem other selling too little, but today I got a sale on S size that paid me 1.50, when it's normally 0.60. Any clues?
ah, so that is where my money is going ;)
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I don't have any problem other selling too little, but today I got a sale on S size that paid me 1.50, when it's normally 0.60. Any clues?
Hello there,
We did a check on your download. That particular download that you're referring to is a P - Print size (Med). Hence, it's correct at $1.50 per download. :)
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Ummmmm...any answers to the other observations? ???
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I don't have any problem other selling too little, but today I got a sale on S size that paid me 1.50, when it's normally 0.60. Any clues?
Hello there,
We did a check on your download. That particular download that you're referring to is a P - Print size (Med). Hence, it's correct at $1.50 per download. :)
Thanks for the explanation. Good to see that extra money.