MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: CD123 on June 07, 2012, 23:48

Title: Uploading disabled?
Post by: CD123 on June 07, 2012, 23:48
Yesterday morning indicated as not being available due to scheduled maintenance. Still accessible this morning. Any one else with same problem?  ???
Title: Re: Uploading disabled?
Post by: Wim on June 08, 2012, 01:36
CD123 Keep it in the same thread will ya,  no need to create new threads related to the same issue. It's easier for us and support team to follow progress when it's all in the same thread.

http://www.microstockgroup.com/general-stock-discussion/123rf-down-16225/msg259118/?topicseen#new (http://www.microstockgroup.com/general-stock-discussion/123rf-down-16225/msg259118/?topicseen#new)

Anyway, I'll check upload in a bit when I do my daily uploads routine and post back in the other thread.

Take care.
Title: Re: Uploading disabled?
Post by: CD123 on June 08, 2012, 02:01
CD123 Keep it in the same thread will ya,  no need to create new threads related to the same issue. It's easier for us and support team to follow progress when it's all in the same thread.

[url]http://www.microstockgroup.com/general-stock-discussion/123rf-down-16225/msg259118/?topicseen#new[/url] ([url]http://www.microstockgroup.com/general-stock-discussion/123rf-down-16225/msg259118/?topicseen#new[/url])

Anyway, I'll check upload in a bit when I do my daily uploads routine and post back in the other thread.

Take care.


Keep the site specific posts to the site specific forums will ya! I do not intend to browse all the forums when something is specific to a site with a dedicated forum....  ::)
Title: Re: Uploading disabled?
Post by: Sion on June 08, 2012, 02:48
Processing of uploaded files is not working.

However uploading with filezilla is possible.
Title: Re: Uploading disabled?
Post by: Wim on June 08, 2012, 03:02
CD123 Keep it in the same thread will ya,  no need to create new threads related to the same issue. It's easier for us and support team to follow progress when it's all in the same thread.

[url]http://www.microstockgroup.com/general-stock-discussion/123rf-down-16225/msg259118/?topicseen#new[/url] ([url]http://www.microstockgroup.com/general-stock-discussion/123rf-down-16225/msg259118/?topicseen#new[/url])

Anyway, I'll check upload in a bit when I do my daily uploads routine and post back in the other thread.

Take care.


Keep the site specific posts to the site specific forums will ya! I do not intend to browse all the forums when something is specific to a site with a dedicated forum....  ::)


Ah woops, my bad, see it gets confusing for me too. the posting is everywhere ;)

Processing is still down indeed but I'm not worried with this site, they normally get it back up within a few days.
Title: Re: Uploading disabled?
Post by: CD123 on June 08, 2012, 05:39
Just as long as buyers can get to our online stuff and buy, I am not in such a hurry.. ;)
Title: Re: Uploading disabled?
Post by: Sion on June 08, 2012, 06:39
Looks like it's working now.

All systems go!

Another million of photos will be uploaded to RF123 by the microstockers in the next hour.
Title: Re: Uploading disabled?
Post by: linma on June 09, 2012, 07:54
I uploaded some images yesterday via FTP, and show uploading sucessfully in 123rf site(file name, size etc), but when I click "continue" button, display " no any images( in Chinese)", I repeat to click "upload" button again, show " no any uploading record ", all my uploading images were disappeared. When I uploading another batch images today, same with yesterday exactly.

I'm a new bie in 123rf, just less than 20 images approved, but I can't see my approved images, only noted number of images approved and rejected  on uploading record page ( show " no any images " when I click 'watch images" ).
Title: Re: Uploading disabled?
Post by: Wim on June 09, 2012, 10:14
Just experienced the same thing, tried uploading a few times, same issue.
Title: Re: Uploading disabled?
Post by: CD123 on June 09, 2012, 11:38
They definitely have a database issue after their maintenance. I had normal submissions indicated as being approved as editorial, but they are not indicated on the editorial images links/count.
Title: Re: Uploading disabled?
Post by: Angel on June 11, 2012, 20:50
Hey CD123, Wim and Linma,

Thanks for the heads-up!

Please email your UID to submission@123rf.com so that we can check it for you.


Cheers,
Anglee
Title: Re: Uploading disabled?
Post by: CD123 on June 11, 2012, 23:39
Hey CD123, Wim and Linma,

Thanks for the heads-up!

Please email your UID to submission@123rf.com so that we can check it for you.


