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Author Topic: This Could Not Be Right....Could It?  (Read 7224 times)

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« on: March 21, 2012, 07:27 »
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I was checking my daily sales for today on 123RF, and I nearly fell off my chair.

My sales for the day show that I've had 4 sales all on the same image......one 'S' sale and 3 'PEL' sales.  The total of the 4 sales is $367.675

This just has to be an accounting error, doesn't it?

 


« Reply #1 on: March 21, 2012, 07:33 »
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The PEL license is 50 credits...... so is a system error (the money sum), contact support. Maybe the PEL (50 credits) sales are real....

« Reply #2 on: March 21, 2012, 07:38 »
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4 sales on the same image sounds like a mistake somewhere. Or credit card fraud? If a buyer accidentally purchased the wrong size or license, or they were having issues with their computer and accidentally bought 3 extra times, 123rf might be issuing refunds for some of them.

« Reply #3 on: March 21, 2012, 07:45 »
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The PEL license is 50 credits...... so is a system error (the money sum), contact support. Maybe the PEL (50 credits) sales are real....

4 sales on the same image sounds like a mistake somewhere. Or credit card fraud? If a buyer accidentally purchased the wrong size or license, or they were having issues with their computer and accidentally bought 3 extra times, 123rf might be issuing refunds for some of them.

Exactly as I thought! 

If the image attracted three 'PEL' sales, perhaps my commission may be $67.67.  At the moment, they're overpaying me by $300.00. -:)

I thought it had to be wrong, because the sales record on the 'PicNiche' Toolbar is not recognising any sale at all.

I am now sure that the buyer has accidentally purchased the image too many times or, as cclapper stated, it could be a credit card fraud sale.

Oh, well, back to my .36c sales! -:)

CD123

« Reply #4 on: March 21, 2012, 14:14 »
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Cash out and run!!!!!  ;D

« Reply #5 on: March 21, 2012, 14:56 »
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Seven hours later, the sales and the amount are still showing.  It's time to send them off an e-mail.

« Reply #6 on: March 21, 2012, 14:57 »
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Cash out and run!!!!!  ;D

 ;D ;D ;D 

wut

« Reply #7 on: March 21, 2012, 15:26 »
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Cash out and run!!!!!  ;D

 ;D ;D ;D 

I would gladly rip them off, I'd go about my business their way ;)

« Reply #8 on: March 21, 2012, 18:45 »
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Or just cash out and, when they realise the error (if it is an error), you can repay from earnings as they happen - I see lots of front page exposure in your future  ;)

« Reply #9 on: March 21, 2012, 18:49 »
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Unfortunately, you can't request a payout from 123RF. 

If your sales total is $50.00 or more at the end of the month, they automatically pay the amount on the 15th of the following month.  Consequently, cashing out the funds is not an option.  :(

« Reply #10 on: March 21, 2012, 19:05 »
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I e-mailed them a few hours ago, but no reply as yet. 

The amount has now been showing in my account for over 12 hours now.  I'm surprised they haven't rectified this by now.

« Reply #11 on: March 21, 2012, 19:28 »
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Unfortunately, you can't request a payout from 123RF. 

If your sales total is $50.00 or more at the end of the month, they automatically pay the amount on the 15th of the following month.  Consequently, cashing out the funds is not an option.  :(

That didn't happen for me this month unfortunately.  The money was there but the payout didn't happen.  Anyone else experiencing delays?

« Reply #12 on: March 21, 2012, 20:00 »
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I received a payout on the 15th of March, so I got paid!  :)

Now I'm just waiting for my huge payout on the 15th of April!!!  ;D ;D ;D

« Reply #13 on: March 21, 2012, 20:01 »
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delete!

« Reply #14 on: March 21, 2012, 20:04 »
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It's $50.00 for me.  My February payout amount was $59.66.


« Reply #16 on: March 21, 2012, 21:13 »
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Thanks for the reply, Alex!

I'll wait and see what happens.  Hopefully, they want all three!!!  ;)


Cheers

Phil

CD123

« Reply #17 on: March 21, 2012, 23:25 »
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That didn't happen for me this month unfortunately.  The money was there but the payout didn't happen.  Anyone else experiencing delays?
Are you sure you reached the amount before the end of February? If you reached it between 1 and 15 March you will only get paid 15 April.

« Reply #18 on: March 22, 2012, 01:57 »
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Hi Phillip,

:) We've done some preliminary checking, a customer downloaded the same image 3 times, we've emailed and asked if this is what they wanted, so we're still awaiting their answer.

Do standby for any corrections in the reporting. It's very highly likely that the other 2 will be reversed but you'll keep 1 ;)

Thank you.

Alex, the money sum is the right one $360 for 3 PEL???

« Reply #19 on: March 22, 2012, 05:16 »
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Well, in the last 24 hours, Alex and Jaycee have kept in constant contact with me regarding this matter, and it turns out that the buyer only wanted to download the image once, instead of the three times that went through.

My balance has been adjusted, but I'm still very happy with the result!  -:)

Thanks, Alex and Jaycee!

Now, I'm just waiting on the 43 images that have been in the inspection queue for a while to be inspected. -:)

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #20 on: March 22, 2012, 16:24 »
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Unfortunately, you can't request a payout from 123RF. 

If your sales total is $50.00 or more at the end of the month, they automatically pay the amount on the 15th of the following month.  Consequently, cashing out the funds is not an option.  :(

That didn't happen for me this month unfortunately.  The money was there but the payout didn't happen.  Anyone else experiencing delays?

Same for me.  I had well over $100 at the end of last month but no sign of any payout.

CD123

« Reply #21 on: March 22, 2012, 16:45 »
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Unfortunately, you can't request a payout from 123RF.  

If your sales total is $50.00 or more at the end of the month, they automatically pay the amount on the 15th of the following month.  Consequently, cashing out the funds is not an option.  :(

That didn't happen for me this month unfortunately.  The money was there but the payout didn't happen.  Anyone else experiencing delays?

Same for me.  I had well over $100 at the end of last month but no sign of any payout.

This is weird. Got mine like clockwork on the 15th. Wonder if this can be part of "site related" problems?
« Last Edit: March 23, 2012, 05:36 by CD123 »

« Reply #22 on: March 23, 2012, 04:55 »
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Please send your queries to [email protected] and let us know your userid, we'll advise you accordingly.

Thank you! I'm glad the matter was sorted out nicely.

Alex.

gillian vann

  • *Gillian*
« Reply #23 on: April 08, 2012, 20:29 »
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Thanks for the reply, Alex!

I'll wait and see what happens.  Hopefully, they want all three!!!  ;)


Cheers

Phil

lol
reminds me of a line from My Blue Heaven.... "but why do you need 25 copies? [of a book]  ~ "in case I want to read it more than once"


 

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