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Agency Based Discussion => 123RF => Topic started by: superdone on February 02, 2017, 16:59

Title: some dollars disappeared
Post by: superdone on February 02, 2017, 16:59

Have you ever happen at 123rf to see the earning counter to be decreased of few dollars without that any refunds event happened???

Title: Re: some dollars disappeared
Post by: pancaketom on February 02, 2017, 17:05

yes, when I recorded the totals for last month I had more money and one less sale than they are reporting for January now.

I asked about it but I don't really expect anything other than them telling me "what you see now is correct".

Title: Re: some dollars disappeared
Post by: Pauws99 on February 02, 2017, 17:05

no always had refunds in red.....but backdated to when the error occurred as far as I remember

Title: Re: some dollars disappeared
Post by: superdone on February 02, 2017, 17:14

Thanks.

They told me that everything is ok but I AM SURE a decrease occurred...I am really really sure!

Title: Re: some dollars disappeared
Post by: YadaYadaYada on February 03, 2017, 00:25

Quote from: superdone on February 02, 2017, 16:59

Have you ever happen at 123rf to see the earning counter to be decreased of few dollars without that any refunds event happened???

Yes

Title: Re: some dollars disappeared
Post by: niktol on February 03, 2017, 11:49

123rf online reporting is pretty buggy. A few months ago my reported income for the month was posted as $0. They did send me the money earned though which they do automatically.