Cheers,
Anglee

Pleasure Anglee. I always report problems before I mention anything in this forum. Yout technical staff's feedback yesterday:
"This was a result of a system glitch that our IT personnels has confirmed with us today as it has happened when our servers were
down for maintenance on the 7th of June till the 8th of June 2012.

Approved images will appear in between 48 hours to 72 hours depending on the queue."

Regards

Charl
Title: Re: Uploading disabled?
Post by: Wim on June 12, 2012, 02:49
Hey CD123, Wim and Linma,

Thanks for the heads-up!

Please email your UID to submission@123rf.com so that we can check it for you.


Cheers,
Anglee

Oh, all is well here Anglee, no more issues ;)

While I have your attention. May I suggest if you want to keep most of your dedicated contributors to lower the threshold for the commission cut next year so most of us can keep the 50%.
That is why we joined the agency in the first place, the higher commission, take it away and it'll ruin your reputation and could have drastic consequences. In case your agency doesn't care about that then please continue your business and don't mind us.

Take care and thanks for the support Anglee

Regards,
Wim
Title: Re: Uploading disabled?
Post by: stocker2011 on July 01, 2012, 08:49
I'm getting the following message since yesterday:

Upload Stopped
Sorry to inform that uploads will be temporarily stopped to facilitate a scheduled maintenance of our storage system.
Title: Re: Uploading disabled?
Post by: klsbear on July 01, 2012, 10:12
I'm getting the following message since yesterday:

Upload Stopped
Sorry to inform that uploads will be temporarily stopped to facilitate a scheduled maintenance of our storage system.

Same here - I think I started seeing it Friday night.  Sent some images via Lightburner and got their e-mail telling me the upload was successful but I cant access the upload area to complete the processing.
Title: Re: Uploading disabled?
Post by: SStevenson on July 01, 2012, 10:42
Me too.  I've been trying to access files I sent through FTP for three or four days, and I keep getting that same message.
Title: Re: Uploading disabled?
Post by: Poncke on July 01, 2012, 11:43
Processing of uploaded files is not working.

However uploading with filezilla is possible.

Same here, but when going to edit the files I get the message

Quote
Upload Stopped
Sorry to inform that uploads will be temporarily stopped to facilitate a scheduled maintenance of our storage system.
Title: Re: Uploading disabled?
Post by: klsbear on July 01, 2012, 11:53
Processing of uploaded files is not working.

However uploading with filezilla is possible.

Same here, but when going to edit the files I get the message

Quote
Upload Stopped
Sorry to inform that uploads will be temporarily stopped to facilitate a scheduled maintenance of our storage system.

Hmmm - that message was from the 8th indicating processing was not available but I was able to process images on the 11th, 14th and 20th with no problems. Guessing it's been intermittent - hopefully they will get it fixed on Monday.
Title: Re: Uploading disabled?
Post by: Poncke on July 01, 2012, 12:37
Processing of uploaded files is not working.

However uploading with filezilla is possible.

Same here, but when going to edit the files I get the message

Quote
Upload Stopped
Sorry to inform that uploads will be temporarily stopped to facilitate a scheduled maintenance of our storage system.

Hmmm - that message was from the 8th indicating processing was not available but I was able to process images on the 11th, 14th and 20th with no problems. Guessing it's been intermittent - hopefully they will get it fixed on Monday.

Yep, its a batch of editorial. Need to get that out asap.
Title: Re: Uploading disabled?
Post by: Angel on July 01, 2012, 20:54
Hey All,

Good day to you!

We've completed our scheduled maintenance. You may start uploading images and/or illustrations now.

Please email your UID to submission@123rf.com if same thing happens.


Thanks,
Anglee
Title: Re: Uploading disabled?
Post by: SStevenson on July 01, 2012, 21:26
Yup, upload access is working again!   ;D
Title: Re: Uploading disabled?
Post by: Poncke on July 02, 2012, 07:35
Hey All,

Good day to you!

We've completed our scheduled maintenance. You may start uploading images and/or illustrations now.

Please email your UID to submission@123rf.com if same thing happens.


Thanks,
Anglee

Every photo I uploaded ended up double on the site
Title: Re: Uploading disabled?
Post by: Angel on July 03, 2012, 01:21
Hey All,

Good day to you!

We've completed our scheduled maintenance. You may start uploading images and/or illustrations now.

Please email your UID to submission@123rf.com if same thing happens.


Thanks,
Anglee

Every photo I uploaded ended up double on the site


Hey Poncke,

Please email your UID to submission@123rf.com so that we can check it for you.

Thanks,
Anglee
Title: Re: Uploading disabled?
Post by: Poncke on July 03, 2012, 03:41
Hey All,

Good day to you!

We've completed our scheduled maintenance. You may start uploading images and/or illustrations now.

Please email your UID to submission@123rf.com if same thing happens.


Thanks,
Anglee

Every photo I uploaded ended up double on the site


Hey Poncke,

Please email your UID to submission@123rf.com so that we can check it for you.

Thanks,
Anglee

Hi Anglee, thanks for the reply,  I have deleted all doubles, so I am good now. thanks.
Title: Re: Uploading disabled?
Post by: AigarsR on July 11, 2012, 09:12
Upload stopped again, what happens with 123RF

Upload Stopped
Sorry to inform that uploads will be temporarily stopped to facilitate a scheduled maintenance of our storage system.
Title: Re: Uploading disabled?
Post by: Poncke on July 12, 2012, 14:42
Upload Stopped
Sorry to inform that uploads will be temporarily stopped to facilitate a scheduled maintenance of our storage system.


Still !!! what. Please fix asap 123rf
Title: Re: Uploading disabled?
Post by: Microstock Man on July 12, 2012, 19:46
Wish I had of read this first, just uploaded, went to process and found the same thing. Frustrating.

"Upload Stopped
Sorry to inform that uploads will be temporarily stopped to facilitate a scheduled maintenance of our storage system. "
Title: Re: Uploading disabled?
Post by: Angel on July 12, 2012, 22:25
Hey All,

We're currently upgrading and/or increasing the capacity of our servers in anticipation for the new launch of our audio.

Therefore, please be patient with us!


Thanks,
Anglee
Title: Re: Uploading disabled?
Post by: Paulo M. F. Pires on July 13, 2012, 03:46
It's working here ( and yesterday I could upload some Editorial stuff ). Somehow I managed to get it online during some periods of the day.
Title: Re: Uploading disabled?
Post by: ruxpriencdiam on July 20, 2012, 14:23
FTP uploading is broke!
Title: Re: Uploading disabled?
Post by: Angel on July 22, 2012, 22:27
FTP uploading is broke!


Hey Ruxperiencdiam,

We've checked it from our end and everything is good here.

Please email your UID to submission@123rf.com if same situation happens.

Have a pleasant day ahead!


Thanks,
Anglee
Title: Re: Uploading disabled?
Post by: cascoly on July 26, 2012, 17:44
i've not been able to connect for ftp for last 3 days either  [no files waiting to be processed]

cascoly2

using filezilla

Status:   Resolving address of ftp.123rf.com
Status:   Connecting to 203.175.165.24:21...
Status:   Connection established, waiting for welcome message...
Response:   220-Welcome to 123RF.com FTP Server.
Response:   220-
Response:   220-Please login with your 123RF.com userID and password. When you have finished uploading via FTP, please process your files online at http://submit.123rf.com/ftpresults.php?action=process. (http://submit.123rf.com/ftpresults.php?action=process.)
Response:   220-
Response:   220-You have a quota of 4GB. If you exceed this quota, you may not upload any more images without first processing your uploaded content.
Response:   220-
Response:   220-For Editorial Images, please place them in the "Editorial" folder.
Response:   220 This is a private system - No anonymous login
Command:   USER cascoly2
Response:   331 User cascoly2 OK. Password required
Command:   PASS ***********
Response:   421 Home directory not available - aborting
Error:   Could not connect to server
Title: Re: Uploading disabled?
Post by: lisafx on July 26, 2012, 18:30
I had the exact same problem with FTP.  I had to resort to using the web form uploading.  Which is loads of fun with 29 images.  At least I got them on the site and off my to-do list.
Title: Re: Uploading disabled?
Post by: Angel on July 26, 2012, 21:44
Hey Lisafx and Cascoly,

You can start uploading images via FTP. Our IT personnel has rectified and fixed the issue.


Cheers,
Anglee
Title: Re: Uploading disabled?
Post by: Sion on July 26, 2012, 21:44
I always use Web Form Uploader.

It's more reliable and less stress.
Title: Re: Uploading disabled?
Post by: Pixart on July 27, 2012, 17:20
Whoohoo, they've simplified the earnings page so we don't have to scroll through all the previous months of the previous years!

Now if they would just get rid of that captcha......
Title: Re: Uploading disabled?
Post by: cascoly on July 27, 2012, 18:43
Hey Lisafx and Cascoly,

You can start uploading images via FTP. Our IT personnel has rectified and fixed the issue.


Cheers,
Anglee

thanks - all seems to be working fine again